Samanatha Harris

Manager

Lithonia, GA *****

ad1tnt@r.postjobfree.com

+1-678-***-****

Knowledgeable Assistant Manager experienced with meeting sales goals tracking inventory and using MS Office Suite applications as necessary to track relevant data. Adept at customer relations and staff supervision. Specialize in multitasking to meet key deadlines Core Qualifications:

Proficient at dealing with customer service issues Extensive knowledge of the retail industry

Solid managerial and organizational skills

Ability to prepare detailed sales reports as necessary Good planning and problem solving abilities

Effective communications skills customer service skills, account administration skills account management skills communication skills.

Work Experience

Aviation driver

Unifi - Atlanta, GA

August 2021 to Present

Driving a 26 ft truck daily on the ramp. Making sure the drinks and snack get to the planes on time. As well as any items that needs to be replaced on the plane. GWA Supervisor in Training

Home Depot - McDonough, GA

October 2020 to May 2021

GWA General warehouse associate, line working scan line put away, bulk sorting safety training and inventory control.

Store Manager

Titlemax - Lilburn, GA

November 2017 to June 2019

Account collections, recovery accounts, marketing, customer service support and auditing. Making good rapport with the customers as well as maintaining payable accounts, inbound and out bound calls and making sure the company stay on a good growth rate on a monthly basis. Account management, communication.

Courier Warehouse Manager

Lasership - Marietta, GA

2014 to 2017

Executed daily pre-trip safety inspections on all equipment Verified and completed required documentation and reports Complied with hazardous material regulations and procedures Collected cash and checks for freight charges as required and maintained required documentation Followed dispatch instructions and communicated with dispatch as required including delays arrivals and equipment problems

Communicated with customers to determine pick-up or delivery needs Demonstrated internal and external customer service Solicit additional business from customers and provide leads for potential sales opportunities Applied a knowledge of all applicable laws/regulations safety standards as well as company policies/ procedures

Machine Operator handling all necessary checks and pulls daily. HR Executive Manager

McClains Inc - Covington, GA

2010 to 2013

Dealt with customer service issues and resolved customer related problems. Coordinated with management team to ensure that everyone was on the same page. Ensured that overtime pay was applied to employee's paychecks. Implemented and approved in-store promotions and discounts. Prepared daily, weekly and quarterly sales reports of my team's progress. Interviewed, hired and trained new hires.

Assistant Manager

Papa Murphy's Pizza - Shakopee, MN

2006 to 2008

Trained new hires and interviewed perspective employees. Ensured that all store security policies were followed. Reviewed daily store surveillance footage.

Assistant Manager -

Papa Murphy's Pizza Shakopee, Minnesota (2006-2008) Identified marketing opportunities.

Arranged preferred client appointments during non-store hours. Addressed customer service issues.

Responsible for Opening and closing of the store.

Handled weekly Bank drops for shifts.

Daily Preparation of the store before and after shift's start and end. Maintained store Inventory for all shifts.

Managed 10 employees

Assistant Manager

Pizza Hut - Plymouth, MN

2005 to 2006

Responsible for setting up preparations for safety meetings. Maintained store inventory for all shifts.

Managed 7 employees.

Responsible for opening and closing of restaurant. Daily Preparation of the store before and after shift's start and end. Addressed customer service issues.

Trained new hires and interviewed perspective employees. Assistant Manager

Erbert and Gerbert - Hopkins, MN

2003 to 2005

Monitored inventory of fast food supplies and submitted supply order forms. Provided counter assistance as necessary.

Prepared daily staffing schedules for kitchen staff and counter staff. Inspected available food products to ensure that safety standards were met. Ensured that cash drawers balanced at the end of each day. Assistant Manager

Dominoes Pizza - Joliet, IL

1999 to 2002

Checked to see that all food prices were accurate. Maintained updated database tracking available supplies. Ensured that cash drawers balanced at the end of each day. Reviewed applications conducted interviews and often made hiring decisions. Prepared employee schedules and ensured sufficient staffing for all shifts. Education

Business

Minnesota Community Technical College

June 2006

Associate in Computer

Dunwoody College of Technology Minneapolis - Minneapolis, MN February 2004 to June 2004

Computer Technician

Antonelli College - Hattiesburg, MS

High school diploma or GED

Skills

• Key Holder

• Retail Management

• Scheduling

• Team Building

• Inventory

• Training

• Operations

• Retail

• Merchandising

• Cash Handling

• Customer Service

• Management

• Microsoft Excel

• Receptionist

• Payroll

• Leadership Experience

• Supervising Experience

• Marketing

• Sales

• Sales Experience

• Microsoft Office

• Driving

• Delivery Driver Experience

• Assistant Manager Experience

• Auditing

• Courier

• Recruiting

• Inside Sales

• Store Management Experience

• Bookkeeping

• Sales Management

• Profit & Loss

• Loss Prevention

• Account Management

• Human Resources

• Restaurant Management

• Surveillance

• English

• Personal assistant experience

• Windows

• Tax experience

• Pivot tables

• QuickBooks

• Typing

• Warehouse experience

• Microsoft Word

• Research

• NetSuite

• Budgeting

Certifications and Licenses

Driver's License

Professional In Human Resources

Assessments

Supervisory Skills: Directing Others — Familiar

December 2019

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar

Accounting Skills: Bookkeeping — Highly Proficient July 2019

Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: Highly Proficient

Basic Computer Skills: PC — Completed

July 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Conscientiousness — Expert

February 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Sales Skills: Influence & Negotiation — Completed

August 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Supervisory Skills: Interpersonal Skills — Completed August 2019

Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Completed

Numerical Reasoning Skills — Completed

September 2019

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Completed

Inside Sales — Proficient

September 2019

Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient

Personality: Hard-Working — Completed

September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Completed

Customer Service Skills — Proficient

November 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Delivery Driver — Familiar

November 2019

Interpreting instructions, reading maps, and solving problems. Full results: Familiar

General Management Skills — Familiar

November 2019

Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.

Full results: Familiar

Reliability — Proficient

November 2019

Tendency to be dependable and come to work

Full results: Proficient

Restaurant Manager — Proficient

November 2019

Managing restaurant staff and meeting customer expectations Full results: Proficient

Creating Presentations with Microsoft PowerPoint — Completed December 2019

Knowledge of Microsoft PowerPoint tools and features. Full results: Completed

Social Media — Familiar

January 2020

Creating content, communicating online, and building a brand's reputation. Full results: Familiar

Management & Leadership Skills: Impact & Influence — Completed October 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed

Spreadsheets with Microsoft Excel — Completed

January 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Attention to Detail — Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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