Angelina Grengs

San Diego, CA *****

619-***-****

ad1te0@r.postjobfree.com

SUMMARY

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Proficient in working effectively and efficiently with minimum supervision. Superb problem solving skills, and exceptional communication skills. Also able to make decisions quickly but rationally. SKILLS

● Customer Service

● 50 W.P.M. and MS Office Suite

● Trained in Yardi and Entrata and Realpage

● Trained in E-Premium

● Trained in Anyone Home q

● Trained New Staff

EDUCATION

Grossmont College

● Major in Sociology La Mesa, CA 01/2017 - 12/2018

● Certified Correctional Officer La Mesa, CA 09/2012 Centre City Continuing Education

● Certification in Front Desk/Office Assistant San Diego, CA 2010

● Certification in Administrative Assistant

EXPERIENCE

FPI Management Inc

Community Director San Diego, CA. 04/26/2022-11/22/2023

• Managed tenant move-ins and move-outs for a portfolio of 221 units across 5 properties, ensuring a smooth transition

• Conducted regular property inspections and maintenance checks, identifying and addressing issues proactively

• Maintained accurate records of all tenant activity, ensuring compliance with local, state, and federal laws, and facilitating seamless financial reporting

• Handled maintenance and repair requests promptly, coordinating with vendors and contractors

• Collected rental checks from tenants, issue receipts and follow up on late payments

• Started eviction proceedings according to state and local laws when clients fall behind on rent payments or commit serious lease violations

• Supervised/Managed personnel (4) by assigning tasks and following up to ensure that each assignment has been completed correctly

Phoenix Staffing & JWilliams Staffing

Leasing Consultant (Temp Position) San Diego, CA 10/26/2020- 04/25/2022

● Showed and leased homes in 100-300 unit apartment complex

● Processed lease applications quickly and efficiently, leading to more successful rentals

● Managed records and paperwork -preparing move-ins/move-outs, lease renewals

● Processed work orders

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