Casey

Mercer

CUSTOMER SERVICE/ VIRTUAL ASSISTANT

Experienced in customer service with over 15 years. Easily relate to customers and quick with problem solving abilities, focusing on making the customer happy. Log experience with detail promptly into company system.

CONTACT INFO

ad1tpd@r.postjobfree.com

740-***-****

Ashville, Oh

EXPERIENCE

PRODUCTION ASSOCIATE, ENGINEERED PLASTIC COMPONENTS COLUMBIA INC.

JULY 2023 - OCTOBER 2023

Injection Molding

Cross trained

Assembled product.

Inspected for quality.

Packed Goods

Operated company software

Trained new employees.

Gave breaks to associates.

Maintained continuous operations during shift.

Fabricator, SURGE

February 2023 – July 2023

Injection molding

Maintained quality production.

Cross Trained

Inspected and assembled product

Problem solving

Operate company software.

Customer service, Stoutsville mini mart

September 2022 – March 2023

*Kitchen

*Deep fryer

*Answer phone calls

*Take orders

*Customer engagement

*Ensure satisfaction

*Stock coolers

*Keep cleanliness

*Problem solving

*Suggestive selling

EDUCATION

Customer service certificate

Sinclair Community College

July 2022 – August 2022

SKILLS

Emotional Intelligence

Time Management

Adaptability

Creative

Problem Solving

Written

And

Verbal Communication

Phone Etiquette

Tech Savvy

Multitasking

Conflict Resolution

Organization

Meticulous

Computer skills

Active Listening

Contact this candidate