Customer Service Security Guard
Resume:
Monique Eleby
ad1t4o@r.postjobfree.com
A reliable and detail-oriented professional with over five years of experience in customer service, who works well within a team setting or independently with minimal supervision. LICENSES AND CERTIFICATES
New York State License Security Guard (Pending)
8 Hour: Pre- Assignment Certification
16 Hour: On the Job training Certification
Introduction to Fire Guard Certification
CPR & First Aid Certification
PROFESSIONAL EXPERIENCE
At Home Solutions, New York, NY July 2019 - March 2020 Home Health Aide
● Provided personal care and support daily to a client, helping them undergo daily tasks of getting dressed in the morning, chaperoning to appointments, and shopping for essentials
● Assisted clients in scheduling the above weekly activities as needed
● Managed, organized, and maintained client property while engaging in care services Execu-Search, New York, NY February 2016 - October 2016 Paraprofessional
● Assisted the head teacher daily by providing support and working 1-on-1 with two students
● Facilitated and contributed daily to individualized education plan meetings
● Developed strategies to curb students’ negative social behaviors
● Performed clerical and office administrative duties daily to support a school of up to 12 students NYC Department of City Parks and Recreation, New York, NY March 2015 - November 2015 Seasonal Maintenance Worker
● Performed exterior maintenance duties daily in 4-5 parks and playgrounds
● Ensured all parks’ policies and procedures were followed daily by visitors
● Performed routine preventive maintenance to ensure that 2 machines continue to run smoothly ADDITIONAL EXPERIENCE
Formerly Jewish Child Care Association (JCAA) April 2017 - Present Foster Parent
● Provide emotional support and stable housing for 2 children ages 6 - 10
● Maintain children’s school structure and ensured adherence to medical and therapy appointments EDUCATION
Bronx Educational Opportunity Center, Bronx, NY February 2023 Security Guard Certificate of Completion
First Step Program, New York, NY March 2022 - April 2022 Career Enhancement and Computer Training
Center for Urban Community Services, New York, NY April 2022 Non-Coercive Approaches to Conflict Management
Alliance LES Harm Reduction Center, New York, NY March 2022 Certified Opioid Overdose Responder
Bronx Educational Opportunity Center, Bronx, NY June 2005 General Educational Development
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