Professional Summary

Socorro Delgado

Phone: 917-***-**** ad1sww@r.postjobfree.com LinkedIn

An experienced and self-motivated bilingual individual with over 30 years of experience in the customer service industry. Seeking to leverage strong customer service skills, leadership experience, and medical translation expertise to provide exceptional service and communication for clients and customers.

Skills Education

Fluent in English and Spanish The Medical Interpreting and Translating Institute Online

Strong Customer Service Skills with

interpersonal and communication

skills.

Leadership qualities with a track

record of solving problems

efficiently.

o Advanced Interpreter Certificate Course

o Intermediate Certificate Course

o Medical Terminology Certificate Course

o Medical Interpreter Certificate Course

Excellent time management skills,

excels under pressure and strong

people skills.

MiTio Translator School

o Medical Translator Certificate of 160 Hours

Experience

Geneva Worldwide Translators June 2022 –

Medical Translator

Accurately translated critical medical documents, reports, and patient records, ensuring precise and confidential communication between health professionals and patients.

Provided consecutive and simultaneous interpretation services during medical appointments and consultations, facilitating clear and effective communication in multilingual healthcare settings.

Maintained up-to-date knowledge of medical terminology and procedures in both English and Spanish, ensuring accuracy in translations and interpretations.

Collaborated closely with healthcare providers and clients to meet translation requirements, address inquiries and deliver high-quality language services, contributing to improved patient care and outcomes. Medical Interpreting & Translating Institute Online June 2022 – Medical Translator

Proficiently translated a wide range of medical documents, maintaining accuracy and confidentiality

Demonstrated fluency in English and Spanish, with a strong command of medical terminology and specialized vocabulary, ensuring precise communication between healthcare professionals and non-native speakers.

Ensured quality and consistency of translated documents through proofreading, adhering to established translation standards and guidelines.

Collaborated with healthcare professionals and fellow translators to facilitate seamless communication to provide appropriate and effective healthcare communication. Marriot Marquis March 1995 – March 2020

Administrative Assistant/At Your Service Agent

Created a warm and welcoming atmosphere for guests.

Skillfully handled a high volume of incoming calls, emails and bookings in a fast-paced hotel environment.

Acted as a primary point of contact for client requests, changes, and event problem resolution, ensuring the seamless execution of events.

Provided top-tier customer service as the first point of contact for guests to address any inquiries.

Streamlined operations by managing a monthly event-based schedule and providing comprehensive support to a team of six managers and one director, which involved payroll assistance and inventory control.

Maintained in-depth knowledge of the requirements of various events, contributing to the overall integrity of each event. Marriot Marquis January 1989 – March 1995

Housekeeping

Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing in guest rooms, suites and public areas.

Inspect and maintain guest rooms to meet hotel cleanliness and presentation standards.

Address guest requests and complaints professionally and with patience.

Maintain and replenish supplies in guest rooms and public areas, report shortages as necessary.

Adhere to health and safety guidelines, including proper handling of cleaning chemicals and equipment.

Contact this candidate