John D. Shay

Cell: ***/ ***-****

ad1t23@r.postjobfree.com

Profile:

Experienced facilities management professional with 15+ years experience creating and maintaining loyal client business and vendor relationships. Increased Revenue by planning, organizing and executing inhouse performed maintenance and managed work within scope thereby reducing overtime. Independent, solid work ethic and passionate about leading teams to exceed client’s expectations. Employment History:

Company / Location: ISS Facility Services, Inc.

Dates: August 2022- Present

Position Held: Operations Manager.

Responsibilities: Operations Manager in charge of Hard and soft services for a 330,000 sq ft IKEA store Located in Covina CA.

• Tasked with go live of new national maintenance and operations contract for Covina CA.

• Managed a crew of 23 hard and soft service employees in partnership with IKEA.

• Negotiated vendor contracts and services to ensure that all work is performed in accordance with contract requirements and budgetary constraints.

• Acted as client liaison between ISS and IKEA Site Facilities.

• Managed all capital projects from inception to completion.

• Created new PM program for all building equipment on site using Maximo cmms.

• Inspected and organized repairs and upgrades to HVAC systems, Lighting, escalators, travelators, elevators, compactors and bailers.

• Maintained a unique shopping cart and flat cart elevator and distribution machine.

• Maintained a full service cafeteria and bistro.

Company / Location: Facility services partners, Inc. Dates: April 2019 – Sept 2021

Position Held: Director of Facilities and Operations. Responsibilities: Director of facilities in charge of all Maintenance and operations, for Whittier College a 75 Acre campus with 47 buildings to include academic, administration, residence halls and an elementary school.

• Tasked with oversight of preventative and corrective maintenance, including tracking work order assignments and completions with the aid of a maintenance management system.

• Managed, identified, hired, developed and recognized technical staff.

• Provided and conducted daily, weekly and annual safety meetings and occasional public speaking opportunities.

• Developed an annual budget and subsequent forecasts for all facilities related costs such as TI and Capex expenditures.

• Coded and tracked all facilities operational invoices.

• Sought out and qualified vendors and contractors, ensuring company and client liability requirements were met and maintained.

• Managed all Capital projects from inception to completion.

• Inspected and organized repairs to fire life safety systems, Chilled water and HVACR systems, laboratory equipment, High voltage electrical and lighting, large volume swimming pool pumps, heaters and filtration systems.

• Managed all in-house maintenance and service contracts including Janitorial and grounds contracts and crews. 10 Direct reports and 30 indirect reports.

• Proficient with Microsoft Office suite (Word, Excel, Outlook) Company / Location: C&W Services / Greater Los Angeles area Dates: 2007- September 2017

Position Held: Area Manager

Responsibilities: Area manager in charge of all Maintenance, for Mercedes-Benz southern California Corporate facilities.

• Tasked with oversight of preventative and corrective Maintenance, keeping track of work order assignments and completions with the aid of a cmms.

• Drafted monthly maintenance and activity reports that were provided to the client.

• Managed, identified, hired, developed and recognized technical staff.

• Provided and conducted daily, weekly and annual safety meetings.

• Oversight of Budgets for maintenance and capital expenditures.

• Developed and planned for future budgets.

• Sought out and qualified vendors and contractors, ensuring company and client liability requirements were met and maintained.

• Managed Capital projects from inception to completion.

• Inspected and organized repairs to fire sprinkler and fire pump systems, building security systems, HVAC systems, paint and body shops, high volume tunnel car wash with reclaim and R.O. systems and in ground conveyor, compressed air systems, dock doors and levelers, fuel islands and storage tanks.

• Managed all in-house maintenance and service contracts including Janitorial contracts and crews.

• Tracked, recorded and reported all EPA and AQMD information to the client.

• Tracked all maintenance activities for ISO compliance.

• Traveled as needed for training, meetings and assignments Training

Safety & First Aid / CPR & Blood-borne pathogens / Lockout-Tagout / Electrostatic Discharge / Hazardous Materials & Chemicals / Asbestos operations and maintenance / OSHA 10 Hour / Forklift train the trainer / Risk Management Hazard Identification / General Industry fall protection / Global-Anti bribery & Corruption / Personal Protective Equipment / Active Shooter Preparedness / Hazard Communication / Fire prevention / Slips, Trips and Falls / Ergonomics / Defensive Driving / Electrical Safety for the Qualified worker / Behavior Based Safety Program for supervisors / Workplace Harassment prevention / Conflict of interest training / ISO 14001 Environmental Management/ Equity and inclusion. Education/Certifications:

Crown Lift Equipment Train the Trainer Course.

Belanger Tunnel Carwash Training Course.

Tri Community Adult Education, Microsoft Excel 1-2 Mainstream Engineering Corporation, R410A Certification. Dootson School of Trucking, Class A Commercial Driver’s License with Doubles, Triples and Tanker Endorsements.

Mantech Environmental Corporation, Asbestos Operations and maintenance Certification. Ferris State University, EPA section 609 CFC Certification for motor vehicles. Operating and Maintenance Engineers, EPA Section 608 Universal CFC Certification. East Coast Rotor and Wing, Private Pilot!s License. Pioneer Area Vocational Technical School, HVAC and Refrigeration Theory, Machine Shop, Welding and Fabrication.

References / Testimonials: Available upon request.

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