Account Manager Sales Engineer

Steven W. Stoll

**** ******* ***** • South Lyon, Michigan 48178

*******@*******.*** • 586-***-****

ACCOUNT MANAGER / SALES ENGINEER

Strategic Planning • Global Alliances • Sales Optimization Award-winning and goal-oriented sales/engineering professional with a track record of success in handling multi-million-dollar domestic and international accounts. Superior grasp of technical, mechanical, and electrical concepts and applications; able to analyze client needs and recommend sales solutions based on predefined objectives. Natural leader and mentor with strong motivational insight. Entrepreneurial minded with capacity to drive sales plans, projects, and programs from initial concept to culmination.

CORE COMPETENCIES

Outstanding Customer Support

Integrity

Rapport Building

Broad Technical Background

Program Management

Contract Negotiations

Extensive Experience

Account Retention Initiatives

High-impact Presentations

PROFESSIONAL EXPERIENCE

BRECO-FLEX – EATONTOWN, NJ 2019 TO PRESENT

Captured $0.5M in first-year new sales, with direct sales to industrial machine builders, medical devices, distributors and OEM’s; selling highly engineered power transmission plastic and metal products. Success achieved through customer education, improved support and brand visibility.

TITLE: Sales Engineer

Increased territory sales consistently around 10-15% annually.

Worked closely with internal technical and sales teams to improve quote, order and production systems

Greatly enhanced customer relations and technical support through local follow-up and training events.

Grew sales of sophisticated product lines by targeting markets: Medical devices, custom automation, robotic system integrators, packaging and glass manufacturing.

Established "preferred supplier" classification at major medical manufacture (hospital beds and accessories).

Managed industrial distributors through: Quarterly reviews, technical support, training and price negotiations. SNAP-ON NEXIQ – ROCHESTER HILLS, MI 2017 TO 2019

Captured $1.1M in new sales directly with OEM heavy truck manufacturers and distributors, selling diagnostic products for powertrains and trailers. Established global markets and distribution channels. Maximized sales by utilizing brand familiarity and reputation.

TITLE: OEM Account Manager / Sales Engineer

Expanded company’s sales in OEM manufacturing plants and aftermarket with a wide range of diagnostic tools and software.

Increased sales margins by establishing customer website retails sales platforms.

Executed solution-based sales methods to provide custom tools and service, unique to the customer’s needs.

Worked in a close-knit, team (Marketing, engineering, production-based environment to execute company’s goal and objectives.

Expanded sales distribution network and customer base into new markets: $300K. OILES AMERICA INC. — PLYMOUTH, MI. 2013 TO 2017

Captured $1.9M first year over existing $6.2M existing with automotive 1-2 tiers. Products consisted of a wide range of engineered molded components and plane-bearings utilizing compounds of PTFE materials. Created a solution based selling concept for products and applications, with annual global sales of $13M by 2017. TITLE: Account Manager / Sales Engineer

Built strong relations with automotive customers at tier 1-2 and automotive OEM’s levels.

Participated in team-based sales management team, which produced sales growth of 19% in the first year.

Recognized for greatly improving customer relations and by providing extra support throughout.

Help maintain and grow company image through positive tone in customer communications, prompt follow-ups and a proactive nature to doing business.

International travel for technical and sales support.

Played key role in APQP, PPAP and customer quality concerns COLUMBIA MARKING TOOLS, INC. — CHESTERFIELD, MI. 2010 TO 2013 Captured $2.5M in new sales over $7M base with capital-machine customers in automotive, defense, aerospace, medical devices and custom factory automation / machine builders. Products consisted of a wide range laser and impact marking systems, components and parts. Managed $9M global customer portfolio as one-stop resource for marking solutions. TITLE: Regional Sales Manager / Sales Engineer

Built, managed and maintained a solid network of independent sales representatives, covering a region of 15 States and Ontario, Canada. Updated monthly and annual sales goals and objectives, training and technical support with local sales reps, acting as their focal point of communication to the company. Effectively used a wide range of technology and devices to communicate, present and store information, especially in the field. Acted as program manager for larger projects, keeping team and customers updated on various aspects of high-dollar capital machine programs. Closely worked with internal engineering and manufacturing teams to meet key cost and timeline objectives. Actively participated on team to continuously improve company website, making it the most significant source for new business inquiries and orders for the company. Key Achievements:

Part of close-knit sales management team, that grew annual sales by 25% to $6M, two years in a row.

Recognized for lowest warranty and service issues on latest line of sophisticated equipment due to close customer communication and extra effort at launch time.

Recognized for significant sales increases in strategic target areas, based on focused approach and execution.

Help maintain and grow company image through positive tone in customer communications, prompt follow-ups and a proactive nature to doing business.

Played key role on company website development team resulting in being the largest source of new leads for the company.

Achieved significant medical market penetration by offering injection molding in-tool, serialized marking for critical products requiring traceability.

SFS INTEC, INC. — Medina, OH 2000 to 2010

Captured $23M in annual sales, starting with a base of $4.4M, in automotive, electronics, industrial, medical and aerospace markets with multi-technology metallic and plastic components, assemblies and kits; solution-driven enterprise with global manufacturing sites in 9 countries and worldwide sales revenue of approximately $1.6B. Title: Sales Engineer / Program Manager

Drove business-to-business sales revenue throughout targeted automotive, medical device, industrial and electronic market segments. Presented solutions based on comprehensive needs assessment and functionality objectives. Developed/managed sales goals, budgets, programs and action plans. Traveled domestically and internationally to present products to key decision- makers, negotiated agreements and closed sales. Acted as first line of feedback on inquiries; recommended viable solutions to solidify client loyalty and build long term alliances. Scheduled and managed meetings to monitor programs and account performance status. Served as program manager for new initiatives—orchestrated resources and milestones. Regularly provided to management various performance reports and presentations.

SFS INTEC, INC. - continued

Key Achievements:

Recognized for attaining the highest sales margins and most customer awards; grew business $4.4M to $23M.

Acquired and managed major automotive safety category products (seat belts, airbags, steering, braking, etc.) Collaborated with cross-functional teams to achieve multiple customer recognition awards for flawless

program launches, cost, quality, and delivery performance.

Established strong relations with tier suppliers and automotive OEM’s for material and application approvals.

Strengthened sales infrastructure by mentoring new team members to ensure a solid career jump-start.

Played key role on internal team in achieving medical injection molding certification in meeting ISO13485.

Achieved strategic goal of target business target in medical devices (electronic plastic housings) Education, Affiliations, & Proficiencies

Bachelor of Science, Mechanical Engineering: WAYNE STATE UNIVERSITY, Detroit MI.

Associates, Liberal Arts: OAKLAND COMMUNITY COLLEGE, Auburn Hills, MI.

Professional Associations: SAE • SME • SPE • FLUID POWER SOCIETY

Contact this candidate