Marie Grenier

Myrtle Beach, SC

ad1to3@r.postjobfree.com

802-***-****

Work Experience

Assistant Front End Manager

The Fresh Market - Myrtle Beach, SC

August 2019 to Present

Manage the front end of store ... cashiers ... deposits ... balancing cash drawers ... ordering currency. Depending on shift either open the store or close the store. In charge of customer service satisfaction..returns and over rides for discrepancies. Call Center Manager

Carolina Energy Conservation - Myrtle Beach, SC

January 2018 to July 2019

Managed inbound and outbound calls. Scheduled appointments for salesmen and for service and installation. Processed invoices for salesmen and customers. Did follow up with customer for quality of work done and satisfaction.

Receptionist/Secretary

BioTek Instruments - Winooski, VT

February 2017 to August 2017

Answer all incoming phone calls, greet company visitors, review incoming faxes, monitor all incoming mailboxes, post cassettes to CRM daily basis, distribute all incoming mail, daily order approval on all invoices, batch processing through sales force, filing and all other miscellaneous projects. Member Service Representative

Green Mountain Credit Union - South Burlington, VT February 2015 to February 2017

Responsibilities

Teller, open new accounts, daily reports, audit vault, monitor IRA accounts and dispurse a yearly RSD, daily reports, Visa accounts, maintain loan documents Skills Used

Excellent customer service, very detail oriented

Customer Sales and Service

Fairpoint Communications - South Burlington, VT

February 2006 to November 2014

Responsibilities

Responsible for setting up new services (land line, Internet services and direct), billing questions and issues, technical support and repair issues.

Accomplishments

I was top sales representative in South Burlington, which I was rewarded with several trips. I always had excellent yearly reviews, I am very detail oriented and committed to my job. Skills Used

Trouble shooting in regards to repair issues, setting up 911 for new construction, new services, moving services from one location to another, billing questions and proper adjustments if needed. Teller/Customer Service

Peoples Trust Company - Saint Albans, VT

March 2003 to February 2006

Responsibilities

teller duties including cashing checks, banking transactions, deposits, creating payment coupon books, balancing ATM and daily cash drawer settlements. Skills Used great customer service provided and proficient in all tellering responsibilities Para Educator/ Substitute Teacher

Bellows Free Academy - Fairfax, VT

December 2001 to March 2003

Responsibilities

I worked one on one with learning challenged students and filled in when a substitute teacher was needed

Daycare Provider/Owner

Maries Daycare - Fairfax, VT

September 1997 to December 2001

Responsibilities

Successfully ran a daycare business out of my home. Cared for children from ages two and up on a daily basis. I offered a pre-school program for the toddlers to prepare them for kindergarten, which included art, music, educational projects, alphabet and basic numbers. Regional Commercial Assistant/ Head Teller Supervisor Vermont National Bank - Burlington, VT

November 1988 to September 1997

Responsibilities

Regional Commercial Loan Assistant

Vermont National Bank

November 1988 to August 1993

duties included typing commercial loan paperwork, updating loan files within the region. New loans, renewals, and file maintenance forms were prepared and or processed at the regional level as required in order to maintain accurate records. Monitored various commercial reports on a daily basis. Followed up on paid loans and released the collateral upon request. I was promoted to Head Teller/Supervisor in August of 1993. Responsibilities included handling of vault, ordering and shipping of currency to the Federal Reserve Bank, training of new tellers, preparing yearly performance reviews, and devising programs to achieve sales goals. Education

Associate in Secretarial

Champlain college - Burlington, VT

1982 to 1984

Skills

• I have had several years customer service both in person and in an in-bound call center. I enjoy working to assist customers, multi-task and resolve any issues or concerns they may have.

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