Customer Service Food
Resume:
Ann M. Cuevas
New York, NY 10027
ad1tao@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Dedicated, extroverted professional with more than twenty five years of experience in retail, food service establishments and markets. Responsible for overall customer service including, but not limited to culinary preparation, serve and educate on nutrition, catering,sales, cashier, hostess, waitress, food runner & table busser.
PROFESSIONAL EXPERIENCE
Harvest Homes Farmers Market June 2022-November 2022
Community Chef/Site Coordinator
Prepared on-site demonstrations while educating the community of
nutritional values in the fresh produce grown and sold by our farmers
Processed transactions electronically through EBT/Debit/Credit as well as
exchange vouchers/coupons for governmental programs
Properly securing and maintaining safety values for the farmers and markets location
Amazon Prime Now/Wholefoods October 2019-November 2022
Personal Shopper
Process online orders for Amazon Prime customers
Ensure online customer shopping is complete and accurate
Packs and stage orders for delivery
Wholefoods Market lJanuary 2018-December 2018
Cashier/customer service/store support
Ensure Guest shopping is complete while accurate
Assist Guest with their groceries
Process deliveries and special request
Fairway Market, New York, N.Y. August 2014-January 2018
Cashier/Front End
Ensure Guest shopping is complete and accurate
Assist Guest with their groceries
Process deliveries and special request
Legends Hospitality, New York, N.Y. April 2014-Present
Concession/Cashier
Serve food / beverages
Assist coworkers with their orders
Insure Guest safety and satisfaction
IHOP, New York, NY September 2011-April 2014
Waitress / Food Runner
Enter orders for transmittal to kitchen/expeditor staff
Serve food / beverages and make suggestions
Assist coworkers with their orders
Address customer questions / concerns with management
Process order transactions
Sylvia’s, New York, NY May 2007-February 2011
Counter Waitress / Cashier
Welcomed customers and placed food orders
Collected and processed customers’ bills and made change for staff
Assisted with gift cards, merchandise, and provided information to customer inquiries
Reservationist for catering and assisted with event coordination
SKILLS-Culinary Arts, Novice in Microsoft Office Suite(IC3), Internet navigation, & Social Networking, Type 30wpm, Bilingual(English/Spanish),
experienced w/ POS System & Barista equipment
EDUCATION-Mid Manhattan Adult Learning Center, Borough of Manhattan Community College (CUNY), New York, NY
Credits received towards Associates in Applied Science, Majoring in Computer Operations
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