Joseph B Robertson

**** ******** *****

Midlothian, TX 76065

Cell: 214-***-****

Home: 214-***-****

ad1sua@r.postjobfree.com

WORK EXPERIENCE:

Brinks Incorporated (04/2023-present)

Dallas, TX United Stated

Hours per week: 40 hrs. Full Time

Transported high-value goods to banks and businesses with a significant level of responsibility, as messengers worked in a performance-oriented environment and took ownership of vital work that protected cash liabilities and helped companies to run. Deliver or pick up valuables at customer locations, prepare internal and external shipping documents, and always maintain the armored vehicle's safety, security, and control. Also, dispatch personnel ensure successful transactions and remain alert and always prepared, protecting the crew or premises against attack and watching for accidents that could result in a loss. Logs shipments, receipts, and storage of stock and reconcile customer deposits and receipts of all valuables handled during daily business. Maintains accurate inventory and performs spot checks to determine balance with stock records. Also, I supported the proper storage of items after processing. As a CDL A Driver, was responsible for safely driving and controlling Brink's vehicles to and from various customer sites and guarding the Cash Transport Guard at pick-up & delivery locations.

TransCasa (03/2021 – 04/2023) – Truck Driver

Dallas, TX United States

Hours per week: 40 hrs. Full-time

Duties: Transporting goods and materials with CDL A license-class A. Knowledgeable on how to properly load, unloads, tows cargo and DOT regulations. Perform daily inspection of vehicle and driver's maintenance in accordance with established rules and regulations. Prepare internal and external shipping documents for cargo loads. Transported material from warehouse to the warehouse travelling 2100-2500 miles per week with CDL Class A. Deliver articles and materials, freight from service center to center on public roads, for long and short hauls; load and unload materials; assures vehicle is not loaded beyond the rated capacity by checking cargo papers and by visual observation; complete trip tickets and preventive maintenance service records. Knowledge of how to properly load, unload, tows cargo and DOT regulations. Able to log shipments, receipts, and storage of stock. Able to operate forklift and cherry picker. Perform daily inspection of vehicle and driver's maintenance in accordance with established rules and regulations. Currently licensed with CDL A with passenger and hazard endorsement. Performed as the lead driver and able to receive relays and/or answers incoming and outgoing telephone and electronic messages. Able to answer questions such as those dealing with our company delivery/cargo services and availability of time for shipping and transporting the customer cargo.

Medical Support Assistance Dallas VA (09/2019 – 09/2020)

Pay Grade/Series: GS – 5 / 0679

Hours per week: 18-24 Part-time

Duties: Maintains and monitors patient appointment schedules for the assigned clinic. Provide front-line assistance to customers with questions and concerns in person or telephonically to determine the nature of a visit or telephone call. Able to schedule appointments, interpret and verify provider orders per VHA national scheduling guidelines. Responsible for checking patients in and out of the provider's clinic by verifying, updating, and confirming current demographic and insurance information. Able to use the Veterans Health Information and Technology Architecture (Vista), Kiosks, Vet link and Veteran Scheduling Enhancement (VRE) software packages to ensure the patients are checked in electronically for their appointments. Able to confirm with patients the pre-registration is completed and accurately done, so date and time stamp reflects the date of each visit correctly. Able to communicate delays in scheduled appointments to the appropriate staff and patients. Able to schedule, cancel, and reschedule the appointments and/or consults, enter no-show information and monitor the electronic waitlist per guidelines. Able to facilitate and assist with patient travel activities. Records messages from incoming phone calls or visits and obtains identifying information and determines the reason. Able to relay messages to the appropriate staff member and refers the urgent messages and patient's results for immediate action. Able to monitor both inpatient and outpatient appointments and ensure encounter forms are administratively completed to obtain the appropriate workload credit for my area. Maintain effective communication with patients, clinic teams, and outside providers, when necessary. Able to communicate pertinent information to patients, co-workers, and clinical staff members. Able to provide clerical support such as preparing and mailing letters, placing phone calls, and maintaining and updating rosters and phone lists. Utilizes computerized programs and databases to enter, modify, and retrieve sensitive information and run various reports. Able to accurately interpret eligibility requirements to determine eligibility to ensure the Veteran and beneficiaries meet legal/contractual requirements for dental and medical care and contact the appropriate staff for verification, when necessary. Ensures that patients are scheduled per physical order requisition. Able to maintain patient confidentiality with written and verbal information, per HIPPA requirements. Able to process all emergency and non-emergency transfers to other VA facilities of community hospitals. Able to work in a proficient and self-directed manner to accomplish a wide variety of tasks, including setting priorities and coordinating work. Comply with Employee Education requirements by completing mandatory annual assignments through the Talent Management System (TMS) and complying with other training or education requirements as determined by the supervisor.

