Human Resources Office Manager
Resume:
Address
Umgenirivier Rd
Norkem Park
Kempton Park
1618
Curriculum Vitae
DINAY JANSEN
Contact
ad1t6k@r.postjobfree.com
My career goal is to further my involvement in Office Administration and Management, HR Administration and Learning and Development, as I am passionate about this ever-evolving area. I see myself in a dynamic, future-focused company in a role where I can utilise and apply my global experience and knowledge. 1. PERSONAL DETAILS
Full Name – Dinay Lizbie Jansen
ID Number – 710**********
Languages – Afrikaans (1st language) and English 2. CORE AREAS OF EXPERTISE
I’m a loyal employee with a high sense of obligation
Have a strong team player who is equally capable working with people and individually
I’m confident and venturesome doer who is highly solution-focused
A self-starter; skilful at training and developing others
Bold and spontaneous leader who maintains a level of calm when under pressure
Culturally-sensitive employee who has a history of successful relationships throughout Africa
Information Technology – up to date with industry trends and best practices
System Implementation and Support
Leading diverse project teams to deliver results
Marketing, branding and design management and implementation
Creating and deploying high-impact communications
Project Management
Administration
3. EDUCATION AND TRAINING
Senior Certificate (Matric): Secondary School Staatspresident CR Swart, 1989
Diploma in Project Management: Damelin Training College, 1996
Human Resource Management: Training and Development, Institute for People Management (IPM), 2002
Foundation Management Competency Development Programme for Supervisors, Red Management Consultants cc, September 2005
PSIRA Grade C
4. COMPUTER LITERACY
MS Office (Word, Excel, PowerPoint, Outlook)
Learning Management Systems: SumTotal & SABA: Extensive experience
HR Management Systems: Extensive SAP Training and Events, SAP LSO, SAP WPA and SAP ESS/MSS Portal experience
SABA and SumTotal: Extensive experience
EIC – Employee Interaction Centre – Centralised HR calls management system - Extensive experience
People Soft / Talent Link
Appraisal Smart – Performance Management
Quickbooks
SAGE VIP Payroll
XERO Accounting
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5. SKILLS
Able to multitask
Conflict Management
Excels at self-management
Problem Solving
Customer Service
Communications management
Creativity
Leadership and Management
Active Listening
Teamwork
Analytical Sills
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6. PROFESSIONAL EXPERIENCE
Office Manager
Infantry Security Services (Pty) Ltd
01 October 2021 – to date
Major Areas of Responsibility (HR & Office Administration)
Supports company operations by maintaining office systems and supervising staff.
Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Ensure that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers and office lease
Manage office budget, ensure accurate and timely reporting
Bank statements recording and reporting, Credit Card Reconciliations, Advance reconciliations, Age Analysis reporting and tracking
Loading and maintaining employee detail on PSIRA website according to legal requirements
Preparing payroll, and loading salaries on bank accounts
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Keeps management informed by reviewing and analysing special reports; summarizing information; identifying trends.
Maintains office staff by orienting, and training employees.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions.
Contributes to team effort by accomplishing related results as needed. HR Administrator & Import and Export Administrator USL Shipping Pty Ltd
09 March 2020 – 31 July 2021 (Retrenched)
Major Areas of Responsibility (HR & Office Administration)
Support the development and implementation of IR initiatives and systems
Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
Create, implement and manage effective onboarding plans
Assist in the development and implementation of a performance management process
Coordinate training of the performance management process ensuring understanding by the relevant staff.
Create and maintain effective channels of communication between employees and management
Develop and or enhance policies and procedures.
Stock control – maintenance of staff amenities, stationery, general office supplies and cleaning materials, to ensure that adequate supplies are available for staff
Other duties as required from time to time
Major Areas of Responsibility (Import and Export Administration) Imports
Receive House bill of lading (HBL), Master Bill of Lading (MBL) documents from overseas agent or clients 4
Open new Import file and track Expected Time of Arrival (ETA) date. Update file cover page with monitor notes
Update shipment register with new shipment
Request Arrival Notification from the shipping line within 7 working days before Expected Time of Arrival date
Create Release letters and forward this to the clearing agents
Request for Ocean freight charges if applicable from shipping lines and forward this for payment. Forward payment proof to shipping lines
Filing – electronically as well as hard copy
Exports
Make bookings online or via email with carrier and follow up with booking confirmation • Check stack open date and send booking confirmation to transporter • Request Transporter or carrier to do pre-advise.
Follow up with the Transporter to forward VGM (verified gross mass). If the Shipping line does the VGM,
this needs to be forwarded to the Transporter.
