Real Estate Operations Manager

CHRISTINA WOLFORD

****.*******@*****.*** 541-***-**** Salem, OR 97301

Optimizing the Client's experience and providing leadership across all organizational levels. Legal Requirements

Closing Process Coordination

Lender Relations

Funds Disbursement

Attention to Detail

Loan Processing Coordination

Automated Underwriting System (AUS)

Collections Management

LoanMaster Loan Servicing

Report Preparation

Mortgage Facilitation

Microsoft Office

Debt and Credit Management

Verbal and Written Communication

Staff Management

Escrow Officer Fidelity National Title Company of Oregon - Salem, OR 04/2016 - Current Prepared escrow instructions for title company or attorneys regarding the purchase of real estate properties. Researched liens on properties in order to accurately close escrow accounts. Monitored closing activities to ensure timely completion of all transactions. Gathered information necessary for processing transfers including deeds, mortgages, titles and encumbrances. Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.

Escrow Officer First American Title Insurance Co - Newberg, OR 08/2015 - 04/2016 Managed multiple files simultaneously while ensuring adherence to deadlines. Served as an intermediary between buyers, sellers and lenders during real estate closings. Communicated regularly with banks and other financial institutions concerning loan requirements. Issued checks from escrow accounts according to instructions provided by clients or lenders. Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions. Real Estate Professional /Manufactured Housing Specialist Maps credit Union - Salem, OR 01/2013 - 07/2015 Maintained records of all transactions in a secure database system. Managed real estate transactions from initiation to closing. Verified accuracy of documentation and fund disbursements for sale. Audits

Underwriting

Branch Operations Manager/Real Estate Oregon State Credit Union - Corvallis, OR 08/2007 - 08/2012 Developed strategies to optimize branch operations. Organized daily workflow to maximize efficiency and productivity. Performed routine audits of branch operations to identify areas for improvement. Implemented new operational procedures to enhance customer experience. Recruited, interviewed, and trained new employees as needed. Summary

Skills

Experience

Supervised daily activities of loan officers, processors,underwriters,sales personnel Underwriting Files

Sales

Branch Operations Manager Beneficial Finance - Albany, OR 11/1996 - 06/2007 Maintained accurate records of financial transactions. Performed routine audits of branch operations to identify areas for improvement. Served as primary contact between the branch and corporate headquarters. Managed branch files per recordkeeping and compliance requirements. Mitigated regulatory risks by ensuring all areas maintain compliance with company, state and federal protocols. Managed and inspired team members to perform to full potential, driving branch profitability. Assigned duties to employees and examined work for accuracy, neatness and timeliness. Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

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