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Quality Assurance Process Improvement

Location:
Fort Smith, AR
Posted:
December 09, 2023

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Resume:

SUMMARY

Safety-conscious Operator proudly offering over 15 years of experience working on job sites in all conditions. High performing employee known for following accurate operating procedures and conducting regular routine maintenance. Offering strong work ethic and great team collaboration talents.

SKILLS

Materials movement

Safe equipment operation

Maintenance procedures

Interpreting maps and instructions

Safety procedures

Team collaboration

Pre-operational equipment inspections

Maintenance duties

Safety program understanding

Lever controls

Effective communication skills

Process improvement

Problem resolution

Organization

Relationship development

Team building

Communications

Supervision

Team management

Planning and coordination

Safely handling chemicals

Handling machinery

Quality assurance controls

Workforce training

Continuous improvements

Incidents management

Solutions development

EXPERIENCE

OS4/Slidegate Operator/Plant Utility

Fort Smith, AR

Gerdau Special Steel North America/ Sep 2015 to Mar 2020 Inspected and repaired equipment to maintain durability and optimal performance. Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.

Monitored processes to avoid overloading and keep machinery functioning properly. Recognized defective material and reported issues to management to facilitate prompt resolution.

Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.

Examined final products to check conformance with quality and design standards. Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.

Operated hand trucks, forklifts and scissor lifts. Built and packaged products to comply with multiple work orders and deadlines. Set up and operated production equipment according to daily work orders and safety procedures.

Helped machine operators set up and tend equipment to complete runs. Inspected finished products for quality and adherence to customer specifications. Attended all company-offered training sessions to improve skills and learn operation of new B

Franklin

Blowers

479-***-****

ad1twn@r.postjobfree.com

m

Lavaca, AR 72941

machines.

Sorted and packaged more than 2400 steel bars completed products each shift for further processing or shipment.

Used hand and power tools, including pneumatic and welding equipment to perform repetitive tasks such as building tools and repairing equipment. Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

Moved items between machines, conveyors and transport equipment based on current production needs.

Set up Caster and Saw machines after careful review of job specifications. Trained new employees on proper use of PPE and hands off tools to prevent accidents. Troubleshot problems with equipment to make repairs or report diagnostics to supervisors. Organized all project components on work tables according to work flow. Assisted maintenance by using troubleshooting methods to return machines to full functionality.

Supervisor

Fort Smith, AR

Worksource Enterprises for Gerdau / Aug 2014 to Sep 2015 Complied with company policies, objectives and communication goals. Established and enforced clear goals to keep employees working collaboratively. Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

Resolved customer complaints and adjusted policies to meet changing needs. Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.

Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.

Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Inspected incoming supplies to conform with materials specifications and quality standards.

Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.

Identified and corrected performance and personnel issues to reduce impact to business operations.

Created Safety Manuals for all employees to use as reference guide. Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.

Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

Coached and mentored 32 staff members through constructive feedback to develop long-term career goals.

Provided ongoing training to address staff needs.

Forman

Minneapolis, MN

Osmose Utilities Services/ Sep 2012 to Sep 2014

Reported to supervisors weekly regarding project progress, site problems and labor status. Viewed and checked job equipment daily to determine maintenance requirements. Created team member schedules and delegated individual assignments for work crew. Worked with suppliers to maintain material flow during all project phases. Coordinated regular preventive and predictive maintenance programs to maintain optimal equipment functionality.

Assessed production schedules and orders to plan material requirements and activities of workers.

Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.

Conferred with technical and administrative staff to devise and implement corrective actions.

Diagnosed and corrected malfunctions with equipment and machinery. Supported budget and project goals by keeping balanced inventory. Recorded supplies, parts, equipment and employee work hours for every job. Led worksite preparation and project planning for smoothly run jobs. Upheld schedule requirements and quality demands with hands-on project supervision. Maintained high standards of safety, productivity and quality for every job. Analyzed job sites daily to mitigate risks for workers and visitors. Complied with federal and company regulations to maintain high level of safety at all job sites.

Obtained specifications and directed work for multiple construction crews. Communicated positively with employees, demonstrating high company standards and mitigating issues immediately.

Inspected production, quality control and maintenance reports to detect and address production problems.

Delegated duties to each employee based upon his or her skills set and monitored progress daily.

Checked project details to verify correct materials and equipment for job sites. Facility Maintenance Worker

Fort Smith, AR

St. Scholastica Monastery/ Mar 2011 to Sep 2012

Inspected alarm systems and smoke monitors to comply with fire, carbon monoxide and other safety levels.

