Dedric D. Norris

**** ***** **** **** *********, Tennessee 37218

Home Phone: 615-***-**** Cell: 615-***-**** E-mail: ad1sva@r.postjobfree.com

Professional Experience:

Second Harvest Food Bank of Middle Tennessee March 2022-Present

People Experience Partner

Establish partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives and strategies of the organization.

Guide and coach supervisors on employee relations issues, disciplinary actions, policy interpretation and application, talent management and development, organizational development, and talent acquisition.

Perform acquisition for assigned groups, makes referrals to hiring managers and ensures timely efficient turnarounds.

Grow and cultivate networks to identify, source and ensure a robust, qualified, and diversified candidate pipeline.

Leverage all available sources and opportunities to identify and recruit “best in class” talent through digital and social engagement, network referrals, recruitment campaigns, job fairs, etc.

Facilitate an enjoyable, informative, and comprehensive candidate experience, including selection, interviews, reference feedback and evaluations, offers, background checks and candidate on-boarding.

Create and maintain clear and accurate documentation and reports while ensuring the information is processed appropriately and efficiently for all payroll actions, benefits administration and HRIS administration.

Manage and resolve complex employee relations issues and conduct effective, thorough, and objective investigations.

Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

United Parcel Service Oct 2020-March 2022

GEO Services HR Onboarding Specialist

Worked with HR and business management to assist in the implementation of local recognition programs and other corporate engagement programs designed to reduce turnover, positively impact employee retention, and reinforce UPS corporate values.

Participated and consults on Discipline Management concerns including determining decision on incidents, supporting with evidence and data gathering, and answering manager inquiries.

Assisted, as needed, with local Talent Acquisition recruiting events (local colleges, universities, local community groups) as well as TA related to peak hiring (as needed).

Assisted with the day-of logistics for onsite learning including material production and facility preparation.

Assisted Operations with onboarding/offboarding activities as required (e.g., collecting and verifying employee documentation, facilitating day one employee experience programing, etc.)

Provided feedback and input for improvement of HR service delivery and programs as part of requests by the Shared Service Center Process/Service Management Team and COE, as requested.

Provided support for Mobility (mostly domestic, sometimes cross-border) and Special Assignments including selection and assessment of candidates, relocation services, and management of end of assignment tasks.

Consulted business leaders and employees with regards to exit interviews, performance/calibration related conversations, rewards recognition, if requested by Business Manager/Supervisor.

Communicated enterprise-wide policy decisions including posting of physical notices at UPS locations.

United Parcel Service July 2017-Oct 2020

Human Resources Specialist

Administered and communicated HR policies in the following areas: recruitment, employee relations, safety, reporting and record keeping

Conducted telephone screens, interviews, give tours, request background checks, provide benefit information.

Recruited qualified staff and hire staff within the company,

Organizational departmental planning.

Wings Adult Services April 2015-July 2017

Owner-Chief Operations Officer

Responsible for overall day to day operations of the organization.

Recruited, hired and on boarded clinical staff: LPNs, Certified Nurse Assistants, and Care Givers.

Conducted interview sessions and work on different recruitment strategies to attract qualified staff.

Utilized different social media websites to recruit candidates.

Provided effective and inspiring leadership, as well as stewardship, of all programs and services. Implemented and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement.

Promoted regular and ongoing opportunities for all staff to give feedback on program operations.

Partnered with the CEO to represent the organization with external constituency groups, including community, governmental, and private organizations.

Ensured that all program activities operate consistently and ethically within the mission and values Wings Adult Services.

Fisk University November 2011-April 2015

Director of Corporate and Foundation Relations

Steward and support a portfolio of 150-200 donors.

Responsible for designing, implementing and managing a comprehensive proactive development plan to focus on expanding and enhancing corporate and foundation relations.

Responsible for creation of THE FISK FUND, which includes a national volunteer steering committee, class agent program, Business Partnership with Fisk, Religious Leaders for Fisk and Friends of Fisk.

Directed and coordinated activities related to obtaining corporate and foundation monetary support. Identify emerging business leadership and industry trends with special emphasis on developing high value-exchange corporate alliances.

Increase overall contributions (Resulted in by 44 % increase year over year and 50 % over previous three-year average).

Identified and engaged alumni (Resulted in the implementation of improved cultivation and stewardship practices resulting in a 82% increase over the previous three years in new donors and a 37% increase in recovered donors).

Developed and coordinated matrix of communication and solicitation strategies involving email, social media, direct mail, telephone, personal visitation and volunteer engagement, all focused on shaping a sustainable tradition of support.

Dollar General Corporation February 2007– July 2011

HR Benefits Leave Coordinator

Acted as a liaison between employee and healthcare provider.

Accountable for the decision-making process for determining eligibility under federal, state laws and client policy.

Administers all Leave of absence programs.

Reviewed medical certifications.

Responded to unemployment claims.

Monitored and audited the unemployment insurance statement of charges.

Conducted any necessary interactive process discussions.

Addressed employee relations issues including conflict resolution and workplace investigation, and provides guidance and documentation related to disciplinary actions and terminations.

Education:

Bachelor of Science in Business Management, University of Phoenix-Nashville, TN

References: Available upon request

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