Jo-Ann Basso *** Bricketts Mill Road

Hampstead, NH 03841-5316

Phone: 603-***-****

Email: ad1tz5@r.postjobfree.com

EXPERIENCE:

Raytheon Corporation, Andover, MA

Benefits Manager

Resource and contact for IBEW UNION employees on all benefits

Resolves employees questions and problems by interpreting benefit procedures and policies

Educates employee population on benefit plan offerings such as Medical, Dental, Vision,PTO, STD, LTD, FMLA, SNLA, HSA Accounts, 401K, Retirement, Pension, COBRA,

Workman’s Comp., SIAP, Payroll, Life Insurance, Tuition Reimbursement

New Hire Orientation Presentations

Raytheon Corporation, Andover, MA

Electronic Technician

Instructor for Technicians

Six Sigma Specialist / Lean

Set up and Operate Standard and Special Test Equipment to Perform Operational Tests on Missile Systems and Circuit Boards

Test, Troubleshoot, and Evaluate Performance on RF and Power Systems used in Radars

Fidelity Investments, Merrimack, NH

401K Specialist

Customer Service Representative in 401 K division

Educated clients and resolved fiscal dilemmas

United States Department of Commerce (Census Bureau)

Field Service Representative

Conducted personal interviews essential to statistical data for Census Bureau

EDUCATION: Merrimack College, North Andover, MA

Bachelor of Arts Degree GPA 3.6

HONORS AND Deans List

ACHIEVEMENTS: Presidential Scholar Award

Magna cum Laude

LANGUAGE: Intensive Language Study Mandarin Chinese

COMPUTER SKILLS: Internet, Lotus Notes, Microsoft: Word, Works, Excel, PowerPoint

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