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Customer Service Administrative Assistant

Location:
Dubai, United Arab Emirates
Posted:
December 08, 2023

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Resume:

Sasha Rutendo Magore

Email: ad1sno@r.postjobfree.com

Phone: +971*********

Address: Dubai, U.A.E.

EXECUTIVE SUMMARY:

Proficient Administrator with over 5 years of office experience, specializing in front office work, customer service, problem solving, planning and decision making. Proven efficiency with an ability to quickly grasp new concepts and to learn any computer software program. Exceptional ability to facilitate all aspects of internal and external communications, and support the day-to-day administrative, financial, and operational business activities.

AREAS OF EXPERTISE:

Excellent customer service skills

Efficient problem solving & decision making

Ability to work independently and in teams

Meticulous to information and data gathering

Ability to remain calm during stressful circumstances

Multitasking skills

WORK EXPERIENCE:

The Fan club salon, United Arab Emirates

December 2021 – June 2023

Administrative Assistant

Answering phone calls and responding to clients queries

Booking and confirming appointments via phone

Processing transactions and issuing receipts via email

Inventory management and ordering salon items as needed

Assisting technicians to prepare for appointments

Scheduling and coordinating company meetings

Communicating with clients about available services and prices

Informing clients about promotions and discounts

Developing and maintaining a filing system

Zimbabwe Publishing House, Zimbabwe

February 2019 – August 2021

Sales Associate/Admin Assistant

Processing sale transactions in the SAP system

Answering phone calls and responding to company emails

Coordinated meetings and arranging conferences

Preparing daily,weekly and monthly sales reports

Delivered timely resolution of invoice and receipting order queries

Managed office supply inventory, performing stock take duties and ordering additional supplies to meet staff needs.

Generated daily operations reports, presenting to management and advising required corrective actions and improvements.

Managed budgets effectively, tracking costs and expenses against plans to remain within financial constraints.

Eureka Financial Consultancy, Namibia

January 2016-December 2018

Accounts & Admin Assistant

Greeting visitors at the reception and assisting them

Liaising with clients

Scheduling appointments and maintaining calendars

Preparing communications such as memos, emails, invoices and reports

Maintaining clients tax submission dates

Arranged conference rooms and facilities to prepare for meetings

Performed routine clerical tasks by scanning, filing, and copying documents

Answering phone calls and directing them to the requested offices

Maintaining the managers appointments diary .

Responding to company emails and clients queries

EDUCATIONAL BACKGROUND:

Chinhoyi University of Technology - Zimbabwe

2015 – 2018

Bachelor of Science Honors Degree in Business Management and Entrepreneurship



Contact this candidate