Holly Boyter, PHR®, SHRM-CP,

Employment Law Certified

Certified Master Life Coach

Nationally Certified Trauma Coach

Cell: 713-***-****; Email: ad1tof@r.postjobfree.com

CORE COMPETENCIES:

Human Resources Management (PHR®, SHRM-CP, Employment Law Certified, Certified Master Life Coach & Nationally Certified Trauma Coach) – 12+ years of HR experience. Directed and implemented all human resource activities, including recruiting, terminating, evaluations, benefits, pensions, stock options, TWC mediations, Reduction in Workforce, COBRA, timesheet tracking, employee onboarding, unemployment claims, creating/updating Policy & Procedure manuals. Created entirely compliant HR Departments. Office Management – 20+ years of Office Management experience. Managed every aspect of construction build-outs, office moves, and building issues. Liaison with vendors and property managers including contract negotiations and compliance.

Executive Assistant – 20+ years of Executive Assistant experience for high-profile “C” Level individuals. Heavy experience in travel, calendar management, personal accounting, taxes, investment tracking, expense reporting, and personal errands/projects/requests. Event Planning/Project Management – 20+ years of Event Planning experience. Organized annual company- wide convention attendance, Young President’s Organization’s meetings and retreats, Political Events and Fundraisers, analyst training sessions, client appreciation, and holiday parties. Created websites, invitations and gift bags to events and retreats.

Marketing – 15+ years of Marketing experience. Produced Young President’s Organization’s annual member directory. Prepared proposals and created presentation packages, lease briefs, marketing surveys, and proposal comparisons. Quality control for entire company on all proposals. Ordered business cards, letterhead, etc. Accounting – 15+ years of Accounting experience. Bank reconciliations of company and personal accounts in QuickBooks. Handled personal finances, taxes, expense reports, and investment tracking. Specialized minute-by- minute accounting billing. Accounts Payable/Accounts Receivable. Real Estate – Licensed Realtor®. 20+ years of experience in commercial real estate (tenant rep, commercial lending and development). 20+ years of experience in residential real estate, including home staging and flipping. EDUCATION/

OTHER: Sam Houston State University Graduate Student – MBA Program Employment Law Certification – University of Houston (2020) PHR® Certification - Professional in Human Resources SHRM-CP Certification

Master Life Coach Certification (2020)

Nationally Certified Trauma Coach (2022)

Many years of experience in creating companies and building websites Specialize in analyzing systems/procedures/processes and developing new/ongoing processes/procedures

Bachelor of Science (Personnel Management), Texas Tech University Texas Real Estate Sales License and Realtor® since 2001 Computer Skills: Various Microsoft software programs including website creation, Word, Excel, PowerPoint, Act, QuickBooks, CCH ProSystems Practice Management, Pegboard Time Management, CCH Access, CCH ProSystems Engagement, SAP, Quicken, Access, POWER, ProLink, Vision WORK EXPERIENCE:

January 2018 to Current

Developer/Commercial Real Estate - PART TIME

Office Manager/Personal Assistant

● Audited entire office, including computer systems, bank accounts, file storage, leases, and developed new systems and procedures

● Implemented a computer filing system for important documentation

● Office Management/Building management issues

● Executive Assistance to owners and family

● Handle all real estate leases for Partnerships

● Heavy accounting/reconciliations/account management in QuickBooks. Accounts Receivable/Payable.

● Company bank contact/building contact/contact with all vendors

● Complete tax returns. Track land taxes

● Special Projects.

* While working in this position, I was also involved in real estate transactions (Boyter Realty), received an Employment Law Certification, a Master Life Coach Certification, a National Trauma Coach Certification, and built three businesses and websites.

January 2016 to January 2018

Frierson, Solá, Simonton & Kutac, PLLC

Office Manager/Human Resources/Accounting

• Brought in to help transition new employees from merger and help transition entire company to new software

• Reviewed and updated systems/procedures – such as employee files, employee handbook, all business printing, such as business cards, and stationery

• Handled recruiting, employee issues and employee documentation

• Worked with building management on lease space/building/flooding issues

• Produced all billing – special minute-by-minute billing on CCH ProSystems Practice Management, Accounts Receivable/Accounts Payable. Reconciled Company bank account

• Marketing. Created gift bags for convention. Updated website, business card and stationery

• Executive Assistance to Partners. Scheduled trips

• Updated and tracked licensing for entire office

• Scheduled employee events and holiday parties

• IT backup

January 2015 to December 2015

Bill Frazer Political Campaign

Team Member of Two-Person Team

• Assisted previous Manager (CFO of CBRE Capital Markets) on all aspects of a political campaign for Houston City Controller (strategize, fundraising, website, Facebook page, marketing material, meet and greets, meetings, videos, volunteers, signage, etc.)

