Customer Service Care

Customer Service & Support Specialist

Offering an award-winning track record of customer care excellence within high-volume environments that include…

Awards

“Top Performer” Award, 2008, 2009

Six-Time “Employee of the Month,” 2004 to 2006

Computer Skills

Word, Excel, PowerPoint

Mission Statement

Strive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.

Robenson Tassy

522 Irvington Ave

Maplewood, NJ 007040

Cell: 973-***-****

ad1ssg@r.postjobfree.com

Career Snapshot

Four years of commended performance in key customer service and support roles.

Expert in customer care/communications, problem solving, relationship building and user training and support.

Call Centers Online Support Customer Service Desks

Key Skills

World-Class Customer Service

Troubleshooting/ Problem Solving

Up-Selling/Sales Support

Customer Order Fulfillment

Call Center Operations

Technical/User Support

Complaint Handling

Reports & Documentation

Professional Experience

Daughters of Israel (Nursing Home) West Orange, NJ

Dietary Aide, June 2013 to Present

EDEN GOURMET MARKETPLACE

Produce Clerk/Shipping Receiving, Inventory etc. August 2011 to June 2013

stafftmark

Shipping and Receiving

FEB 2011 to JUN 2011

AVIS RENT-A-CAR

Transportation Shuttle for NJ and NY

APR 11, 2011 to OCT 15, 2011

whole food. — Madison, NJ

Specialty, Meat and Customer Support Supervisor, MAY 2006 to AUG 2010

olive garden — Route 10, NJ

Deli Supervisor, Server Specialist, May 2003 to Nov 2005

Macy's — West Orange, NJ

Receiving Clerk Service Rep, Nov 2004 to Nov 2006

Provided telephone, online and face-to-face customer service/support for, busy retail customer service desks.

Education

ESSEX COMMUNITY COLLEGE — Newark, NJ

Physical Therapy, 2013 ( to be completed, 2015)

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