S
Madison Hawkins
Restaurant Server
Experience
Contact
Marietta, GA
ad1tgn@r.postjobfree.com
Education
Troy University
Troy, AL
BA in Biology/Biomedical Sciences
GPA 3.87
Certification
ServSafe certified
Key Skills
Excellent Customer Service Skills
Office Template Knowledge
Friendly and Outgoing
Positive Attitude
Time Management
Multitasking
Leadership
Sales
Cleanliness
Conflict resolution
Food Safety
Communication
Problem-solving
Beginners knowledge of Spanish
June 2023 – Present
Atlanta, GA
Restaurant Server & Hookah/Bottle Server The Hive Buckhead
Recorded food and drink orders, entered orders into POS system, and served customer requests to the highest standards.
Efficient and effective customer service contributed to improved rates of return business.
Took hookah orders and prepared hookahs to customers desires.
Greeted, seated, and served customers in sections of 6+ tables, with quick turnovers during busy brunch hours .
Completed side work duties. Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
January 2023 – June 2023
Atlanta, GA
Restaurant Server • Longhorn Steakhouse
Maintained a positive customer-first attitude to exceed weekly sales
Prepared custom alcoholic and non-alcoholic beverages for patrons in a timely, accurate manner
Recorded food and drink orders and served customer requests to the highest standards.
Always mindful of sanitation and safety considerations when handling food.
Efficient and effective customer service contributed to improved rates of return business.
Passed food orders through to kitchen staff clearly and quickly. Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
May 2022 – January 2023
Athens, Ga
Cook/Prep/Server• Raising Cane’s Chicken Fingers
Prepared food before cooking
Prepared plates after cooking.
Operated drive thru
Took orders and watched over dining room
Made sure cleaning procedures were followed through to guarantee A rating with Department of Health
Provided excellent customer service
May 2021 – June 2022
Jefferson, GA
Warehouse Associate• Amazon Warehouse
Pick items from shelves to be packaged for the customer
Package items into boxes and label boxes
Sort packages by labels and load onto their specific trucks
April 2020 – May 2021
Montgomery, AL
Team Lead • Walmart Inc.
Responsible for inventory on a daily basis and updating/making orders for the next day of business
Forecasted for promotions and regular sales
Provided Leadership and employee training, emphasizing knowledgeable, courteous service and customer satisfaction
March 2019 – April 2020
Montgomery, AL
Shift Manager • Hampton Inn by Hilton
Overnight checking guests in & out
Tended to any and all of guests needs or room needs
Keeping up the food bar and coffee bar
Deep sanitation and deep cleaning
Preparation for next shift