* While working in this position, I was also involved in real estate transactions (Boyter Realty) and attending Sam Houston State University Graduate MBA Program. February 2014 to January 2015

Total Petrochemicals and Refining

Human Resources – Pension & Compensation

● Instigated changes in pension plan processes, which resulted in participants going into pay status

● Entirely audited 2009-2014 restricted share transactions, which resulted in collections of “lost” money due

• Provided information to employees/retirees regarding pension plans, ESPP, restricted shares, and stock options

• Invoiced and tracked restricted share and stock option transactions

• Processed salary and bonus changes

• Updated all current employee and retiree information in SAP, file records, and all affiliate websites

• Coded and processed invoices using SAP

July 2012 to February 2014

Bill Frazer Political Campaign

Team Member of Three-Person Team

• Team member of Bill Frazer for Houston City Controller Campaign. Assisted previous Manager (CFO of CBRE Capital Markets) in all aspects of campaign for Houston City Controller (strategize, website, Facebook page, marketing material, meet and greets, meetings, videos, volunteers, signage, etc.).

* While working in this position, I was also involved in real estate transactions (Boyter Realty) and attended San Houston State University Graduate MBA program. December 2010 to July 2012

Jones & Carter, Inc.

Executive Assistant/Marketing/Human Resources

• Executive Assistant support to the Owner and CEO. Handled e-mails, voice mails, heavy calendaring, expense reports, meetings/meeting minutes, travel arrangements, personal projects, etc.

• Detailed coordination and preparation of the President’s daily work schedule

• Heavy involvement in association meetings, meetings with public officials and public projects

• Employee tracking for entire company for birthdays, anniversaries, licenses, and service awards

• Ordered annual service awards, engraving for offices plaques, and holiday gifts

• SOQ Quality Assurance/Quality Control for entire company

• Responsible for company holiday card – coordinated design and signatures for all offices

• Projects included: Coordinating annual ski trip, Rodeo/Rockets’ tickets distribution, new company brochure, company/personal parties, campaign contribution tracking

• Scheduled, attended and took notes for monthly and quarterly company-wide management meetings.

• Business Development Event Coordinator for Houston Metro Region

• Responsible for entire company Firm, PE, RPLS and notary licenses (renewals/changes/additions) January 2008 to January 2010

NewQuest Properties

Human Resources Manager/Assistant to President/COO

• Established Human Resource Department, personnel filing systems, an HRIS system, new hire and termination process. Placed recruitment ads, hired personnel recruiter, interviewed individuals, hired and terminated individuals, unemployment claims, staff meetings, credit and background checks, Reduction in Workforce procedures, HR consultant for employee matters, chose and administered benefit plans, updated Policy & Procedure Manual, and managed Receptionist and Office Services Clerk

• Assistant support for President & COO. Handled e-mails, voice mails, calendaring, expense reports, travel arrangements, and personal projects

• Supported President in her role as Communications Chair in Young President’s Organization. Created YPO Houston annual Directories. Organized large YPO events

• Office Management: Ordered office supplies. Responsible for the décor of the office, including ordering all furniture, kitchen supplies, plants, maintenance, etc.

• Redeveloped sign ordering process via development of a database. Responsible for all signage

• Handled company-wide cell phone conversion, responsible for new cell phone orders and terminations, upkeep of entire cell phone system and billing

• Approved invoices

• Organized company picnic and holiday functions

• Participated with new building design and move

1996 to 2008 (I worked in two different positions in 12 years with CBRE Melody.) CBRE Melody

Office Manager/Assistant to the President of Capital Markets and Chairman (1999-2008) Reported directly to the Chairman, Larry Melody, and Brian Stoffers, CEO and President, of Capital Markets

• Office Manager in the headquarters’ office. Worked with building management on all building/office/construction/sublease related issues

• Organized, managed, and attended company-wide yearly meeting. This included space inquiries, budget management, contract negotiation and execution, organizing specific meetings, food, beverages, audio visual needs, transportation, entertainment, invitations, etc.

• Involved with the design and continual upkeep of the Production Database for all producers within Melody

(POWER) and (ProLink)

• Involved in all aspects of a 22,000 square foot move to another building (including lease negotiations)

• Handled various special projects including disaster recovery planning, hurricane emergency planning

• Coordinated extensive travel arrangements and detailed itineraries for Chairman and President

• Handled personal finances, taxes, expense reports, and investment tracking for Chairman Administrative Manager/Office Manager (1996 to 1999) CBRE Melody (CBRE purchased L.J. Melody & Company in 1996) Hired by the CFO to implement new procedures, systems, processes at CBRE Melody to match CB Richard Ellis’. These procedures involved Human Resources, Payroll, Accounting, Payment Procedures, Marketing, Supplies, Document Storage, etc.

• Benefits coordinator and direct contact for all L.J. Melody & Company employees (70 on site) and 10 outside offices

• Conducted interviews, new employee orientations, contacted personnel agencies, chose appropriate job titles and salaries, conducted annual and semi-annual reviews and salary changes

• Developed “New Orientation Procedures” for all new employees

• Maintained all personnel, administration, accounting and off-site filing systems

• Project Manager for office space build-outs

August 1990 to July 1996

CBRE (as Trione & Gordon ONCOR International)

Broker Assistant/Assistant to Vice President of Administration Broker Assistant

• Prepared proposals, created presentation packages, lease briefs, marketing surveys, proposal comparisons, daily correspondence and projects

• Liaison between clients and brokers, and brokers and leasing agents

• Worked for the Vice President of Administration which included tracking personnel time sheets, Payables, Broker Commission Splits Tracking, Invoicing, year-end numbers, and other miscellaneous projects

• Organized company functions

• Designed and developed Policy and Procedure Manual

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