Program Manager Quality Assurance

Paul H. Corcoran

***** ******* **

Washington Township,

Oh 45458

***********@***.***

937-***-**** Cell

Program Manager

Professional, detail-oriented and versatile professional with more than 30 years of information systems experience working in a Program Management Office environment at Wright Patterson AFB. Strong background in software acquisition, support in development and sustainment of logistical /decision making systems as well as financial management systems in both classified and unclassified environments. Accustomed to producing in fast-paced environments when required. Focus on requirements development/management, testing, quality assurance, risk management, cost, schedule and overall performance while utilizing an experience cross-functional team of SMEs. Versed in the production of life cycle documentation, contract deliverable reports and executive briefings and cybersecurity using the eMASS tool with applicable NIST controls per software release.

Honors Graduate of University of Phoenix on-line, active secret clearance, PMP and CSM certified.

PROFESSIONAL EXPERIENCE

Segue Technologies June 2018 to Aug 2023

Program Manager

Manage both Sustainment and Enhancement Activities for Automated Funds Management (AFM) system.

Additional Responsibilities:

Provide on-going support to annual AFM audit by Ernst &Young

Managing major Pilot program for Air Force called Identification Credentialing Access and Management System (ICAMS)- automating the current manual 2875 process

Manage upcoming effort to migrate to Amazon AWS cloud environment

Ensure team is fully staffed including sub contactors where applicable

Serve as the on-site security manager

Assist in pre-award documentation whenever requested

Manage all software releases following the Software Development Lifecycle Methodology (SDLC)

Ensure all cybersecurity requirements met per software release.

Maintain Contract costs, performance and scheduling requirements

Maintain customer expectations to ensure customer satisfaction

Manage all monthly invoicing, ODC purchases and Contract Deliverable Data Requirements List(CDRLS)

Credence Management Solutions Oct 2017 to May 2018

Senior Business Analyst- Plans and Programs- XP PMO

Logistical Analysis of Air Force program integrations where possible to provide better Product Life Cycle Management for requirements and optimize new processes and implementation of the processes across Air Force Air Logistics Centers.

Additional Responsibilities:

Support multiple efforts for Air Force to help analyze/evaluate Log IT systems to determine which are best fit for consolidation or rehosting to the cloud environment to help eliminate redundancy, reducing sustainment costs and improving cybersecurity.

Provided support for a new effort dealing with Enterprise Architecture to enable Information Technology (IT) Portfolio Management

Certificate of PLM Leadership received 27 Oct 2017

Provide support to Product Lifecycle Management (PLM) efforts being developed for the USAF.

Serco Dec 2016 to Oct 2017

Project Lead

Project Lead supporting DEAMS PMO CM area to help track all software change requests and provided required evidence to help close Notice of Finding and Recommendations ( NFRs)

Additional Responsibilities:

Participate in all software engineering reviews

Perform identification of DEAMS development, test, prod, and COOP environments to support quality assurance / compliance efforts

Ensure all configuration changes are completely documented

Recommend all areas for any possible process improvement

STI Technologies August 2014-Dec 2016

Project Lead

Provide Subject Matter Expertise on functional and technical aspects of multiple developmental and on-going tasks. Manage all projects and overall operations for programs totaling over $18 million during my tenure. Supervise highly skilled personnel, oversee contract deliverables and prepare proposals. Brief senior management on multiple program statuses. Organize, direct and coordinate operational and technical activities. Evaluate issues and proposed solutions. Do annual performance reviews.

Provide Quality Assurance for all projects, both development and on-going.

Determine technical feasibility, implementation logistics and functional adequacy of all projects.

Continuously review and analyze project budgets, performance and tracking processes.

