Customer Service Shift Leader
Resume:
ELIZABETH WOODALL
Duffield, VA
***************@*****.***
Nine plus years as cashier, customer service and shift leader with large food chains. Looking to expand experience and knowledge base into banking/corporate world and challenge myself to learn compliance, risk management and loan processes.
Authorized to work in the US for any employer
Work Experience
Shift Manager
Priceless Foods - Kingsport, TN
April 2020 to Present
• Put the morning deposit together
• If change order is needed, call it in
• Make sure everyone takes breaks and lunches
• Count tills and declare them.
• Help customers when needed.
• I also have Customer service management experience. Assistant Manager
SLA Management - Jacksonville, FL
December 2017 to March 2019
• Cross-trained and provided support to all employees.
• Cook and prepare food for the children.
• Followed all safety procedures.
• File payroll, daily reports, and production reports.
• Have my serve safe certificate.
• Monitored and reviewed inventory and orders.
Legal Assistant
Ron Sholes, LLC - Jacksonville, FL
April 2016 to May 2017
• Time tracking of client work and calls
• Prepare and monitor client invoicing
• Routine administrative work (answering phones, typing letters, prepared/organized motions and briefs to be delivered prior to deadlines, filing, copy work - tracking client copies, postage and delivery services) Shift Leader
Bojangles - Orange Park, FL
September 2009 to February 2016
• Managed cash stock and inventory balances accurately.
• Guaranteed positive customer experiences and resolved all customer complaints.
• Cross-trained and provided support to all employees.
• Promptly reported complaints to management and implemented action plans to resolve future complaints.
Shift Leader
Food Lion - Orange Park, FL
July 2005 to June 2009
• Monitored and enforced company processes and compliance
• Shift scheduling, review and approval of time sheets
• Resolved/reversed transactions made in error
• Monitored and maintained cash flow at checkout stations
• Oversaw training of new employees to various positions (customer service, cashier, stocking, etc )
• Monitored and reviewed inventory and orders
Education
GED in FSCJ
Skills
• Delivering friendly service and personalized attention to all customers
• Accurately process customer transactions
• Adhere to security and compliance procedures #readytowork Authorized to work in the US for any employer
• Outlook
• Filing
• Receptionist
• Training
• Sales
• Management (2 years)
• Inventory (4 years)
• Scheduling (2 years)
• Shift Management (9 years)
• Computer Literacy (10+ years)
• Computer Skills (10+ years)
Certifications and Licenses
ServSafe
Driver's License
Contact this candidate