Logistics Assistant Customer Relations

ANGELICA AGUIRRE

Hammond, IN ***** 219-***-**** ad1sss@r.postjobfree.com

Professional Summary

Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills.

Skills

Inventory management procedures

Deadline and scheduling management

Multi-line phone systems

Operational efficiency

Company procedure adherence

Customer Relations

Spreadsheet tracking

Shipping Documentation

Operation monitoring

Work History

Logistics Assistant 09/1996 to current

Silverline Building Products – Lansing, IL

Handled high-volume paperwork and collaborated with billing department to resolve invoicing and shipping problems.

Oversee daily inventory counts to maintain data accuracy. Work closely with Scheduling department to order product needed. Generated, distributed and filed copies of all billing paperwork. Quarterly and year-end physical inventories

Reviewed order data on daily basis to verify transactions and shipping dates for Home Depot.com

Documented received materials into IBM system.

Prepared daily reports tracking information such as purchase orders, inventory numbers and invoicing activities.

Coordinated dispatching of 15 drivers to accomplish daily delivery requirements. Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,. Reported customer feedback to management, including any signs of customer dissatisfaction. Liaised between warehouse personnel and customer to facilitate account and operational needs.

Tracked orders and notified customers of status or potential delays. Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.

Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.

Switchboard Operator 03/1996 to 09/1996

Leyden Family Service – Franklin Park, IL

Developed and updated business phone directory to reflect current employees and other changes.

Handled incoming calls with friendly and cheerful attitude for organization using 30-line system. Provided administrative support to area employees, including routing mail, ordering supplies and filing documents.

Education

Computerized Accounting

Taylor Business Institute - Chicago, IL

Court Reporting

MacCormac College - Chicago, IL

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