Customer Relations High School
Resume:
SaBryna L. Abram
Shreveport, Louisiana 71107
318-***-**** / *********@*****.***
Summary:
I am seeking a long term career in customer relations and services. I have a wide variety of experience in customer relations positions. I always present a professional appearance and demeanor.
Skills and Abilities:
Multitasking is a strong suit and a preferred method of operation as I can optimize my individual output and be more of a benefit to any work group or team. I am well versed with Microsoft office and like systems. I have the ability to pick up new skills quickly and apply them as needed.
Education:
Huntington High School (2003-2007)
Shreveport Job Corp Center (2007) <High School Diploma/ Culinary Arts>
Central Texas College <Culinary Arts/ Hospitality Management> (2016)
Employment History:
Killeen Independent School District
Title: Bus Driver
(264) 336- 0138
Supervisor: DJ Jennings
My duties with this position includes, safely transporting students to and from their respective schools and/or other destinations, such as field trips. These routes usually cover from 5 to 15 miles through all destinations with very specific arrival and departure times. Maintaining a cleaned and organized bus, with little to no supervision.
Texas Home Health- AccentCare, Inc.
Title: Home Health Aide
Supervisor: Jessica Ruemke
Provided individualized care for disabled and elderly patients. Cooking, cleaning, bathing, grooming, exercising, reading, clothing of patients. Socially interacting with patients and engaging in conversation to reinforce cognitive skills and adaptability.
Temple Independent School District
Title: Bus Driver
Temple, Texas
Amy Scopac
My duties with this position includes, safely transporting students to and from their respective schools and/or other destinations, such as field trips. These routes usually cover from 25 – 45 miles through all destinations with very specific arrival and departure times. Maintaining a cleaned and organized bus. Additionally maintaining proper fuel, mileage, and occupancy logs with little to no supervision.
Solix
Title: Reviewer
Killeen, Texas
(254) 778- 0533
Manager: Carolyn Flowers
Duties at this job included data entry using various cataloging and tracking systems, reading, recording, and research information from network sources and customers for Assurance Wireless. Engagement of customers for issuance and completion of warranty information. Verification of account status and eligibilities for customer relations. Preparation of regular reports for management and accounting divisions.
Subway
Title: Sandwich Artist
Harker Heights, Texas
(254) 680- 4228
Manager: John Williams
Duties included preparing the storefront for incoming shifts. Cleanliness and sanitation of a food service environment, greeting and assisting customers with orders to include catering events for 100 or more diners. Assisting the store and are managers by filling available shift opening in the case of an absence. Providing courteous and personalized service. Closing out of storefront and validation of registers and revolving stock for multiple locations.
Teleperformance USA
Title: Customer Service representative
Killeen, Texas
Supervisor: Raiza ‘Erika’ Rubio
Daily responsibilities included taking calls from customers regarding their electricity usage and billing. Delivering calls to consumers for discrepancies or out of tolerance accounts. Developing creative engagement techniques to provide a more personalized customer care experience.
G C Services
Title: Customer Service Representative
Copperas Cove, Texas
Supervisor: April Reed
Daily responsibilities included taking calls from customers regarding their electricity usage and billing. Delivering calls to consumers for discrepancies or out of tolerance accounts. Developing creative engagement techniques to provide a more personalized customer care experience.
Kroger Food Company
Title: Produce department team member
Fort Wayne, Indiana
Supervisor: John Carl/ Nakia Cogburn
Duties included preparation for oncoming shifts. Maintaining produce tiers for presentation, rotation of stock upon receipt of new deliveries. Greeting and assisting customers,.
D&K Care Service Inc.
Title: Adult Health Care Provider
Shreveport, Louisiana
Duties included taking care of basic daily grooming and household needs for patients elderly and disabled. Also taking them to doctor’s appointments and and out to run errands and if needed as well.
Eldorado Casino Hotel Resort
Title: Cook 1/ Line Attendant
Shreveport, Louisiana
Duties include cooking food for buffet style restaurant at a casino. Also, prepping food, stocking and cleaning for next shifts and for use in case leftovers were needed. Keeping the line and my work and prep areas as organized and as sanitized as possible in holiday rushes and a regular setting as well as different events.
Reference:
Perry Mcleod, Jr 818-***-****
James Berry 706-***-****
Veteran, Lean/Six green Belt
SCRUM
LaTrema Simon 340-***-****
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