Resolved HVAC-R issues through implementation of troubleshooting techniques. Carried out repair work on Air Handlers, Chillers, and Refrigeration equipment, typically returning machines and tools to service within 1-72 hours depending on parts needed. Followed instructions regarding duties and assignments for facility and machinery maintenance.

Ran machinery diagnostics rounds to meet performance thresholds. Repaired equipment and machinery, performing maintenance according to updated industry standards.

Diagnosed and repaired mechanical issues according to industry standards. Requisitioned supplies and equipment for cleaning and maintenance functions. Removed snow from sidewalks, driveways, and parking areas, applying environment safe chemicals to streamline process.

Sprayed insecticides and fumigants to prevent insect and rodent infestation. Identified problems during daily work inspections and addressed concerns. Observed safety protocols in field to prevent injuries and accidents. Assisted Boiler Technician with machinery repair to streamline maintenance process. Notified management about necessary repairs or professional service needs for building operating systems.

Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.

Responded to personnel queries and troubleshooting requests, issuing remediation and repair services to improve employee satisfaction.

Inspected and maintained facilities to maximize cleanliness and support upkeep targets. Installation Forman

Indianapolis, IN

Ideal Heating and Air/ Aug 2009 to Jan 2011

Presented job proposals for service repair or new units for new and existing customers. Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.

Serviced units to residential and commercial heating and air conditioning customers. Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment. Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.

Conducted brazing, threading pipe and air flow tasks to complete service calls. Interpreted construction drawings and cut sheets in field. Reported problems with company tools and vehicles to Manager for quick resolution. Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.

Wired both line and low voltage to heating and cooling equipment. Balanced systems and calibrated controls to optimize performance. Installed electrical wiring and control systems to complete exhaust and supply systems. Tested pipe, tubing joints and connections for leaks with nitrogen, Dye, and Soap Bubble techniques.

Conferred with users to isolate and identify malfunctions, conducting speedy repairs to restore full functionality.

Delivered cost estimates on repair work to enable home and business owners to make informed decisions.

Observed strict safety measures when working with equipment and chemicals to minimize accidents.

Formed complete circuits by connecting systems to fuel, water and refrigerant sources and tested integrity of all pathways.

Tested equipment following each install to determine efficiency and proper functionality. Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts.

Scheduled preventative maintenance visits to keep customer heating and air conditioning systems operating at top performance.

Responded quickly to emergency repair situations by phone or email within 2 hours depending on travel.

Installed air conditioning equipment, including compressors, pumps, meters and piping. Inspected job site before project start to identify obstacles and resolve issues. Loaded materials, tools and testing equipment on truck at beginning of each shift. Collaborated with other tradesmen, including Electricians, Plumbers, Drywall, and roofers to discuss methods for issue resolution.

Supervised team of 2 Helpers by assisting with task prioritization. Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.

Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.

Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.

Monitored employee work levels and optimized performance with strategic approaches. Inspected completed work to assess quality and identify skill or ability issues. Fabrication/Installation Manager

Fort Smith, AR

Exact Metal Fabrications/ Mar 2006 to Jul 2009

Reviewed entry and work permits and analyzed pre- and post-installation videos. Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises. Supervised field installation staff and handled escalated field issues such as shutdown deadlines, change in work orders, health and safety issues, and any test issues found. Planned and directed site installation work and engineering activities to get equipment and controls set up and verified.

Worked effectively with authorities to obtain permits and resolve any site issues. Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring. Developed manpower schedules and assignments to maintain project schedules. Performed system startups, mechanical troubleshooting and corrective action management for any identified issues.

Estimated materials, tools and personnel required for each job from start to finish. Visited sites to meet with customers, answer questions and deliver proposals and project quotes.

Handled all delegated tasks, including fabrication and delivery of all materials. Created agendas and communication materials for team meetings. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Demonstrated self-reliance by meeting and exceeding workflow needs. Improved operations by working with team members and customers to find workable solutions.

Performed site evaluations, customer surveys and team audits. Recognized by management for providing exceptional customer service. Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.

Operated heavy machinery to prepare metal products according to customer specifications. Used power tools to grind, sand and polish metals, plastics and wood products. Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials.

Fabricated and altered parts with metal hammers, punches, drills and shears. Verified product quality by checking products for accuracy and completing necessary adjustments.

Interpreted blueprints and schematics to determine duct placement. Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.

Improved customer satisfaction by finding creative solutions to problems. EDUCATION AND TRAINING

Certificate of Completion: HVAC_R

Askins Vo-Tech Mar 2006

Fort Smith, AR

3.8 GPA

CERTIFICATIONS

Universal EPA, Basic Rigging, 10 hour OSHA



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