Performance Profile:

**+ years’ experience working in fast pace moving environments that are constantly changing. Seeking to change career from years of operating as an entrepreneur and being self-employed. Able to work any shift, including nights, and some weekends. No task too small. Enjoy creating life memorable experiences to my clients and customers where my experience is derived from sales, event planning, event production, customer service, and hospitality management. Organized, with the ability to multitask and respond effectively to problems at the spur of the moment. I am very adaptive to work environments and trainable to different operating systems.

Work History & Experience:

1996 to Present. Real Estate Agent Hockley, Texas

Self-Employed / Contractor 17411 Roberts, Rd. 77447

Closed 75+ successful transactions with $5+ million in volume as the buyer and seller sole representative.

Accompanied buyers to investment retail and commercial property viewings while providing comparative

analysis research.

Led and taught teams of 7 to generate potential leads for listing based on market demand and established repeat business.

Advised clients on market conditions, prices, mortgages, interest and tax rates suitable for their needs.

Facilitated paperwork such as closing statements, deeds, contracts, purchase agreements, and leases.

Developed a network of 30+ mortgage lenders, contractors, attorneys, and private home builders for referring clients.

2010 to 2022. CEO – Hacienda Las Flores Hockley, Texas

Self-Employed / Owner 17411 Roberts, Rd. 77447

Owner and Chief Executive Officer of a 27-acre property with a 5,000+ sqft multi event venue hacienda.

Created an annual average gross sales revenue of $925,000 per year.

Planned over 1,000+ successful events with budgets ranging from $5,000 to $100,000.

Prepared quotes and negotiated business submissions boosting renewal business by 20%.

Implemented an effective sales engagement through client customization of services.

Maintained 60+ long sale cycles accounts.

Implemented policies and strategic plans to maintain a 10 to 20 % web traffic growth every consecutive year.

Directed the distribution of end user reference and marketing materials for prospecting clients.

Expanded services to include follow up undertakings such as rental returns and thank you messages improving rating reviews.

Organized bi-annual expo and convention marketing for prospects and brand equity engagement.

Hired, trained, and supervised cross functional front and back of the house staff of 60.

Directly responsible for maintaining strong relationships with domestic and international vendors.

Conducted the assurance of all legal and regulatory documents filed and monitored to comply laws and regulations with 100% adherence.

Oversaw financial operations and budgetary processes maintaining budget 90% of the time.

Supervised all operations and finances, including sales, budgets, accounting, P&L, forecasting, compliance, safety, services, and marketing.

Orchestrated equipment rental and contracted staff while developing strong relationships with 20+ event related companies.

Lead land and building acquisitions, leasing, and site locations for the purposes of venue expansion.

Tracked key demographics and economic changes through Comparative Market Analysis.

Developed relationships with external sources, appraisers, brokers, and real estate research organizations to increase portfolio contacts.

Communicated with suppliers, building material wholesalers, and private vendors ensuring discounted prices for outside services and product purchases.

Supervised planning and development of new construction related to real estate and venue expansion.

1990 to 2007. Owner – Cash Motors Automotive Houston, Texas

Self-Employed / Owner Multiple Locations

Supervised all operations and finances, including sales, budgets, accounting, P&L, forecasting, compliance, safety, services, and marketing.

Over saw daily operations of $5 million automobile dealerships, including hiring, training, and termination, expense control, check signing, sales, services, and financial approval of all sales.

Sold over 1000 cars per year both wholesale and retail for over 10 years.

Produced revenue increases each year through improved services, sales training, and business plan.

Instituted a customer financing program formulating strategies, polices, and procedures for both inventory acquisitions and retail sales.

Oversaw credit collections and vehicle repossessions.

Hilda Flores

Sales/Marketing/Operations/Planning

Professional Skills

Fluently Bilingual: Spanish

Account Management Analytical Research Business Development

Communications Compliance Customer Service

End User Computing Information Systems Operations Coordinator

Presentation Problem Solving Training Development

Collaboration Tools: Zoom, Skype, Google Chat, Dropbox, TeamViewer, Whatsapp Web, Telegram, SharePoint.

Documents Software: Microsoft Office (Word, Power Point, Excel, Access, Note, Outlook), Google Suite, Adobe Suite (Acrobat, Photoshop, Illustrator, Premier Pro)

Additional: Client Central, Matrix Portal, Aloha, Oracle, Thinkorswim, Active Trader Pro

Software Knowledge

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