Aundrae Anderson H. Redwood City, CA, *****

650-***-****

aundrae.anderson99@gmail.c

om

EXPERIENCE

Delucchi's Market, Grocery department - Customer Service 06/2016-06/2017

Redwood City, CA

Interacting with customers, building social skills, memorizing codes and places throughout the store to keep it organized. Put up and take down sale tags, break down loads, and keep the shelves stocked. Cashier duties were handling money and maintaining a clean register. Draeger’s Market, Grocery department - Cashier

06/2017-02/2019

Menlo Park, CA

Provided professional, yet friendly, customer service for guests while interacting with guests to ensure they leave satisfied. Also performed all cashier duties, including memorizing new codes and new register systems, cash handling, etc.

BCForward - Content Review Agent

05/2019-08/01/2021

Mountain View, CA

Review content and protect the platform from content that goes against the company defined policies.

Connected with stakeholders to resolve inquiries and request information according to company SLAs.

SKILLS

Customer service.

Organization skills.

Proficient on laptops.

Social skills.

Able to work

independently or as part of

a group setting.

Construction experience.

Accenture - Trust and Safety Associate

08/02/2021- 01/27/2023

Fremont, CA

Enforce trust and safety policies to ensure content is up to the client’s standards and terms of service resulting in exceeding expectations by <7%

.

Continuously align to the client’s key policy innovations while upskilling knowledge during project changes.

GAT - Ramp Agent

07/24/2023 - Present

San Francisco Airport, CA

Loaded and unloaded all forms or luggage. Wing walk. Chalk plane tires. Fill the planes with water and air. Connect GPU (Ground Power Unit). Lead Ramp Agent

08/03/2023 - Present

Lead a team of ramp agents. Guide plane into airport gate. Push the plane out onto the airport runway.

EDUCATION

East Palo Alto Academy High School - High School Diploma 08/2013 - 06/2017

Guard Card -