Customer Service Sales Representative

Sir/Madam,

I am writing to express my strong interest in the Sales executive position as advertised. With a proven track record of exceeding sales targets and a passion for building lasting client relationships, I am confident in my ability to contribute to the success of your dynamic sales team. In my previous role at Gadget Headz, I consistently achieved and surpassed sales goals by implementing strategic sales plans and leveraging my excellent interpersonal and communication skills. I thrive in fastpaced environments and am adept at identifying and capitalizing on new business opportunities. My ability to understand and address customer needs has not only resulted in increased revenue but also in positive feedback and repeat business.

Key strengths that I would bring to this role include:

• Proven Sales Performance: Consistently met and exceeded sales targets

• Customer Relationship Management: Established and maintained strong relationships with clients, resulting in a high rate of customer retention.

• Strategic Planning: Developed and implemented effective sales strategies that contributed to an increase in revenue.

• Adaptability: Thrived in dynamic and challenging environments, demonstrating flexibility and resilience.

• Team Collaboration: Worked collaboratively with cross-functional teams to achieve collective goals and enhance overall company performance.

I am excited about the opportunity to contribute to the success of the company and would love the chance to discuss how my skills and experiences align with your needs. Thank you for considering my application.

I look forward to the possibility of an interview to further discuss how I can contribute to the ongoing success of your sales team.

Respectfully Yours,

Reniel Murcia

Applicant

Reniel S. Murcia

WASL R382 Building Port Saed Deira, Dubai UAE Flat Number 601 Contact #: +971-*********

Email: ***************@*****.***

Career Objectives

To gain knowledge and to utilize my skills as a Customer Service Representative. Friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations. In depth understanding of sales techniques and good customer service. Work Experience:

Sales Supervisor

Gadget and Accessories Gadget Headz

April 2018 – August 2023

Supervising and coordinating sales staff and cashiers

Assigning sales workers to duties and preparing work schedules

Ensuring excellent customer service and resolving customer complaints

Monitoring stock levels and ordering merchandise

Selling merchandise to customers and authorizing payments and returns

Providing training and coaching to sales team and evaluating their performance

Organizing promotional activities and working on store displays

Maintaining knowledge of current promotions and pricing strategies Sales Representative

Gadget and Accessories Gadget Headz

June 2017 – March 2018

Greeting customers

Helping customers find items in the store

Checking for stock at other branches or ordering requested stock for customers

Providing customers with information about items

Ringing up purchases

Elevating complaints to management

Keeping track of inventory

Performing outreach to specified customer segments and territories Secretary

Mega Showroom Imperial Appliances

May 2016 – May 2017

Welcoming visitors and clients

Answering phone calls

Responding to emails

Scheduling meetings

Preparing conference rooms for meetings

Making Travel

Printing and copying documents as needed

Drafting correspondence

Organizing documents

Managing office supplies

Education Attainment:

Bachelor of Science Maritime Transportation

John B. Lacson Foundation Maritime University

Tertiary Education

2012-2016

Botong Cabanbanan National High School

Secondary Education

2008-2012

References

Upon Request

Contact this candidate