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Customer Service Retail Sales

Location:
Orlando, FL
Salary:
16+
Posted:
December 09, 2023

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Resume:

Shayna Polanco

Im a jack of all traids thanks to family and life experiences!

Lake Alfred, FL 33850

ad1ts9@r.postjobfree.com

+1-863-***-****

Hi I am a jack of all traids person. I always say what can't I do! I have 23 yrs in customer service experience cashier cook dish washer diatery cook event cook preptruck orders and intake. I'm certified in serve safe. OSHA. Training in 4 states SC,Ga,NC,Fl. management handyman driving decor catering care taker ect ... I love to learn new traids ! I'm a hard and dedicated worker!

Please email or text me!

Authorized to work in the US for any employer

Work Experience

Dietary Cook/Supervisor

Hallmark Healthcare Center - Summerville, SC

May 2023 to September 2023

Had to move

Server/Cook/Cashier

Waffle House - Charleston, SC

February 2005 to November 2020

Owner/Operator

Shays cleaning and restorations - Charleston, SC

March 2016 to April 2020

Education

Some college in Phycology communication councling

Liberty University - Charleston, SC

June 2014 to August 2015

Some college in Cosemotolgy

Virginia College-Charleston - Charleston, SC

April 2013 to November 2013

Skills

• Cooking

• Kitchen Experience

• Food Preparation

• Meal Preparation

• Serving Experience

• Busser

• Food Handling

• Food Safety

• Home Care

• Cleaning Experience

• Host/Hostess

• Retail Sales

• Restaurant Management

• Food Service

• Restaurant Experience

• Cash Handling

• Upselling

• Kitchen Management Experience

• POS

• Commercial Cleaning

• Sales

• Banquet Experience

• Computer Skills

• Packaging

• Driving

• Restoration

• Decorative

• Warehouse

• Office skills

• Catering

• Food Production

• Culinary Experience

• Menu Planning

• Inventory Control

• Supervising Experience

• Microsoft Word

• Laundry

• Caregiving

• Bartending

• Communication skills

• Customer service

• Management

• Merchandising

• Sales (10+ years)

• Leadership

• Handyman

• Retail sales (5 years)

• Management (4 years)

• Marketing (2 years)

• Customer service (10+ years)

• Merchandising (4 years)

• Sales administration (10+ years)

• Business management (6 years)

• Owner operator (6 years)

• Buisness operations (6 years)

• Administrative & Business Operations (5 years)

• Call center (2 years)

• Cold calling (2 years)

• Case/ call management (5 years)

• Call representative (2 years)

• Technical sales (2 years)

• Tracking orders (5 years)

• Shipping products (4 years)

• Inventory control (10+ years)

• Food safety

• OSHA (10+ years)

• FIFO (10+ years)

• Labeling (7 years)

• Organization design/skills (10+ years)

• Deep cleaning (10+ years)

• Production management/sales ect (5 years)

• Event planning/marketing (10+ years)

• Change Management

• Labor Cost Analysis

• Project Management

• Budgeting

• Pricing

• Profit & Loss

• disabilities experience (5 years)

• Help care elderly/ sick /disabled (6 years)

• Home care (6 years)

• Painting (6 years)

• Manufacturing (2 years)

• Organizational skills

• Product demos

• Negotiation

• Account management

• Dietary aide experience

• Dietary cook

• CRM software (10+ years)

Certifications and Licenses

GED

February 2012 to Present

South Carolina education department GED

Driver's License

Assessments

Early childhood development — Proficient

October 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Bartending — Proficient

November 2022

Understanding, pouring, and mixing drink orders

Full results: Proficient

Customer focus & orientation — Completed

August 2022

Responding to customer situations with sensitivity Full results: Completed

Sales skills — Proficient

March 2023

Influencing and negotiating with customers

Full results: Proficient

Cooking skills: Basic food preparation — Proficient March 2022

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Customer service fit — Proficient

April 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Proficient

April 2023

Level of motivation and discipline applied toward work Full results: Proficient

Delivery driver — Proficient

December 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Management & leadership skills: Impact & influence — Completed July 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

HR: Compensation & benefits — Completed

April 2023

Knowledge of compensation and benefits programs

Full results: Completed

Restaurant manager — Completed

July 2022

Managing restaurant staff and meeting customer expectations Full results: Completed

Basic maintenance and repair — Proficient

October 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Forklift safety — Completed

July 2022

Best practices and safety hazards in forklift operation Full results: Completed

Attention to detail — Completed

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Food service: Customer situations — Proficient

March 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Food safety — Proficient

November 2022

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Outside sales — Proficient

October 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Administrative assistant/receptionist — Completed

August 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Food service: Customer situations — Proficient

November 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Cleaner fit — Proficient

November 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Retail customer service — Completed

July 2022

Responding to customer situations in a retail setting Full results: Completed

Warehouse safety — Proficient

July 2022

Using safe practices in a warehouse setting

Full results: Proficient

Food service: Customer situations — Proficient

July 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Caregiver fit — Completed

October 2022

Measures the traits that are important for successful caregivers Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

1. Please email or text me in regards to an application or interview !843-***-**** ad1ts9@r.postjobfree.com



Contact this candidate