Tiffiny Ragland

909-***-****

ad1st1@r.postjobfree.com

QUALIFCATIONS

·7+ years of experience in overall management, strategic planning, financial management, risk and compliance management while providing outstanding customer service

·Exhibits proficient communications skills, (written and verbal), strong organizational and analytical skills, ability to manage projects, and interact with a diverse groups of individual at all levels

·Provides a wide range of high-level managerial/supervisory leadership to support staff and organization as needed

·Real-time end-to-end operational oversight with advanced clinical reporting, detailed analytics and instant access to financial data

·Versatile and flexible hands-on team member, believe in fostering a positive work environment to enhance maximum productivity

·Advanced in Microsoft Word, Excel, Power Point and data entry & Project skills

EDUCATION

Masters of Art in Healthcare Administration - Ashford University

Bachelors - Human Resources Management & Long Term Care Management - Ashford University

EXPERIENCE

Wells Fargo 01/2018 - Present

Business Systems & Compliance Analyst Consultant5

·Project management support liaison for projects impacting the Consumer Compliance Team

·Develop and implement process, tracking, reporting and presentation documents for various regulatory assessments where required by policy assurance review activities.

·Banking Secrecy Act with risk and regulatory compliance experience

·Delivered testing through UAT data populations and required documentation to remediation managers

·Drive the implementation of priority projects by collaborating with data validation teams to ensure accuracy of data populations

·Created global business language illustrations of business partners in scope for each remediation

·Ability to negotiate, influence, and collaborate to build successful relationships in Wholesale Banking

Amerisource Bergen 01/2016 - 01/2018

Senior Clinical Site Research Coordinator

·Ensured the effective operation and management of all functional areas of the branch such as customer service, clinical and distribution

·Coordinated the successful implementation of new programs deliverables with teams spread transversely the enterprise

·Implemented cost effective and practical HR solutions while ensuring the ability to attract and retain required skills (GCPs & SOPs)Clinical coordinating/research with field support & in-house monitoring or trial management (Oncology)

·Experienced with consent orders and other regulatory matters presented to executive leaders

·Provided consultation to the contract negotiating team on the key reimbursement drivers

·Oversaw the organizing, coordinating and monitoring all clinical operations and non-clinical

·Managed progress by tracking regulatory submissions, recruitment, case report form (CRF) completion, and data query resolution

Charlotte Hornets Basketball, LLC 12/2010 - 01/2015

Ticketing Sales Operation (Supervisor)

·Supervised and marketed events and was in charge of sponsorship sales

·Forecasted, scoped, processed invoices, implemented workforce planning and forecasting initiatives in alignment with the site and corporate human resource processes and goals

·Collaborated with human resources and leadership in order to provide advice on labor regulatory issues, provided coaching to leaders to support effective relationships with their employees

·Solved analytical system and customer issues, negotiated and set up contracts and payments for corporate clients

·Utilized corporate support resources to deliver tactical and operational support by ensuring documentation effective delivery selling promotions

·Developed and execute communication strategy to team members

Fellowship Health Resources, Inc. 11/2008 - 11/2010

Program Assistant Director-/ Clinical Research Coordinator

·Ensured operational procedures comply with federal, state, local and JCAHO regulations

·Ensured the effective operation and management of all functional areas of the branch such as customer service, accounts receivable, clinical and distribution

·Coordinated the implementation of new programs with other key leaders to ensure all-inclusive reporting and communication strategies

·Implemented cost effective and practical HR solutions while ensuring the ability to attract and retain required skills (GCPs & SOPs)

·Provided consultation to the contract negotiating team on the key reimbursement drivers

·Oversaw the organizing, coordinating and monitoring all clinical operations and non-clinical

·Supervised clinical research coordinators, or as a manager of direct reports responsible for hiring decisions and performance reviews

Scott’s Trucking & Real Estate Co 01/2005 - 08/2010

Property Manager (Part-time) Family Own

·Effectively maintained product knowledge of community and competitive communities through consistent evaluation of market conditions and trends

·4+ years of experience in project management and organizing leasing staff

·Directed efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy with major Mergers and Acquisitions

·Performed apartment housing inspections monthly as well as prior to move in and at move out

·Monitored the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

·Managed property risk effectively by communicating incidents and potential liabilities

Holly Hill Hospital (Psychiatric) 01/2005 - 10/2008

Patient Financial Counselor (Supervisor)

·Recruited and hired staff while entering collections and the scope billing

·Implemented human resource improvements as directed in order to improve operational effectiveness and efficiency in the site

·Experience with consent orders and other regulatory matters

·Comprised hospitals, physicians, ancillary and free standing outpatient centers for owned, leased, managed and affiliated providers

·Negotiated and set up site contracts and site payments

Keywords

Sales Force, Yardi EMR(Electronic Medical Records), Great Plains, Enterprise Plus, Property Accountant, WCIS, Medical, Medicare, Managed Care Insurances, MS Word, MS Excel, MS Outlook, Quick Books, SAP, ADP, PeopleSoft, Reports, Share Point, & Patient Plus, Client Source, iTop, FileNet, View Shop & Lotus Notes

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