Perform duties of Test Manager for PMO

Perform duties of Configuration Manager as required

Main POC for all Portfolio Management Tools/ Systems

PM role in eMASS

PM role in EITDR

PMO liaison for Information Support Packages (ISP) for all WSMIS systems

Main office POC for System Engineering Policies (SEP) and procedures

Main POC for Defense Information Systems Agency (DISA)- monthly charges review/validation, System Level Agreements, Continuity of Operations and Information Assurance activities

Excel at volunteering for extra duties to help Program Management Office always be successful

SERCO Jan 2007 – July 2014

Project Lead

Manage all projects and overall operations for programs totaling over $18 million during my tenure. Supervise highly skilled personnel, oversee contract deliverables and prepare proposals. Brief senior management and government officials on program status. Organize, direct and coordinate operational and technical activities. Evaluate issues and proposed solutions. Do annual performance reviews.

Perform additional duties of the Principle Functional Analyst due to limited staffing.

Determine technical feasibility, implementation logistics and functional adequacy of all projects.

Continuously review and analyze project budgets, performance and tracking processes.

Perform duties of Test Manager for PMO

Perform duties of Configuration Manager as required

On-site Program Security Manager

Main POC for Portfolio Management Tools

Main office POC for System Engineering Policies (SEP) and procedures

Main POC for DISA- monthly charges review/validation, SLA’s, COOP activities and Information Assurance STIG activities

Excel at volunteering for extra duties to help PMO always be successful

SERCO

Principal Functional Analyst

Dec 2002 – Dec 2006

Performed functional analyses to ensure alignment with user requirements and avoidance/elimination of redundancies. Verified functional designs and validated program adequacy. Developed and implemented test plans and projects for organic software projects.

Analyzed and critiqued software test reports and other contractual documentation.

Ensured adherence to high standards in testing and documentation.

Monitored project system metrics to locate anomalies and initiated corrective action.

SERCO

Senior Systems Analyst

June 2001 – Dec 2002

Provided customer acceptance testing and evaluation support for various divisions within the corporation. Reviewed new technical proposals to ensure proper composition and utilization of identifiable and testable elements. Validated testing requirements through the use of a requirements traceability matrix.

Supported joint application and technical interchange meetings.

Participated in review boards and technical working groups.

Authored customer acceptance software test plans, software test descriptions and test reports; documented test results, test cases and peer reviews.

Tracked software issue reports and wrote customer acceptance tests.

Dynamics Research Corporation Nov 1994 – Oct 2000

Project Manager

Directed daily operations of several projects as a representative for major defense contractor. Supported users on a global scale. Supervised 15 DRC personnel and two staff members from subcontractors. Implemented risk assessment/migration techniques and strategies. Evaluated projects and reported status to senior level representatives. Ensured configuration control. Managed production software and data.

Played an instrumental role in the demonstration of Weapons Systems Management Information System capabilities to Austrian Ministry of Defense representatives.

Served as Team Leader for major software conversion projects which included critical Y2K and language upgrades.

Dynamics Research Corporation

Senior System Analyst

July 1989 – Oct 1994

Oversaw classified and unclassified projects; provided programming, operations and analytical support.

Served as Team Leader for a critical armed services operation.

Re-hosted a legacy Cyber computer application to Honeywell classified environment.

EDUCATION

Bachelor of Science in Management (Honors Graduate)

University of Phoenix ~ Online

Associate of Science in Computer Information Systems

Merrimack College ~ Andover, MA

Additional Professional Training

Information Assurance Awareness

Acquisition, Program/Project Baselines and Expectation Management Agreements

Project Management ~ Project Management Institute

Earned Value Management and Acquisition

PMP and CSM Certified

Skills and Technical Capabilities

Requirements management

Cost/Schedule

Risk/Issues management

Process Improvement

Project/Program Management

Testing

Operations

Conflict Resolution

Serena/Service Now/JIRA

Decision Making

CM/QA

Detail Oriented

Microsoft Office Suite

Leadership

Scrum methodologies

AWARDS

Air Force Letter of Commendation (Cyber Computer Rehost project)

Air Force Certificate of Appreciation (Support of Air Force systems users worldwide)

DRC Certificate of Appreciation (Support of systems worldwide operations center)

Award from the WSMIS Program Office (Conducting Customer Acceptance Tests on simultaneous releases, and installing both into production ahead of schedule)

** Secret Security Clearance active through 2023**

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