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Criminal Justice Call Center

Location:
Brooklyn, NY
Posted:
December 08, 2023

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Resume:

ARZUV Durdygulyyeva

*** **** ****** *** ***, Brooklyn, NY 11209

Phone: 646-***-****

Email: ad1swl@r.postjobfree.com

Professional Qualifications

• Through knowledge of American Criminal Justice, Law enforcement and Ethical issues

• Through knowledge of Child Welfare and Child Abuse issues

• Knowledge of Juvenile laws and legal procedures

• Knowledge of the diversity of criminal justice system

• Knowledge of criminal psychology

• Proficient in Criminal Justice terminology

February 2022- Present

Medical Secretary at NYU Langone Brooklyn Endoscopy and Ambulatory Surgery Center.

•Flawlessly coordinated the check-in/out process and call center workflow for up to 200 patients daily.

•Effectively solved billing issues and explained patients’ payment responsibilities.

•Obtained prior authorizations for various tests.

•Provided seamless administrative assistance to physicians, while ensuring compliance with HIPAA standards.

•Efficiently organized follow-up appointments, procedures, and Telehealth visits scheduling process.

•Analyzed, synthesized, and summarized clinical data.

Professional Experience

Omni Rehab Center March 2021- Feb 2022

Clinic Coordinator

• Managing and supporting case loads for therapists

• Coordinating daily scheduling for clients

• Coordinating daily scheduling for therapists

• Coordinating and managing clients inquiries

• Managing and solving issues with Insurance companies

• Managing clients documentations to comply with legal requirements

Akita Marketing Corp. Sept 2019- Feb 2021

Senior Account Manager

• Managing and implementing website developments as required by clients

• Developing marketing strategies for clients per their needs

• Introducing marketing solutions to new clients

Tremont Social Garden Oct 2017-Aug 2019

Administrative Assistant

• Intake of new clients

• Assisted in new clients inquiries

• Coordinated phone traffic and appointment schedule

Golding & Associates Law firm Jan 2015- Dec 2016 Litigation Intern

• Reviewed client's cases and filed motions in court

• Coordinated communications with non- English speaking clients and lawyers

• Managed appointment schedule

• Managed clients documentations and prepare them for court

• Picked up, sorted, and distributed inter-office mail

Education

ASA College New York, NY

Associates in Applied Science in Criminal Justice

Arkansas Tech University Russellville, AR

Extensive Studying of International Relationship

Skills

• Excellent communication skills in multiple languages

• Team player and works well under pressure

• MS Office Suite; MS Word, Excel, and PowerPoint

• English, Russian, Turkish, and Turkmen



Contact this candidate