Geraldine Mulkey
Albany Georgia *****
*****************@*****.***
• I know how to follow defined processes and routines, and learn with that. I can keep up with a task list and understand priorities to make your day more productive and achieve better results.
• I would like to see processes and how they can go better.
• I. Can deal with eventual unsatisfied customers and to provide awesome assistance to revert that customer’s impression.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Qualfon USA
Answer phone, making sale being polite solving problems . Data entry, based ticket systems Education
High school diploma
Albany High School
Skills
• Troubleshooting
• Medical office experience
• Technical support
• VPN
• Live chat
• Microsoft Windows Server
• Computer operation
• Typing (3 years)
• Customer support
• Salesforce
• Upselling
• Sales
• Desktop support
• Operating Systems
• Help desk
• Health care representative
• Health care communication