M A Restaurant Manager

Nfamara Samateh

Curriculum Vitae

Personal Information

Date of birth: 02 February 1979. Language: English Nationality: Gambian

Marital status: Married

Mobile: +220*******

E-mail: **********@*****.***

Skype ID: Nfamara Samateh

LinkedIn: https://www.linkedin.com/pub/nfamara-samateh/33/491/677/ Career Objective:

Experienced food service management professional with a passion for exceeding customer expectations. Proven track record of streamlining operations, increasing profitability, and ensuring quality control. Committed to developing team members and establishing strong relationships with vendors to support the business. Skilled in menu planning, staff scheduling, and inventory management.

Skills:

Details-Oriented

Customer Care

Verbal Communication

Problem Solving

Scheduling

Payroll

Compassionate

Patient

Work Experience

Nov 2016 – May 2023: W Doha Hotel & Residences (Qatar) Staff Restaurant Manager

Jan 2015 – Aug 2016: Sheraton Dohuk Hotel (Kurdistan Region Dohuk) Iraq Outlet Manager

March 2011 – Dec: 2014: Sheraton Gambia Hotel Resort & Spa (Brufut Height) Gambia Assistant Food and Beverage Manager

Acted as Food and Beverage Manager during a time when the hotel operated without an F&B Manager, and not only managed the day-to-day operations of the department but also supported the executive chef in the culinary division. During this period, I had to lead a team of 35 associates in the service department, support and supervise over 30 associates in the kitchen.

Dec 2009 – March 2011: Sheraton Gambia Hotel Resort & Spa (Brufut Height) Gambia Restaurant Manager

Mar 2009 – Aug 2009: Kenya Utalii Hotel (Nairobi) Kenya Restaurant Supervisor

Attachment Programmed Food & Beverage Outlets

Mar 2008 – May 2008: The Sarova Stanley (Nairobi) Kenya Waiter

Attachment Programmed Food & Beverage Outlets

Nov 2002 – Jun 2007: Sunbeach Hotel Resort (Cape Point Bakau) Gambia Restaurant Waiter

Dec 2000 – Oct 2002: Kairaba Beach Hotel (Kololi Senegambia) Gambia Banquet Waiter

Education and Qualification

2007-2009: Kenya Utalii College (Food and beverage Service Management Diploma) Nairobi Kenya

2006-2007: Gambia Hotel School (City and Guilds Diploma food and beverage) Gambia Other Trainings

Aug 2011 – Sept 2011: Swiss School of Tourism and Hospitality (Certificate of attendance) Switzerland

30th May 2011- 3rd June 2011: Hotel Pulitzer a Luxury Collection Hotel (Certificate of Competence) Netherland Amsterdam

Sheraton Gambia Hotel Resort and Spa

Service Culture Training, Food safety and principles of HACCP 2012, The essential food safety

(level 1) 2012, S.T.O.R.E Training 2012, R.E.C.I.E.V.E Training 2012, Starwood Induction 2012, Groomed for the Journey 2012, Communication Skills 2012, & Customer Service 2012 Achievements

Sheraton Gambia Hotel Resort & Spa

Starwood Presidential Award 2013.

Employee of the Month Certificate 2010.

Sunbeach Hotel and Resort

Award of merit in recognition of outstanding performance during the year 2004. References

Are Available on Request.

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