ROBIN LOUIS

305-***-****

●ad1t3p@r.postjobfree.com

linkedin.com/in/robin-l-0a08062

EXPERTISE AND QUALIFICATIONS

●Over 15 years of MS Outlook, Word, Access, PowerPoint, Excel, and Google Suite applications experience

●Ensuring that recruitment and selection procedures and practice meet operational needs, legislative and good practice requirements. Maintaining the internal candidate database (e.g. updating contact information, candidates’ geographical locations, and availability for new work).

●Working with managers to develop the recruitment process, including interview guidelines and a standard questionnaire to establish whether the non-negotiable skills and experience have been demonstrated by the applicant. Communicating with the team to determine the effectiveness of recruitment plans.

●Developing and implementing recruitment strategies, tactics, funnels, and procedures. Monitoring and reporting on workforce and succession planning. Identifying training needs for teams and individuals.

●Overseeing and managing a performance appraisal system that drives high performance. Assessing training needs to apply and monitoring training programs.

●Building networks to find qualified candidates. Reviewing applicants to evaluate their qualifications.

●Ensuring that all job descriptions are in place and remain current and accurate. Ensuring implementation of HR initiatives within business groups and providing proactive support and advice.

●HR Functions: writing offer letters, WOTC (work opportunity tax credits), background checks, (employment verification, drug testing) adverse action, E-Verify/ I-9, new hire orientation, benefits, time-keeping payroll, employee relations Investigations, performance reviews, conflict resolution, exit Interviews

WORK EXPERIENCE

PEOPLE SCOUT R.P.O. (Remote, Contract, FLEX) Miami, FL

Talent Acquisition Consultant Apr. 2015 – Sept 2023

Clients: Bridgestone TiresPlus, Pep Boys, Ryder, BOEING

Hospital Clients: Miami Jewish Hospital, Jackson Memorial Hospital, HCA Healthcare

●Source, screen, interview and extend offers.

●Corporate and college campus recruitment, DEI initiatives, e and social media expert.

●New employee orientation administrative process. (I.e. background checks and drug testing)

SIMPLISAFE HOME SECURITY Miami, FL and Boston, MA April 2022 - Dec 2022

Global Talent Acquisition Advisor (contract)

●Created a recruitment strategy for entry to senior level executive corporate positions.

●Identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, specifically using SEO (search engine optimization and SEM (search engine marketing)

●Leading, inspiring, and developing the members of the recruiting team to ensure a collaborative and high-performing team. Managing a team of (8) recruiters

●High volume staffing, recruitment coordination, new hire onboarding, and ATS management

●Introducing DEI (diversity, equity, inclusion) initiatives

●Assessed training and development needs for Talent Acquisition teams through surveys, interviews, role playing, focus groups, and communication with managers, instructors, and previous candidates.

HUBSPOT Miami, FL and Cambridge, MA Oct 2021- April 2022

GTM Recruiter

●Created a recruitment strategy for entry to senior level executive corporate positions, using SEO (search engine optimization and SEM (search engine marketing)

●Assesses training and development needs for Talent Acquisition teams through surveys, interviews, role playing, focus groups, and communication with managers, instructors, and previous candidates.

●Serve as a key thought partner to the Head of Human Resources in strategic and operational decisions across the HR function. Be a role model, mentor, and collaborator for all members of the HR team.

●Leading, inspiring, and developing the members of the recruiting team to ensure a collaborative and high-performing team.

●Establishing innovative and best practice processes for assessing talent, including screening criteria, interview formats, and analytical and technical tests and assignments.

●Created recruiting SOPS for sourcing, candidate experience, recruitment tools, interviewing/rankings, new hire orientation and the administrative onboarding process

●Developing communication norms and approaches that lead to a positive experience for all candidates throughout the recruiting lifecycle.

●Schedule/ conduct candidate interviews, gather feedback and manage the administrative new hire process

●Coached and advised business leaders with job market trends and interviewing techniques

ADIDAS Miami, FL and Portland, OR May 2021- Sept 2021

Global Talent Acquisition Advisor (LTD 90-day contract)

●Sourcing, interviewing and hiring quality talent of corporate positions (nationwide and headquarters)

●Develop and implement a robust training and development program, blending customized in-house content delivery and external expertise and perspectives. The training program should aim to enhance skills and knowledge, motivate and retain employees, strengthen collaboration and team dynamics, and contribute to the company’s culture of continuous learning and innovation.

