Brittaneis Noel

Los Angeles, CA

ad1ttm@r.postjobfree.com

760-***-****

To work in a professional environment and provide excellent service and leadership. Work Experience:

Spirit Airlines TAS

Airline Guest Service Agent

Feb 2022- Present

Responsible for checking in customers at the airport and guiding them through the ticketing and reservations process. Communicate effectively with both the personnel concerned as well as the passengers to express the status of the aircraft. Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations. Provide Guest with courteous, friendly, fast, and efficient service. Also help guest with new and existing reservations, assign seats and issue boarding passes. Handle Guest questions and concerns with professionalism, knowledge and empathy. Manage gate operations and flight close-outs. Organize the safe loading and unloading of our customers on and off the aircraft. Perform gate announcements and guest assistance functions with professionalism and care.

Zilleon Inc

Sales Manager

Nov 2019- Jan 2022

Responsibilities were to train and supervise employees with knowledge of new beauty products and promotions. Ensure management of stores, supply orders and shipments. Provide direct support to supervisor and fellow employees. Assist in customer relations and customer support. Accomplishments Leadership, analytical skills, decision making, detail oriented and responsible.

Personnel Concepts

Compliance Sales Specialist

April 2016- Oct 2019

Specialize in business and state wide requirements to meet government regulations. Responsibilities were to ensure business owners meet state and federal requirements regarding labor law and OSHA safety standards also minimum wage requirements for hired employees. Provided tele-support and sales, high volume inbound/outbound calls and data entry using multi-computer systems to meet company quota.

Macy's

Assistant Sales Manager

Feb 2014- Mar 2016

Provided direct support and management to fellow employees. Instilling leadership and training of responsibilities, outstanding customer service and an excellent shopping experience, while answering questions about products and promoting their top value and features. Assisted customers in response to questions and secured accurate payments thru cash and credit card transactions. Also conducted operations point-of -sale system, inventory, customer orders, layaway, and maintained adequate supply levels

VXI DirectTV

Sales Support Agent

April 2012- Jan 2014

Areas of expertise include billing and account reconciliation, conflict resolution and account up-selling. Proven ability to deliver outstanding customer service, handle customer service queries within first contact, and meet department goals. Detailed oriented with strong work ethic, problem-solving, tele sales, marketing, direct support communications, interpersonal and teamwork skills.

THINK Together

Program Leader

April 2010- Mar 2012

Lead various school departments in raising funds for school programs and student activities, while coordinating events for teachers, parents and children. Motivated students and parents to come together and provide direct support with new opportunities for scholar programs and various school essentials.

Long Beach Unified School District

Program Leader

Sept. 2005- April 2010

Assisted various school departments in raising funds for school programs and student activities, while coordinating events for teachers, parents and children. Motivated students and parents to come together and provide direct support with new opportunities for scholar programs and various school essentials.

Education

Business Administration

Pierce College - Woodland Hills, CA 2012 to 2014

Skills • Management • Sales • Telecommunications • Research • Typing • Marketing • PowerPoint • Financial Analysis • Microsoft Office • Customer Service (10+ years) • Data Entry • MS Office • Microsoft Excel • Receptionist • credit • Business Development • Data Analysis • Quickbooks • Account Reconciliation • Analysis Skills • Financial Report Writing • Journal Entries • Outbound Sales • Sales Support • Balance Sheet Reconciliation • General Ledger Accounting • Accounts Payable • Office Management • Salesforce • Accounts Receivable • Microsoft Dynamics GP • Financial Statement Preparation • Bank Reconciliation Links

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