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Customer Service Shift Leader

Location:
Duffield, VA
Posted:
December 08, 2023

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Resume:

ELIZABETH WOODALL

Duffield, VA

ad1tbe@r.postjobfree.com

+1-276-***-****

Nine plus years as cashier, customer service and shift leader with large food chains. Looking to expand experience and knowledge base into banking/corporate world and challenge myself to learn compliance, risk management and loan processes.

Authorized to work in the US for any employer

Work Experience

Shift Manager

Priceless Foods - Kingsport, TN

April 2020 to Present

• Put the morning deposit together

• If change order is needed, call it in

• Make sure everyone takes breaks and lunches

• Count tills and declare them.

• Help customers when needed.

• I also have Customer service management experience. Assistant Manager

SLA Management - Jacksonville, FL

December 2017 to March 2019

• Cross-trained and provided support to all employees.

• Cook and prepare food for the children.

• Followed all safety procedures.

• File payroll, daily reports, and production reports.

• Have my serve safe certificate.

• Monitored and reviewed inventory and orders.

Legal Assistant

Ron Sholes, LLC - Jacksonville, FL

April 2016 to May 2017

• Time tracking of client work and calls

• Prepare and monitor client invoicing

• Routine administrative work (answering phones, typing letters, prepared/organized motions and briefs to be delivered prior to deadlines, filing, copy work - tracking client copies, postage and delivery services) Shift Leader

Bojangles - Orange Park, FL

September 2009 to February 2016

• Managed cash stock and inventory balances accurately.

• Guaranteed positive customer experiences and resolved all customer complaints.

• Cross-trained and provided support to all employees.

• Promptly reported complaints to management and implemented action plans to resolve future complaints.

Shift Leader

Food Lion - Orange Park, FL

July 2005 to June 2009

• Monitored and enforced company processes and compliance

• Shift scheduling, review and approval of time sheets

• Resolved/reversed transactions made in error

• Monitored and maintained cash flow at checkout stations

• Oversaw training of new employees to various positions (customer service, cashier, stocking, etc )

• Monitored and reviewed inventory and orders

Education

GED in FSCJ

Skills

• Delivering friendly service and personalized attention to all customers

• Accurately process customer transactions

• Adhere to security and compliance procedures #readytowork Authorized to work in the US for any employer

• Outlook

• Filing

• Receptionist

• Training

• Sales

• Management (2 years)

• Inventory (4 years)

• Scheduling (2 years)

• Shift Management (9 years)

• Computer Literacy (10+ years)

• Computer Skills (10+ years)

Certifications and Licenses

ServSafe

Driver's License



Contact this candidate