Pass Booking Confirmation Packing list and Commercial Invoice to clearing agent to do export clearance.
Complete the Shipping Instruction online, or on manual form
Forward EDI RELEASE documents and Cargo Due documents, once released to shipping lines
If required, compile LOI (letter of indemnity) and forward to shipping line • Remind Carrier to send Bill of Lading (B/L/BOL) draft for final confirmation
Request for freight charges from carrier and Pay carrier once ship has sailed. Forward proof of payment to the shipping line
Arrange telex bill / seaway bill / email release once all outstanding money has been paid
Make sure the MBL is done before arrival.
Office Administrative Assistant New Tech Corp (Pty) Ltd 01 November 2018 – 30 November 2019 (Retrenched – Company Closure) Major Areas of Responsibility (HR & Office Administration) 5
Switchboard operation, maintain reception area, and contact lists
General HR administration tasks as required, e.g., maintenance of employee personnel files, generating form letters
Maintain meeting room bookings in the reservation system, keep rooms neat and tidy • Stock control – maintenance of staff amenities, stationery and general office supplies to ensure that adequate supplies are available for staff
Manage company financial expenditure such as invoicing, and reconciliation daily. Record keeping and reporting done via QuickBooks
Management of travel bookings and arrangements, including related matters such as travel insurance, visas and booking of invoices, travel medicals and reporting
General Office Administration duties to HR Office includes:
answering telephone calls
maintaining diaries & arranging appointments o typing/word processing
document filing
organising meetings
liaising with staff, suppliers and clients
preparing letters, presentations and reports
HR and Administrative Assistant
Hexagon Mining
07 May 2018 – 31 October 2018
Major Areas of Responsibility (HR)
Assist with HR requirements within scope of role and level of responsibility
Participate in orientation programs, contributing to a smooth on-boarding process for new employees
General HR administration tasks as required, e.g. collating new starter packs, maintenance of employee personnel files (hard copy and electronic), generating form letters, maintenance of org charts, organising staff gifts as required
Maintenance of SAP HR system - new entries, terminations, reporting, position requirements, and organisation structure for the business
Assisting with Recruitment activities, including o Candidate Screening
o Scheduling Interviews & candidate management
o Attend interviews when required for employee positions o Perform reference checks for candidates
Contract preparation (employment agreements, contractor agreements, non-disclosure agreements)
and management of renewal process with the Global HR Team.
Maintaining applicant records in line with EEO and business requirements
Provide exceptional customer service to internal stakeholders and candidates
Management of Personal Protective Equipment (PPE) for staff
Work with Site Manager on building renovations and project manage where required
Maintain meeting room bookings in the reservation system, keep rooms neat and tidy
Assist with coordination of Employee Town Halls as required
Stock control – maintenance of staff amenities, stationery and general office supplies to ensure that adequate supplies are available for staff
Management of travel bookings and arrangements, including related matters such as travel insurance, visas and booking of invoices, travel medicals and reporting 6
General reporting activities as needed
Advise IT of network access for new starters and terminated employees (Staff Lifecycle notifications)
Assist other Shared Services (Finance and Administration) departments with ad hoc projects if available or if relief assistance is required – this will include answering phones, data entry and general office duties
Other duties as required from time to time
Major Areas of Responsibility (Administrative Tasks)
General administration tasks (including support services for Finance and other departments) that will ensure the smooth running of the office and business operations, catering for meetings, conferences and events, maintaining meeting rooms and the office, kitchen dishwasher, ensure photocopiers have paper and toner etc.
Filing of sales invoices and credit notes
Coordinate staff events i.e., Quarterly Staff Lunches, Melbourne Cup lunches
Management of/ assist with certain business communications – absentee lists weekly, holiday announcements, administration manual updates, updating/ documenting policies and procedures Management and reconciliation of company credit cards and fuel card transactions – including the collation of required paperwork (e.g., tax invoices, receipts etc.)
Switchboard operation, maintain Reception area, contact lists and floor plans
Stock control – maintenance of staff amenities, stationery and general office supplies to ensure that adequate supplies are available for staff
Management of travel bookings and arrangements, including related matters such as travel insurance, visas and booking of invoices, travel medicals and reporting Attend meetings as required and note own actions
Maintain meeting room bookings in the reservation system, keep rooms neat and tidy
Filing / management of records, archiving and storage requirements
Incoming and outgoing mail including collection and drops off through Australia Post
Management of building maintenance including but not limited to plumbing, electrical, general maintenance, doors, cleaning, signage, test and tag equipment, lawns, car park
Work with Site Manager on building renovations and project manage where required
Other duties as required from time to time
Human Resource Consultant
Independent Consultant
01 April 2016 – 06 May 2018
Major Areas of Responsibility (HR):
Project Management – Implementation of Learning Paths for Graduates
Learning Path Experience Manager implementation and maintenance
System Implementation, System Training, and System Support Learning Path Experience Manager (TREK)
Solution Selling Learning Path Design
HR Research
HR Administration
Performance Management System Implementation, System Training and System Support Human Resource Shared Services Specialist
Schneider Electric South Africa (Pty) Ltd
July 2015 – 30 March 2016
Major Areas of Responsibility
Deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and best practice.