●Introducing DEI (diversity, equity, inclusion) initiatives

●Scheduling interviews, gathering feedback and conducting the administrative new hire process

●Coached and advised business leaders with interviewing techniques

PRIMO WATER/ CRYSTAL SPRINGS Miami and Tampa, FL

Talent Acquisition Manager (contract) Jan 2021 – May 2021

●Developed a full cycle recruitment strategy for corporate and call center positions

●Created recruiting SOPS for sourcing, candidate experience, recruitment tools, interviewing/rankings, new hire orientation and the administrative onboarding process, using SEO (search engine optimization and SEM (search engine marketing)

●Designed a high-volume staffing strategy for hourly direct labor workforce and overall change management

●Managed a team of 3 recruiters and coordinators

●Introducing DEI (diversity, equity, inclusion) initiatives

●Partnering with the company’s leadership to develop, articulate, and promote an authentic and compelling employer brand.

●Coached and advised business leaders with job market analysis, wrote job descriptions, taught interviewing techniques and created weekly staffing forecast

HARVARD MAINTENANCE Miami, FL

Talent Acquisition Manager *pandemic impact Jan 2020 – 12/2020

●Developed a full cycle recruitment strategy for corporate positions (nationwide and headquarters)

●Created a high-volume staffing strategy for hourly direct labor workforce, using SEO (search engine optimization and SEM (search engine marketing)

●Provide day-to-day leadership, Managing a team of 16 recruiters and coordinators nationwide

●Coach and advise business leaders with interviewing and staffing forecasts

●Participate and organize staffing events, and community partnerships

●Create offer letters electronically in order to assist with the administrative onboarding process

●Prepare activity reports and projections on a weekly basis to executive leaders in C-suite of recruitment

AMAZON Miami, FL and Seattle, WA Dec 2016 – Jan 2020

Senior Staffing Manager Workforce Staffing Division, Southeast Region

●Coordinate with hiring managers to identify staffing needs for sortation, fulfillment, and delivery stations.

●Amazon Fresh (online grocery store), Amazon Fulfillment, Amazon sortation and Amazon deliveries

●High volume recruitment, interviewing and managing the new hire administrative onboarding process.

●Drive and manage full cycle recruitment process, created recruitment work flow, using SEO (search engine optimization and SEM (search engine marketing)

●Led a team of staffing and human resources assistants

●Audit applicant tracking systems, metrics and forecast projected labor order and upcoming staffing needs.

●Travel to each warehouse location (within region and nation-wide to conduct high volume staffing events.

●Conduct job market analysis, partner with community, create job descriptions and application evaluations.

●Define, track and analyze talent metrics and developed reporting methods

●Conduct research and investigation for: (employee relations, I9 compliance, safety regulations, worker’s compensation, site access control and security surveillance, time clock record keeping/auditing).

●Organize and participate in local, state and national college campus recruitment and social media expert.

●Conduct weekly new hire interview events with an average of 20 new candidates per session per hour.

●Complete the new hire paperwork, investigations and due diligence after the new hire events.

●Facilitate new hire training and internal employee transfer process. Travel to various Amazon sites to assist with hiring events and administrative process of multiple business lines.

●Submit daily and weekly reports to senior leadership, Site Leadership and Corporate regarding employee attendance/absenteeism, retention, site attrition and labor planning.

SECURITY INDUSTRY SPECIALISTS Culver City, CA and Miami, FL Dec 2015 – Nov 2016

Talent Acquisition Manager, Southeast Region

Clients: Miami Design District, Chanel, Gucci, Apple, and Prada

●High volume hiring for entry and mid-level security staffing needs for 18 retail stores.

●Led a team of 5 Recruiting Coordinators and assigned/ monitored the administrative hiring process.

●Source, screen, interview and extend offers to security and IT candidates for contract and direct hire roles.

●Detection of fraud, internal and external employee theft, client investigations, customer and employee surveillance via Intel audio and visual, incident reporting writing and investigations, compliance with local/state and federal agencies to resolve escalated issues.

●New employee orientation administrative process. (i.e. background checks, drug testing, employee referrals, employment verifications, I-9, W2, EEO, WOTC, benefits, time and attendance/timesheets.

