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Administrative Assistant Customer Service

Location:
Accra, Greater Accra, Ghana
Posted:
December 09, 2023

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Resume:

VA

PROFESSIONAL

SUMMARY

SKILLS

WORK

HISTORY

VICTORIA

AMARTEIFIO

ad1t47@r.postjobfree.com

I

+233*********

Accra,

Ghana

Date

of

birth:

**/**/****

I

Nationality:

Ghanaian

Highly organized

and

detailed-oriented secretary with 12 years

of

experience seeking a

challenging position in a professional environment.Committed to

providing exceptional

administrative support

and

ensuring efficient office operation.

Time management

Strong

work

ethics

A good team player

Proficient in the use

of

MS-

Office

Excellent communication skills tools.i.e, excel, word, and power point

Proficient experience

in

administrative

Strong interpersonal skills

duties

Event Planning

Multi-tasking

Mail Management

Ability to

work

under pressure

Taking vital signs

Using The Computer and managing

Patients care

files

Travel

Assistant

I

Maximum Impact - Accra,

Ghana

03/2023 - 03/2023

• Ensure that visitors and travelers are made comfortable at

hotels,motels and resorts.

• Ensure stimulating exotic experiences to travelers and towists

on

their trips.

• Prepare and provide travel itinerary to visitors and travelers.

• Secure reservations for transportation and

lodging

.

• Ensure

any

special dietary

or

medical needs are met.

Administrative Assistant

I

National Disaster Management

Organization - Accra,

Ghana

• Typing

of

disaster case reports

• Filing

of

disaster case reports

Dataentry

• Writing

of

disaster case reports

• Writing

of

minutes at meeting

• Sending and receiving mail

for

the office

• Making

and

receiving calls for the office

• Creating hazard/disaster awareness.

• Responding to disaster emergency calls

03/2011 - 12/2022

• Community Sensitization

on

prevention and management

of

disasters.

Verification Officer

I

The

Electoral Commission

Of

Ghana -

Accra

,

Ghana

08/2014 - 09/2014

• Ensure ballot papers bear official mark and issued correctly to

eligible electors.

• Maintain

order

in the polling station.

• Manage the attendance

of

those

entitled to

be

present in polling station.

• Complete the necessary paperwork

at

close

of

poll.

• Participate in the arrangement

of

the polling station.

Checks voters' infonnation

(names,

photographs, voter number, etc.) against the

register

Places a tick next

to

the name

on

the Register, and issues the first ballot paper.

• Ensuring, in addition, that the voter's fingers are clear of

ink.

Respectively issue ballot papers

to

voters.

• Ensured that voters who

have

finished voting have their thumb, or any other

finger,marked with indelible

ink.

Assisted in vote counts

of

votes.

EDUCATION

LANGUAGES

HOBBIES

REFERENCES

CERTIFICATIO

NS

Health Assistant I La General Hospital - Accra, Ghana 01/2010 - 12/2011

■ Wash and dress patients

■ serve meals and help to reed patients

■ Make beds

■ Monitor patients' conditions by taking temperatures, pulse, respirations and weight

■ Restock consulting rooms

■ Participated in health promotion and health education

■ Helped address client complaints through timely corrective actions and appropriate referrals

University College of Management Studies, Accra, Ghana Bachelor of Science: Human Resource Management

Rekk: makeup artistry, Accra, Ghana

Basic professional certificate : Make up artistry

IPMC, Accra, Ghana

Diploma of Higher Education: Software Engineering

Obrachire Senior Secretary Technical (OSTECH), Swedru, Ghana Certificate of Higher Education: Arts

En1Ush: Cl Akan:

Advanced

• Writing

• Adaptability

■ Office administration and management

■ Relationship building

■ Accuracy and information process

■ Cousiness communication

• EMMANUEL ADU-BOAHEN

(NADMO)Municipal Director

Phone Number: +233*****-***

• Emmanuel Amarteifio Amarteifio

(NADMO )Municipal Director

Phone Number: +233*********

■ Shine Yao Zidah

Advanced

University College of Management Studies

Phone Number: +233*********

• 2017- Best Discipline Student

• 2017 - Miss catwalk

■ 2006 - 2nd placement in 4x400m girls division

11/2021

03/2017

10/2009

06/2009

Cl



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