Regulatory Compliance Data Analysis
Resume:
SANDY RICHARDSON-HICKS
*** **** ***** **** *********, NC 27850
ad1srp@r.postjobfree.com
PERSONAL PROFILE
Career changer excited to enter the Biopharmaceutical industry. Strong background in documentation, reporting, computer systems, data analysis, training, regulatory compliance, and effective communication. Highly developed active listening and social perception skills. Values life-long learning and education; possesses excellent work ethic. I am fully vaccinated and dedicated to masking up and I believe in working in a safe environment to overcome this pandemic world. I love contract employment to hire status.
SKILLS/QUALIFICATIONS
•Bio Work Certificate, Bioprocessing Technology Certificate, Diploma in Bioprocess Technology
Project classroom knowledge
•SDS-PAGE of PGLO E. coli
•Bioreactor, Centrifugation, Western Blotting, CRISPR/CAS 9 Transformation PGLO Transformation,
•PCR, Chromatography
•Prepare culture media chemical, reagents, and solutions.
•Upstream processes Class
•Downstream processes Class
•Industrial Environments
•CGMPs
•Chemical Processes
•Biomanufacturing Operations / Controlling Manufacturing Environment and Production
•Measuring Process Parameters
•Equipment & Utilities
•Aseptic Gowning Techniques
•SOP’s
•Amplification of Chloroplast with PCR
•Gel Electrophoresis
•BCA Protein Assay
•Ph Meter Calibrations
•Micro pipetting, Thermocouple,
•Serological pipette
•Spectrophotometer
•Elisa
•Cell Culture
•DNA Extraction
•Assay
•Transformation
•Microsoft Excel, Word, PowerPoint, Outlook; Windows, SharePoint
•Eligibility Services with Integrated Systems Knowledge
EDUCATION
VANCE-GRANVILLE COMMUNITY COLLEGE Henderson, NC
Diploma, Bioprocess Technology 07/21
Certificate Bioprocess Technology 12/20
Certificate Bio Work Process Technician 03/20
Golden Leaf Foundation Scholarship Recipient
Endowment Fund Conduent Award Recipient
HARDBARGER JUNIOR COLLEGE OF BUSINESS Raleigh, NC
Associate of Applied Science, Legal Secretarial 04/91
Agreeya Recruitment Services Folsom, California
Deloitte Consulting LLP Atlanta, Georgia
Project ARIES of Arkansas 5/9/22 to 10/28/22
Trainer & Support
Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
Compute benefits based on eligibility determination.
Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
Read, understand, apply, and explain detailed regulations and policies.
Perform basic arithmetic functions.
Manage time efficiently by establishing priorities in accordance with importance of deadlines.
Integrated Eligibility years of Experience.
Troubleshooting and figuring out problems and reading job aids and processing wizards to navigate.
Understanding of state government Medicaid and Healthcare Services to the public includes SNAP/SARS services.
VPN from home-based office and maintain HIPPA and PIPA at all times within your office.
Supporting team members with questions and helping out with troubleshooting when time is allowed.
Working in Excel/word and interfaces for verifications and pulling assignments and maintain high production rates each day.
Maintaining computer with updates and troubleshoot when necessary.
ROLES Task Queues
Clerical Application Registration
Eligibility Worker Intake-Newborn
Magi Authorization Regular -Changes
Regular Authorization Regular-Verifications
MSP Authorization Regular-Renewal
Denial/Closure Regular-Intake and
Authorization Authorization
Returned Mail
Miscellaneous
Novozymes Franklinton, NC
08/21-12/29/21
Lab Technician - Internship
•PM Microcentrifuge tabletop Beckman Coulter Centrifuge, Vortex,
•Calibrations Air Shakers and hot water baths with water and air temperature, Analytical balances
•Media preparations YPD to express proteins of interest
•Maintain Excel spreadsheet.
•Autoclave
•PH Meters calibrations
•Stock consumables glassware etc.
•Cell banking / Aseptic technique
•Bioreactor set up and break down.
•Media 70% ETOH
•Penicillin 5 g/1Liter from dry powder with Di Water
•Novo wedge software weighting plastic tubes for experiments
•GLP/CGMP
•Safe practices in the lab environment
•Analytical balances and calibrations
•Assistant to Research Associate or Scientist when needed.
Aseptic trainer in dressing rooms clean room areas of grooming and cross bench aseptic technique and training other colleagues.
Labeling and weighting the plastic tubes prior to starting the scientific process, each tube weights different weights from the vendor.
Program robot for fillings of the tubes and monitoring the tubes while robot is processing the media.
Johnston County Social Services Smithfield, NC
Income Maintenance Specialty Caseworker III (Retired) 06/19 to 10/19
•Case documentation and reporting
•Provided information and referrals to public/private agencies or community services for assistance.
• Conducted eligibility interview and income and resources, property, and IRA.
•Business services and functions of the organization
•Calculations
•Excel budgets
Sandy Richardson-Hicks p2
Office of NCFAST Research Triangle, NC
NCFAST Business Systems Analyst 08/18 to 01/19
•Modified existing software to correct errors, allow it to adapt to new hardware, improve performance.
•Analyzed user needs, software requirements to determine feasibility of design within time/cost constraints.
•Conferred with systems analysts, engineers, programmers, others to design system and obtain information on project limitations/capabilities, performance requirements, interfaces.
•Stored, retrieved, manipulated data for analysis of system capabilities/requirements.
•Designed, developed, modified software systems using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Durham County Social Services Durham, NC
Staff Development Specialist 04/18 to 08/18
•Identified and analyzed training needs based on projected production processes, changes, and other factors.
•Developed new training programs, modified and improved existing programs.
•Prepared training budget for department or organization
•Planned, developed, and provided training and staff development programs using classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
•Evaluated instructor performance and effectiveness of training programs, providing recommendations for improvement.
Franklin County Social Services Louisburg, NC
Income Maintenance Specialty Caseworker III 10/08 to 04/18
•Case documentation and reporting
•Conducted eligibility interviews.
•Provided information and referrals to outside agencies for assistance.
•Visited individuals in homes and attended group meetings to provide information on agency services, requirements, procedures.
Franklin County Social Service Louisburg, NC
Records Manager 04/06 to 10/08
•Implemented electronic document processing, retrieval, distribution systems in collaboration with other IT specialists.
•Conducted needs assessment to identify document management requirements of departments/end
Users.
•Consulted with end users regarding problems in accessing electronic content.
•Monitored regulatory activity to maintain compliance with records and document management.
•Assisted in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
Sandy Richardson-Hicks p3
Franklin County Social Services Louisburg, NC
Income Maintenance Caseworker II 07/02 to 10/08
•Interpreted and explained eligibility requirements, application details, payment methods, applicants' legal rights, benefits, and claims procedures.
•Compiled, recorded, evaluated personal and financial data to determine initial and continued eligibility status.
•Record-keeping and reporting
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