DIANNE “DEEDE” LAPINE
** **** **, ******** ** ***07 920-***-**** ***********@*****.***
OBJECTIVE
To find employment with a company I can grow with and improve both my skills as well as my team members. I am a motivated, enthusiastic, and loyal team leader. I hold myself to a standard of excellence regarding customer relations, listening, and problem-solving.
EXPERIENCE
DAD"S CAMPER OUTLET, Gulfport, MS
Sales/ Finance Mgr 10/2020-Present
● Processed customer orders
● Completed master program of inventory
● Structured deals to obtain loans
● Promoted and maintained new customer relationships
● Assisted in training new salesmen
● Internet marketing
BAYSIDE CDJR, D’Iberville, MS
New Car Sales Manager 10/2015-5/2020
Finance Manager 9/2017-5/2020
● Ordered and maintained vehicle inventory
● Trained and hired sales staff
● Penciled, submitted, and rehashed deals to lenders
● Submitted deals to banks, followed through until funded
● Kept records of all sales, new and used, and reported to GSM
● Appraised trade-ins
● Monitored sales personnel performance/closing ratio
● Remained to date on rebates, pricing, and internet deals
● Abided all laws pertaining to customers credit and personal information
● Finance manager 9/2016-5/2020
● Sales professional 01/2015-9/2016
SUNKIST COUNTRY CLUB, Biloxi, MS
Food and Beverage Manager 9/2013-9/2015
● Hired, train, and scheduled all employees for the bar, restaurant, and banquet hall
● Scheduled all events for golf outings and banquets
● Maintained safe, healthy working conditions
● Purchased, priced, and inventoried all goods for restaurant
● Reported PNL to board of directors monthly
● Created schedule of daily specials and advertised
● Established repeat customer base
UTICA GOLF CLUB, Oshkosh, WI
Assistant General Manager 4/2006-6/2013
● Hired, trained, and scheduled all staff
● Promoted specials and acquired new members
● Scheduled all golf outings and leagues
● Ordered, priced, and inventoried all supplies for food and beverage department
● Maintained A status with department of health
● Assessed course conditions daily
● Prepared PNL statements for board of directors monthly
● Designed all advertising
HOME TOWNE COORDINATORS, Oshkosh, WI
General Sales Manager 5/1987-5/2008
● Hired, trained, and scheduled 900 employees statewide
● Maintained good client relations
● Accounted receivables and payroll
● Managed office staff
● Obtained new client base
SKILLS
● Proficient with Dealertrack, RouteOne, Excel, CRM
● Team player and motivational leader
● Excellent social and communication skills
● Quick learner
● Attention to detail
● Critical thinking and problem solving
PERSONAL REFERENCES
● Denny Hatten 850-***-****)
● Brian Brown 228-***-****)
● Chare Pickett 318-***-****)
EDUCATION AND VOLUNTEER WORK
● 1986-1987 Bethel Nursing Home Volunteer
● 1987 Honor Graduate at Lourdes Academy
● 1987-2017 FVTI Servsafe Certifications
● 1988-1990 UW-Oshkosh Business
● 1989-1991 Oshkosh Zoo Volunteer
● 2000 Fox Valley Technical Institute Real Estate
● 2006-2013 Wisconsin Tavern League Board Member
● 2015-2020 FCA Certification
● 2016-2020 Insurance Certification/License