PROFILE

Resourceful, innovative, and professional Executive Administrative Assistant with 14+

years of extensive experience within the administration at the Senior Executive level. Skilled in providing strategic leadership of short- and long-term goals through the use of innovative techniques. Adept at enhancing team performance, and proactively identifying opportunities for development and advancement. Proven ability to make critical decisions during challenges, perform in highly visible positions, and work under pressure to meet deadlines. Looking for an opportunity in a dynamic organization where my skills will be fully utilized.

PROFESSIONAL SKILLS

EXECUTIVE ASSISTANCE

Assisting the C-Suite Executives with a wide range of administrative and operational tasks, including scheduling meetings, arranging travel arrangements, preparing documents for signature, etc.

Maintained a calendar of appointments and scheduled meetings with executives based on availability.

Planned and coordinated overseas travel arrangements. Experience calendaring within Outlook.

ADMINISTRATION & PLANNING

Created a detailed work plan and schedule which identified and sequenced the activities needed to complete the day-to-day operations. Organized and implemented process improvement for administrative work processes. Coordinated department meeting arrangements including scheduling conference rooms, taking notes and following up.

TIME MANAGEMENT, SCHEDULING, & TRAVEL ARRANGEMENT

Managed and prioritized schedules for SVPs and C-Level executives to ensure that their time was focused on critical, strategic issues. Created and maintained a calendar for the senior personnel, and organized meetings, travel arrangements, and events.

Consistently met deadlines and anticipated the needs of leaders exceeding their expectations every time.

Focused teams on objectives and tracked progress to ensure goals were completed on time. PROBLEM SOLVING

Utilized strong problem-solving and communication skills to suggest a change in workflow to increase the efficiency of service.

Identifying potential problems and points of friction, working to find solutions that maximize efficiency and quality.

CUSTOMER RELATIONS

Listened to the customer's concerns, analyzed developed, and executed a plan to resolve customer issues and concerns with our services. Able to listen and effectively discern the issue and develop or research a solution to that problem quickly and confidently.

Achieved 100% scores in all areas of customer service, including active listening, leadership skills, problem-solving, and friendliness. Delivering Leadership, Accountability, and Excellence Total Dedication in Exceeding Client and Personal Expectations in Challenging Environments CONTACT

VICTORIA B. HOLIDAY

ad1tm1@r.postjobfree.com

347-***-****

CORE COMPETENCIES

• Remote Work

• SAP

• Google Suite

• Microsoft Teams

• Calabrio

• Slack

• Detail-Oriented

• Effective Communication

• MLS

• Social Media

• Analytical Skills

• Problem Solving

• Office Management

• Data Analysis

• Marketing

• Calendar Management

• Scheduling

• Business Development

• Customer Service

• Project Management

• Wrike

• Salesforce

• ClickUp

• Toggle

• Microsoft Office

LinkedIn

EDUCATION/ CERTIFICATES

St. Joseph’s College

Bachelor of Science (BS) - Organizational

Management

Anticipated Winter 2023

Bronx, NY

PROFESSIONAL SKILLS (CONTINUE)

ACCOUNTS & FINANCE

Kept financial records accurate, current, and compliant by monitoring records and addressing variances. Using data to drive decisions, and regulating business financial accounts to ensure accuracy and initiate commercial decisions. PROCESS IMPROVEMENT

Collaborated with senior personnel to isolate improvement opportunities and implement continuous quality improvement processes.

Streamlined existing systems and processes by closing obsolete and ineffective mechanisms and engaging in programs that have proved to be consistent in achieving reliable outcomes. TEAMWORK & LEADERSHIP

Forged and maintained solid relationships and communications and worked collaboratively with team members in achieving reliable outcomes.

EMPLOYMENT HISTORY

Dame Leadership Executive Assistant 2022 - 2023 CASES ATD - New York, NY Executive Assistant (Sick leave coverage) 2021 - 2021 Apex Systems, Remote - Bronx, NY Covid Tracer/UHG Optum (COVID 19 Contractor) 2020 - 2021 North Bronx Hospital - Bronx, NY Clerical Associate/Infection Prevention (COVID 19 Agency Contractor) 2020 - 2020 Lumenor Consulting, Hybrid New York, NY Office Administrator (MTA Contract) 2019 - 2020 Willow New York, NY Executive Assistant to the VP (Maternity Leave Contract) 2019 - 2019 Memorial Sloan Kettering Cancer Center - New York, NY Executive Assistant (Contract) 2018 - 2019 NYPA White Plains, NY Sr. Administrative Assistant (Contract) 2017 - 2018 BuroHappold Engineering - New York, NY Executive Assistant 2016 - 2017 Temporary Jobs - New York, NY Administrative/Executive Assistant 2014 - 2016 Alston & Bird - New York, NY Legal Administrative Assistant 2013 - 2014 Columbia University - New York, NY Administrative Coordinator to the President (Contract) 2012 - 2013 Siemens Management Consulting - New York, Washington, D.C. Executive Assistant to the Vice President 2011 - 2012 Thornton Tomasetti - New York, NY Executive Assistant 2007 - 2010 Next Jump Inc. - New York, NY Office Manager M2005 - 2007 VICTORIA B. HOLIDAY

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