Customer Service Home Health

SE

SALLY ERICKSON

*********@*****.*** 309-***-**** Aledo, United States 61231

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Client documentation

Care plan management

Client safety and first aid

Quality program protocols

Compassionate client care

Reliable & trustworthy

People skills

Customer service

Good work ethic

Help at Home Moline, IL

Home Health Aide

04/2022 - Current

Assisted patients with personal care to alleviate burden on family members.

Contributed to patient's independence by teaching skills needed for daily living.

Prepared meals and snacks to meet individual nutritional requirements. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.

Transported clients to doctor's appointments and errands. Department of Rehabilitation Services

Rock Island, IL

Personal Assistant/Home Health Aide

05/2014 - 04/2022

Supervised medication administration, personal hygiene and other activities of daily living.

Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.

Maintained clean and well-organized environment for client happiness and safety.

Managed patient transportation and appointment scheduling. Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Carl Sandburg College Galesburg, IL

Nursing Assistant Certification

05/1984

Alexis High School Alexis, IL

Summary

Skills

Experience

Education and Training

High School Diploma

05/1983

Contact this candidate