ANAND NAGAPURKAR

Design Researcher and Strategist

Connecting the dots between user needs and

business goals while exceeding expectations.

4+ years of experience with In-House and Consulting design teams, leading research to address complex

challenges. Highly experienced in human-centered

design with proven leadership in building research practices and strategic stakeholder engagement,

driving innovation, implementation and adoption.

CERTIFICATIONS

CERTIFICATE IN HUMAN CENTERED STRATEGY

IDEO U Designing + Activating Strategy (2023)

EDUCATION

Concentration: Computer Aided Design, Automobile

Engineering

Internships and Projects: Bosch Pvt. Ltd., TDK

Pvt. Ltd.

BACHELORS IN MECHANICAL ENGINEERING

University of Pune (Pune, IN 2014-19)

Recognition: Awarded Distinction for achieving

Academic Excellence

Concentration: Design Research, Service Design

and Visual Design

Internships and Projects: Motorola, City of Chicago, Far Eastern Group, mHub, Kohl Children’s Museum

MASTERS IN HUMAN COMPUTER INTERACTION

IIT Institute of Design (Chicago, US 2019-21)

Recognition: Panelist for the ‘How Can Design

Address Climate Change?’ webinar at exploreID

WORK EXPERIENCE

KEY PROJECTS

PHOTON UX Researcher (Remote 03/22 - 11/23)

• Led research through planning, execution and delivery: Led 14+ research projects in 20 months, focusing on planning, recruitment, and insightful analysis. Implemented efficient planning and streamlined participant recruitment, resulting in enhanced research productivity.

• Handled extensive research workloads: Managed the workload equivalent to a 3 member team, in critical situations, acting as the sole researcher under high pressure.

• Transformed existing research practices: Enhanced research impact by 30% by reforming prevalent research methodologies and processes, and improving the quality of insights gathered, saving time and effort.

• Developed research guidelines and practices: Elevated organizational research capacity by authoring guidelines that enabled teams to conduct independent and impactful research.

• Fostered engagement with multiple critical stakeholders: Ensured effective delivery of crucial insights that corresponded with business objectives and requirements, strategizing partnerships with Executives and Leadership teams in Sales, Marketing, Product, and Design.

• Enhanced user experience using diverse research methodologies: Contributed to a 15% rise in product adoption and an increase in user engagement, implementing various usability research tests.

• Implemented data-driven strategies for user engagement: Analyzed traffic and engagement metrics, formulating strategies that led to a 20% increase in user engagement and a 10% boost in retention rates.

• Executed Agile research in resource-limited settings: Planned and led contextual intercepts, achieving critical research goals with zero budget, demonstrating exceptional resourcefulness.

Remodeling operational dashboards for Enterprise customers Data Design, Interaction Design Professional Project Technology Sector Re-imagining phygital interactions for meeting experiences Service Design Professional Project Insurance and Healthcare Innovating for ride-share driving experiences through a SaaS Interaction Design, Service Design Professional Project Automobile Sector Redesigning contextual education materials for incarcerated women Communication Design Academic Project Non-Profit Sector STRATOS INNOVATION Design Researcher (Columbus, OH 09/21 - 03/22)

• Pioneered MVP design for SaaS product: Co-led the design and prototyping of MVP for a SaaS, through co-design efforts, ensuring the product met user needs and business goals.

• Synthesized external research for business insights: Integrated external research using the AARRR funnel framework, delivering resonant insights to business stakeholders.

• Designed and tested playbook website wire-frames: Designed wire- frames and led usability testing for a playbook website to ensure alignment with internal stakeholder needs.

• Crafted storyboards for IT team alignment: Developed storyboards to articulate user pain points and mental models, enhancing the IT team’s empathy and enabling effective solution development. PANORAMA INNOVATION Design Researcher (Chicago, IL 06/21 - 09/21)

• Conducted ethnographic user research: Planned ethnographic studies to identify user problems and needs, informing strategies.

• Synthesized research for business alignment: Merged research insights to pinpoint opportunity areas, aligning them with business objectives to foster concept development.

• Facilitated stakeholder co-design sessions: Co-led in-context co-design sessions with stakeholders, capturing their needs and perspectives for collaborative solution crafting.

SKILLS + TOOLS

RESEARCH

Recruitment

Planning

Survey Design

Heuristic Evaluation

User Interviews

Surveys

Usability Testing

Diary Studies

A/B Testing

Card Sorting

Tree Testing

Focus Groups

Data Visualization

DESIGN + STRATEGY

Personas

Journey Maps

Storyboards

Competitive Analysis

User Flow Modeling

Task Analysis

Service Blueprints

Road-Maps

Service Safaris

Lego Serious Play

MoSCoW Prioritization

Strategic Scaffolding

Co-Creation

RESEARCH TOOLS

UserInterviews.com

Qualtrics

User Zoom

Adobe Analytics

DScout

Dovetail

Maze

DESIGN TOOLS

Adobe Creative Suite

Figma

Miro

Mural

Grasshopper

Fusion 360

Microsoft Suite

EMAIL ad1tsa@r.postjobfree.com

PHONE 312-***-****

PORTFOLIO https://www.anandnagapurkar.com

LINKEDIN https://www.linkedin.com/in/anand-nagapurkar CONTACT

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