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Customer Service Patient Care

Location:
Arlington, VA
Posted:
December 08, 2023

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Resume:

Elias Rebeiz

**** ********* ****. **, *********, 22209, United States, +1-703-***-****, ad1tcx@r.postjobfree.com Date of birth November 7th 1955 Nationality American PROFILE Experienced and resourceful optometrist (Lebanese license) with 30+ years of experience in management, sales, customer service, and optometry. Adept at communication, identifying customer needs, and delivering effective solutions to all problems.

EMPLOYMENT HISTORY

2007 — 2023 Optometrist (Lebanese License), Dr. Walid Haddad Beirut

• Successfully assisted ophthalmologist Dr. Walid Haddad as an associate optometrist at the Dr. Walid Haddad Ophthalmology Clinic.

• Brought forth excellent communication skills and was a strong advocate for patient care and satisfaction.

• Conducted eye examinations and managed patient information and files in a timely and organized manner.

2018 — 2021 Store Owner, Self-Employed Beirut

• Opened an eyeglasses store and worked as salesperson and optometrist.

• Served as a successful leader, promoting and achieving store success.

• Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

• Achieved high customer satisfaction rates by providing optimal customer service and meticulous eye examinations tailored to customer needs.

1997 — 2018 Store Partner, Self-Employed Alongside Business Partner Beirut

• Worked alongside business partner at Scoop Optometry as lead optometrist and sales manager.

• Achieved high customer satisfaction and increased profits immediately.

• Managed sales, customer files, and employees with a collaborative attitude to promote a positive and successful work environment for years,

1987 — 1994 Store Manager, ForEyes Falls Church

• Quickly determined customers needs, and developed solutions to meet needs.

• Performed trouble-shooting tasks to address multiple challenges.

• Communicated with other store managers and supervisors.

• Brought forth excellent multitasking and prioritizing skills, bringing forth high customer satisfaction, earning the title of manager of the month for 3 consecutive years. 1978 — 1987 Sales Manager, Georgetown Opticians Georgetown

• Worked as an optician, successfully building positive relationships with patients and improving patient care and satisfaction.

• Brought forth a service-oriented attitude dedicated to the customer experience.

• Worked with the mission of the company in mind and served as a dedicated and enthusiastic part of the sales team.

• Successfully managed a sales team of several people to meet and achieve sales goals. EDUCATION

Aug 1979 — May 1983 BA in Economics, George Mason University Fairfax, VA SKILLS Customer Service Skills Expert

Excellent Communication Skills Expert

Multitasking Skills Expert

Leaderships Skills Expert

Diagnosis and Treatment Expert

Problem Solving Skills Expert

Management Skills Expert

Marketing and Sales Expert

Conflict Resolution Expert

Organization Skills Expert

Customer Care Expert

Patient Care Expert

HOBBIES Reading, Guitar, Crafts, Public Speaking, Cooking, Biking LANGUAGES English Native speaker

French Native speaker

Arabic Native speaker

Spanish Working knowledge

REFERENCES Walid Haddad from Dr. Walid Haddad

Ophthalmology Clinic

+961-*******

OPTOMETRY LICENSES

1987 Refractometry ABO-NCLE Virginia



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