Customer Service Representative
Resume:
< Husniyah Hopso
Husniyah Hopson
Las Vegas, NV 89102
‘ad1tmm@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
WTW
Enrollment Coordinator
Las Vegas,NV
October 2023 to Current
TTEC
Customer Service Representative
Las Vegas, NV
April 2022 to March 2023
Online banking support
Unemployed
Na - Las Vegas, NV
March 2020 to April 2022
Pandemic happened and had to take care of my Daughter and My Mother.
Customer Service Representative
Alorica - Las Vegas, NV
June 2019 to March 2020
Inbound call support for customers inquiring about their medication and their pharmacy benefits.
Customer Service Chat Representative
Sutherland Global Logistics - Las Vegas, NV
2018 to july 2018,
Customer service support for banking for veterans
Customer Service Representative
TeleTech - Las Vegas, NV
January 2018 to June 2018
Inbound and outbound call support for refills to Pharmacist and patients
Customer Service Representative (CSR)
Alorica - Las Vegas, NV
July 2017 to January 2018
Assistance to client inquiring about their cell phone usage, bill, tech care and cellular plans.
Vacation Advisor
Hilton Grand Vacation - Las Vegas, NV
November 2016 to April 2017
Up sell of vacation packages, data entry and inbound and outbound call support.
Customer Service Representative I!
WEA Trust - Madison, WI
May 2014 to July 2016
Customer service representative lI-answered calls for state employees inquiring about their health
benefits. Answered claims questions, data entry and light fling
Enrollment Coordinator
Hewlett-Packard - Madison, WI
‘September 2010 to March 2014
Enrollment coordinator-enrolled individuals in the Food share and Medicaid programs. Data entry with
every single inbound/ outbound calls.
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