DIANNE “DEEDE” LAPINE

** **** **, ******** ** ***07 920-***-**** ad1tss@r.postjobfree.com

OBJECTIVE

To find employment with a company I can grow with and improve both my skills as well as my team members. I am a motivated, enthusiastic, and loyal team leader. I hold myself to a standard of excellence regarding customer relations, listening, and problem-solving.

EXPERIENCE

DAD"S CAMPER OUTLET, Gulfport, MS

Sales/ Finance Mgr 10/2020-Present

● Processed customer orders

● Completed master program of inventory

● Structured deals to obtain loans

● Promoted and maintained new customer relationships

● Assisted in training new salesmen

● Internet marketing

BAYSIDE CDJR, D’Iberville, MS

New Car Sales Manager 10/2015-5/2020

Finance Manager 9/2017-5/2020

● Ordered and maintained vehicle inventory

● Trained and hired sales staff

● Penciled, submitted, and rehashed deals to lenders

● Submitted deals to banks, followed through until funded

● Kept records of all sales, new and used, and reported to GSM

● Appraised trade-ins

● Monitored sales personnel performance/closing ratio

● Remained to date on rebates, pricing, and internet deals

● Abided all laws pertaining to customers credit and personal information

● Finance manager 9/2016-5/2020

● Sales professional 01/2015-9/2016

SUNKIST COUNTRY CLUB, Biloxi, MS

Food and Beverage Manager 9/2013-9/2015

● Hired, train, and scheduled all employees for the bar, restaurant, and banquet hall

● Scheduled all events for golf outings and banquets

● Maintained safe, healthy working conditions

● Purchased, priced, and inventoried all goods for restaurant

● Reported PNL to board of directors monthly

● Created schedule of daily specials and advertised

● Established repeat customer base

UTICA GOLF CLUB, Oshkosh, WI

Assistant General Manager 4/2006-6/2013

● Hired, trained, and scheduled all staff

● Promoted specials and acquired new members

● Scheduled all golf outings and leagues

● Ordered, priced, and inventoried all supplies for food and beverage department

● Maintained A status with department of health

● Assessed course conditions daily

● Prepared PNL statements for board of directors monthly

● Designed all advertising

HOME TOWNE COORDINATORS, Oshkosh, WI

General Sales Manager 5/1987-5/2008

● Hired, trained, and scheduled 900 employees statewide

● Maintained good client relations

● Accounted receivables and payroll

● Managed office staff

● Obtained new client base

SKILLS

● Proficient with Dealertrack, RouteOne, Excel, CRM

● Team player and motivational leader

● Excellent social and communication skills

● Quick learner

● Attention to detail

● Critical thinking and problem solving

PERSONAL REFERENCES

● Denny Hatten 850-***-****)

● Brian Brown 228-***-****)

● Chare Pickett 318-***-****)

EDUCATION AND VOLUNTEER WORK

● 1986-1987 Bethel Nursing Home Volunteer

● 1987 Honor Graduate at Lourdes Academy

● 1987-2017 FVTI Servsafe Certifications

● 1988-1990 UW-Oshkosh Business

● 1989-1991 Oshkosh Zoo Volunteer

● 2000 Fox Valley Technical Institute Real Estate

● 2006-2013 Wisconsin Tavern League Board Member

● 2015-2020 FCA Certification

● 2016-2020 Insurance Certification/License

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