Adam Demhasaj

New York, NY ***** ad1teb@r.postjobfree.com 347-***-**** www.linkedin.com/in/adamdemhasaj PROFESSIONAL EXPERIENCE

*** **** *** ************ *** York, NY May 2015 - Present RESIDENT MANAGER

Uphold high quality standards while streamlining complex daily operations, overseeing all property amenities, and directing cross-functional teams; lead 15 team members within a 30-unit luxury building.

Handle all interviewing, hiring and training of building staff.

Advance resident experiences by promptly submitting work orders through the online portal and coordinating service; spearhead the organization of repairs, upgrades, maintenance, and city-mandated system cleanings.

Facilitated the design and gut renovation of a library and bar including contractor acquisition and construction management; project valued at up to $900K.

Trusted advisor to the board; communicate to residents and stakeholders about upcoming initiatives, improvements, issues among other news. Heavily involved in annual budgeting.

Successfully comply with federal and state regulations; completed the Local Law 11 and Law 89 inspections.

Sustain the overall mechanical efficiency through the use of our BMS system. Also coordinate of cleanings for cooling towers and hydronic condenser water system, among other critical preventative maintenance projects. The Kestrel, 33 Caton Place Brooklyn, NY January 2014 – May 2015 RESIDENT MANAGER

Substantiated the opening of a new luxury rental property consisting of 126 units with supervised high-quality amenities.

Directed workforce planning and established labor distributions by constructing employee systems; influential in developing new team members including concierges, porters, and handyman while providing constructive feedback.

Provided exceptional customer service, sustained positive interaction with tenants, and coordinated move-ins.

Took charge over hiring and contracting new companies for various services around the property.

Streamlined open lines of communication with company owners, managers, and staff to develop strategic operational plans, address issues, and discuss potential upgrades to the property; ensured top quality control.

Facilitated move-ins, unit inspections and punch listing through the use of YARDI. Additional experience as a Building Superintendent at 199 Bay 17th St. Brooklyn, NY (5 years) CORE PROFICIENCIES

• Luxury Property Operations

• Resident Relations

• Vendor Relations

• Building Maintenance

• Construction Management

• Quality Control / Integrity

• Security / Safety Procedures

• Contract Negotiations

• Code Compliance

• Renovations and Capital

Improvements

• Team Training / Coaching

• Work Order Processing

• Emergency Protocols

• Complex Issue Resolution

• Budgeting

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Business Administration, Finance and Business Management, Wagner College (2011, 3.4 GPA) Certification, S95 (Supervision of Fire Alarm Systems and other related systems)

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