Tac Air (05/2017 – 03/2021) – Line Service Technician / Aircraft Refueler Responsibilities

Dallas, TX United States

Hours per week: 40 hrs. Full-time

Duties: Providing ground support and service for air carrier aircraft safely and efficiently. Delivering fuels to airline equipment; conducting de-icing as needed. Handling of aviation fuels and chemicals, including maintaining quality control of fuel through various procedures and completing applicable paperwork/documentation. Able to maintain accurate inventory and performs spot checks to determine balance with company stock records. Ensuring the accuracy of information through various means of communication such radio, telephone, electronic. Working closely with all team members and airline personnel to ensure customer needs are met.

Rich Trucking (01/2017 – 05/2019) – Truck Driver

Dallas, TX United States

Hours per week: 40 hrs. Full-time

Duties: Able to drive various types of automobiles from sedans to passenger vans and trucks weighing up to 10,000 pounds to transport personnel, supplies, and materials on public roads, and city streets in all types of traffic conditions. Transported material from warehouse to the warehouse travelling 2100-2500 miles per week with CDL Class A. Deliver articles and materials, freight from service center to center on public roads, for long and short hauls; load and unload materials; assures vehicle is not loaded beyond the rated capacity by checking cargo papers and by visual observation; complete trip tickets and preventive maintenance service records. Knowledge on how to properly load, unload, and tows cargo. Able to operate forklift and cherry picker. Perform daily inspection of vehicle and driver's maintenance in accordance with established rules and regulations. Currently licensed with CDL A with passenger and hazard endorsement.

Allied Security (06/2016 – 01/2017) – Security Officer

Dallas, TX

Hours per week: 40 hrs. Full-time

Duties: Able to protect the company’s property and staff by maintaining a safe and secure environment. Patrol assigned areas for signs of invasion. Observe for signs of crime or disorder and investigate disturbances. Act lawfully in direct defense of life and property and able to apprehend criminals and evict violators. Take accurate notes of unusual occurrences and report in detail any suspicious incidents. Patrol randomly or regularly building and perimeter and monitor and control access at building entrances and vehicle gates. Able to watch alarm system or video cameras and operate detecting/emergency equipment and keep daily logs and regulate building systems. Able to use walkie-talkies, pagers and cellphones to stay in contact with security personnel and call for aid if necessary. Answer telephone calls to take messages, answer questions and provide information during non-business hours or when the switchboard is closed.

Sunstate Equipment Co. (08/2015 – 06/2016) - Motor Vehicle Operator

Dallas, TX United States

Hours per week: 40 hrs. Full-time

Duties: Deliver and pickup equipment to and from customer job sites and maintain a safe working environment. Instructs customers on the safe and proper operation of equipment and reviewed rental contracts. Provides exceptional customer service and interacts in a courteous and respectful manner with a wide variety of people each day. Able to drive and operate all types of trucks such as semi-trucks, dump trucks, 2,000-gallon water tankers, auger trucks, and materials handling cargo trucks. Performs operator maintenance on all vehicles operated such as monitoring fluids levels, replacing air filters, and interior lights, checking tire pressure and hose connections, and washing the vehicle. Complete trip tickets for record keeping purposes for departure time, sequence of stops, arrival time, trip mileage, or fuel and oil consumption. Performs routine and preventive maintenance on vehicles, tools and equipment. Able to drive trucks safely according to road conditions and vehicle capability. Operates vehicles over rough terrain, in close quarters and in heavy traffic. Familiarity of the layout of the Dallas- Ft. worth area and surrounding counties. Excellent at reading maps and using GPS and knows various routes in order to avoid occasional traffic jams. Able to handle physical exertion including, but not limited to walking, standing, stooping, bending and lifting to 90 pounds and frequent exposure to the elements. Currently licensed in the State of Texas with CDL A with passenger, tanker and hazard endorsements.

UPS (08/2014 – 06/2015) – Dock Worker/Motor Vehicle Operator

Dallas, TX United States

Hours per week: 40 hrs. Full-time

Duties: Loading and unloading, packing and unpacking, auditing, general housekeeping, inbound processing, scanning orders, shipping and receiving of cargo freight daily. Data entry into computerized inventory control system, inventory control and maintaining accurate inventory and performs spot checks to determine balance with stock records. Able to prepare internal and external shipping documents. Operated powered equipment such as forklift, hydraulic jack lift to perform duties. Operated semi-trucks for delivery and pickup of shipments. Operate vehicle equipped with standard and automatic transmission, lift gates and other material handling equipment.