●HR functions: Assist managers with performance reviews and disciplinary action, investigations, payroll issues

●Office management: Shipping/Receiving packages, customer service inquiries online and multi-line systems, answering phones, troubleshooting, scheduling interview appointments, office visit tours, conduct new hire orientation, complete employee and office audit compliance and licensing.

SEARS HOLDINGS CORPORATION Hoffman Estates, IL / Miami, FL

Talent Acquisition Manager Mar. 2013 –Mar. 2015

●Coordinate with hiring managers to identify staffing needs for 36 retail stores, auto centers and call centers. High volume sourcing, screening, interviewing and extending offers to entry and mid-level candidates for commission-based positions.

●Created recruiting SOPS for sourcing, candidate experience, recruitment tools, interviewing/rankings, new hire orientation and the administrative onboarding process

●Designated local, state and national college campus recruitment and social media expert.

FLORIDA BLUE CROSS BLUE SHIELD (Incepture Staffing) Jacksonville and Miami. FL Aug. 2011–Apr. 2013

Corporate Recruiter (Contract)

●Sourced for: CAN, LPN, RN, Nurse Practitioner, Case Managers, Behavioral Health Nurse, Nurse Care Managers, Staff RN, Travel Nurse, TeleDoc/ Customer Care Consultant, Retail Service/ Call Center Agents

●High volume Sourcing, screening, interviewing and hiring candidates for contract, contract-to-perm, direct hire. Led a team of 5 Recruiting Coordinators to assist with the administration of hiring call center agents for six different call center locations.

●Cultivate and maintain business relationships with clients to establish new business (outbound sales).

●Utilize internal and external Applicant Tracking Systems and job boards.

●Participate in community organizations/networking events for business opportunities and job seekers.

●Create a metrics and Write daily, weekly reports of recruiting activity and new hire logs.

SYX Corporation/TIGER DIRECT (NYSE: SYX), Miami, FL Oct. 2008 –Feb. 2011

Corporate Recruiter

●High volume recruitment of executive and management positions for the corporate HQ, 32 retail store for: entry-level retail, customer service/call center. B2B sales, business development outbound/inbound sales positions. Web developers, computer programmers, front end/ back end users, SAP, JAVA, Apple IOS, software engineers, help desk etc.

●Hired employees for fast paced call center with call volumes, call queues, AUX times and resolution for quality assurance. Leverage/negotiate the terms and conditions of online job sourcing outlets, print and college recruitment resources and conduct/attend monthly community Job Fair events.

●Extend formal offers and process HR documents (W-2, I-9, confidentiality agreements).

ESQUIRE DEPOSITION SERVICES Miami, FL Aug. 2005–Apr. 2007

Legal Recruiter

●Sourcing, screening, interviewing and hiring candidates for legal assignments via contract, contract-to-perm, direct hire. Staffing for legal clients seeking: legal secretaries, paralegals, associate attorneys, videographers, transcribers/stenographers.

●Cultivate and maintain business relationships with clients to establish new business (outbound sales).

●Utilize internal and external Applicant Tracking Systems and job boards.

EDUCATION:

Cleveland State University

ORGANIZATIONS:

Miami Chamber of Commerce

SHRM (Society of Human Resources Management)

SMA (Staffing Management Association)

White House Internship for U.S. Senator

Miami SuperBowl Planning Committee

Miami-Dade Board of Elections

Miami-Dade Grand Jury Foreperson

Women League of Voters

TECHNICAL SKILLS:

MS Office, Excel, ATS – Taleo, Kenexa/Brass Ring, Success Factors, WorkDay, Kronos, Greenhouse, Virtual Edge, Salesforce, PeopleSoft, ADP, I-Apps, iCims, Ultipro, ApplicantPRO, MicroJ, BrightMove, Avalon, HireVue, Beeline, Hire Right, First Advantage, Linked In, Bullhorn, Avature, GoodTimes, HireTual, Zoom Skype video, WebEx, ModernHire,

MicroSoft TEAMS, Google Hangout, Slack, Indeed, GitHub, Lever,

I-9,

E-Verify, WOTC

HIGHLIGHTS:

Leadership skills

Interpersonal Skills

Communications Skills Analytical skill

Critical Thinking

Team Player

Strategic Planning

Quality Customer Service

Workflow Management

Relationship Development

Professional Ethics

Conflict Resolution

Result-Oriented

IT Skills

Office Management

Training & Supervision

Contact this candidate