To provide a full generalist service to fellow HR colleagues as well as business including Recruitment, Reward, Employee Relations, Learning & Development ensuring compliance with best practice and legislative requirements.
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To lead on HR project work to enable the organisation to meet its overall business objectives and to drive improvements to the service offered by the HR department.
Work with and mentor HR colleagues to provide a flexible and positive approach enabling the HR team to deliver excellent service.
Work with the HR Manager and HR Director to ensure implementation of the HR Strategy in line with overall business objectives.
Ensure appropriate HR information systems are in place to support operational needs and contribute towards the continuous improvement of HR processes, documenting and communicating changes where necessary 100% data integrity and queries HR resolution
Reporting and analytics including Business Review, Annual Report, EE report and BBBEE
Audits & Reports- Per audit timelines - HR records integrity and legal / audit compliance
Templates – HR forms / documentation / Policies & Procedures reviews on request Human Resource Learning and Development / Information Systems Specialist Vodacom (Pty) Ltd
May 2011 – June 2015
Vodacom is a large player in the telecommunications industry in South Africa and as such, is constantly upgrading and improving its systems, operations and services in order to remain at the forefront of technology and global communication. My role in this position has involved managing various HR electronic systems such as SAP (HR Modules) and SAP Portal, SumTotal (E-Learning Management System). SABA (current learning management system) and SharePoint.
Major Areas of Responsibility
To analyse HR systems and identify areas to accelerate enhancements that will lead to operational excellence.
Process planning, design and implementation.
To define and document user business requirements, taking into consideration feasibility, impact and cost, in order to ensure stakeholder acceptance.
To foster relationships with employees by having regular formal user sessions and ensuring that all relevant stakeholders are connected, engaged, informed, and have an improved user experience (making the employee smile).
To actively participate in the testing of system functionality within the Change Management Process, i.e., new developments, fixing of errors, system upgrades and legal patches.
To participate in the implementation of HR System Projects within schedule and budget as per agreed global HR Project Management methodology and principles.
To stay abreast with industry best practices within HR Systems, Services & Technology environment, (i.e., e- learning methodologies and SAP HR best practices) to achieve reputational best-in-class
E-learning content creation to train employees in product development and internal systems education
To plan, direct, organize, and evaluate the activities of HR Services which provides centralized countywide human resources services to all county departments; and to perform related work as required.
Identifies, addresses, and resolves complaints, issues, or problems that occur or may potentially occur pertaining to the activities of the division.
Prepares executive level reports, summaries, and correspondence.
Contributing in the collection of Training information for inclusion in Workplace Skills Development Plan and Annual Training Report
Human Resource Development: Senior Consultant
Vodacom Group (Pty) Ltd
July 2000 – April 2011
My role in this position has involved managing the Virtual Learning Centre (e-Learning Learning Centre) in South Africa, Lesotho, Mozambique, the DRC and Tanzania. 8
Major Areas of Responsibility
E-learning content creation to train employees in product development and internal systems education
Design, implement and maintain the Virtual Learning Centre marketing plan
Build a Knowledge Resource Centre to empower employees with tools to perform at their best
Performance consulting: equip staff with the necessary skills to fulfill their tasks optimally through business and needs analysis
Conduct all administration around the Virtual Learning Centre, including supplier communications and negotiations
Deliver excellent training, from induction and on-boarding programmes to performance management processes
Manage budgets and ROI figures
Administrated Vodacom’s Yebo Bursary Office – assisting employees to gain relevant higher learning Interconnect Coordinator
Vodacom Group (Pty) Ltd
June 1997 – June 2000
Major Areas of Responsibility
Developed, implemented and maintained Vodacom’s database for Interconnect’s research purposes. Administrative Officer and Accounting Clerk
Vodacom Group (Pty) Ltd
Sept 1993 – June 1997
Major Areas of Responsibility
I started my career working in finance and administration at Vodacom. 7. REFERENCE
Lydia Cillie-Schmidt, The Talent Hub, Business Owner ad1t6k@r.postjobfree.com
Susan London, The Talent Hub International, Business Director ad1t6k@r.postjobfree.com
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