Landstuhl Regional Medical Center (08/30/2010 – 03/28/14) - Medical Support Tech

Armed Forces Overseas, Germany

Pay Grade/ Series: GS – 4 / 0679

Hours per week: 40 hrs. Full-time

Duties: Perform as a receptionist providing clerical support such as record keeping, answering phone calls and typing. Proficient in using various automated computer systems including CHCHS/AHLTA. Receives telephone calls to collect sufficient information of personal data and subsequently updates demographic and insurance information. Able to respond to telephone calls from service members and dependents seeking information regarding eligibility and appropriate procedure to obtain medical care. Able to utilize medical automated systems and programs to maintain patient accountability. Interviews patients to determine primary need or area of interest and makes referrals to other responsible personnel when matter is outside of employee's scope of assignment. Able to schedule appointments and cancel appointments for patients eligible for treatment and refer patients not eligible for treatment to supervisor or other hospital services. Schedule patient’s appointments for medical examination and tests such as x-rays, EKG and laboratory examinations with the serving department, wards, clinics and centralized appointment system. Consult with Physician to ensure the correct procedures/exams have been ordered and able to modify/change the orders as needed. Screened incoming mail/phone calls and referred to the appropriate staff as needed. Performs chaperone duties for physicians as required. Review charts of patients being discharged from clinic for completeness of information and make new appointments. Proficient in imaging medical records on CD/disk and able to upload X-rays/imaging records from network providers into AHLTA/PAC/Synapse. Receive and maintain patient records on procedures performed in the clinic. Compiles statistical data and generated reports on a regular basis on patients treated in the clinic and to include a daily log of patients seen, maintained leave calendar. Provide service members and dependents with the form DD 2870 to request medical records from various sources. Endeavors to calm disgruntled patients and to resolve complaints of an administrative nature. Provided guidance to staff on administrative, clerical and procedural requirements in X-ray and assisted in solving problems with guidelines. Able to maintain active and inactive office files, medical forms, and other materials to ensure the department is in accordance with regulatory requirements. Prepared and submitted works orders for five sections of the X-ray department. Provided excellent customer service, displayed courtesy, respect, and a positive attitude towards patients, co-workers and received employee of the month three times.

USAG Kaiserslautern, Directorate of Human Resources, Postal Division

(5/2010- 8/2010) Motor Vehicle Operator (Postal Operations/Finance Clerk)

Kaiserslautern, Germany

Wage grade 2/series 0346

Hours per week: 40 hrs. Full-time

Duties: As a motor vehicle operator for an IMCOM-Europe central mail distribution unit, delivered articles and materials throughout the installation and on public roads for long and short hauls; loaded and unloaded materials; ensured a vehicle was not loaded beyond the rated capacity by checking cargo papers and by visual observation; completed trip tickets and preventive maintenance service records; and perform driver’s maintenance. Able to process incoming and outgoing mail, including delivery, sorting, weighing, metering mail and retrieving, packing, shipping, and getting mail ready for shipment. Worked in regional and Army post mail offices, carrying out the procedures of a functional post office and transporting mail to and from various facilities. Able to maintain different automated database systems, generate address labels and retrieve packs, and ships and readies for shipment. Able to receive, open, review, and process mail shipments. Prepared reports, filed various postal service forms, and maintained adequate stock levels of supplies needed for the shipping department, including boxes, bubble wrap, labels, plastic containers, rubber bands, and all necessary forms.

Landstuhl Regional Medical Center (01/2010-04/2010) Anesthesia Health Technician

Landstuhl, Germany

Salary: Volunteer- unpaid work experience

Hours per week: 24 Temporary/part-time

Duties: On the job training in the Department of Surgery as an Anesthesia Health Technician. Provided support in supplying and maintaining the equipment in the Anesthesia Department. Prepare and set up I.V. fluids for daily operating room cases. Assisted the anesthetist in the operating room during anesthesia induction and therapeutic blocks and make sure the necessary trays and medications are available. Assist in aseptically cleaning, sterilizing and storing of all reusable equipment. Also maintaining supply stocks at pre-established level for the anesthetist. Assist the anesthesiologist in the pain clinic with procedures and obtain X-rays as needed. Assist in ordering supplies and assembly of anesthesia equipment. Able to perform EKG-electrocardiograms. Knowledge of using pyxis to retrieve medications required for surgical cases. Procure drugs, blood, solutions, supplies and laboratory test in emergency. Assist nursing staff in transporting patients as needed.

EDUCATION:

Attended Nursing Assistance School- Nursing Aid Academy Apr 2014- May 2014

High School:

Business Management Center (08/12/1988 - 03/20/1991)

Dallas, Texas

Degree: Diploma

GPA: 3.0

Awards:

Civilian MSA of the month May 2013 from radiology department

Civilian MSA of the month Nov 2012 from radiology department

Letter of Commendation from Dept of Army Oct 2012

ADDITIONAL INFORMATION:

Commissioned Security Officer for the State of Texas

Code Blue Security Training Academy 8/31/16

Hand cuffing training PSB# 77-8306

Baton training PSB# 77-8306

Pepper Spray PSB#77-8306

Basic Security Officer Training Course- Level Three (2/6/2016)

Basic Security Program completed- Level Two Training Course 2016

Certification - Security Force Training (05/21/2004) Ft. Benning GA

160 hr.

Texas Class A CDL with passenger, tanker and hazard endorsement.

Contact this candidate