Robin Muniz

Professional Resume

Gardendale, AL *5071

ad1sjd@r.postjobfree.com

+1-205-***-****

My name is Robin Muniz. I am seeking a new career path and came across your company’s profile. I have an affinity for learning and am able to consistently utilize these new skills to best adapt to the needs of the company. My long term goal is to be a valuable asset with a long history at a valuable company. I would like the opportunity to interview for this position. I can be reached by phone or by email at the above contact information. Thank you for your time and consideration. I look forward to meeting you.

Authorized to work in the US for any employer

Work Experience

Inside Sales Representative

Verizon - Gardendale, AL

October 2021 to Present

• Develop meaningful relationships with customers to encourage trust and loyalty

• Follow up on cold and warm leads to further the sales process

• Understand and demonstrate the product or service to the customer

• Set and meet sales goals and objectives set by leadership

• Improve sales skills to increase sale

• Measure key performance indicator

Telesales Representative

AT&T Mobility, Sales & Service - Hoover, AL

June 2016 to October 2021

• strategic thinking, time management, growth mindset, software proficient, affinity for technology,product knowledge, strong communication skills, marketing, networking, researching, customer oriented driven to exceed goal expectations, data analysis, sales pitch development, creative, intuitive, thrives under pressure, accurate, detail oriented, Lead Medical Assistant

Alabama Pediatric Pulmonary- LLC-Dr Dana Brasfield - Birmingham, AL January 2008 to December 2012

Med. Assistant/Surgical Assistant.

Dermatology -Dr Janet Cash

January 2003 to December 2005

Medical Assistant/Phlebotomist

A.R.T. Program-Dr. Honea

January 2002 to December 2002

● Clinical experiences not limited to: assisting physicians with workflow, strict adherence to HIPAA regulations, medical billing, medical software implementation, phlebotomy, ekgs, xrays, pulmonary test/ treatments, weight loss management, wound care, DOT testing, employment screening, OSHA/CLIA and much more!

Phlebotomist/Medical Lab Assistant-Birmingham,AL

Lister Healthcare - I.N.C

Medical Assistant

Education

High School Diploma

Jeff State Community College

1999

Skills

• EMR Systems

• HIPAA

• Medical Imaging

• Phlebotomy

• Medical Billing

• Medical Records

• Triage

• Telecommunication

• Data entry

• Data analysis skills

• Marketing

• Research

• Management

• Sales

• Microsoft Excel

• coaching

• Leadership

• Time management

• EMR systems

• OSHA

• Hospital Experience

• Venipuncture

• Business Development

• Patient Care

• Sales (6 years)

• Negotiation

• Databases (7 years)

• Direct sales (5 years)

• Medical Terminology

• Product management (6 years)

• product knowledge (10+ years)

Certifications and Licenses

CPR Certification

Certified Medical Assistant

BLS Certification

Assessments

Electronic health records: Best practices — Highly Proficient December 2019

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Medical terminology — Proficient

September 2021

Understanding and using medical terminology

Full results: Proficient

Inside sales — Proficient

September 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Basic attention to detail — Expert

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Expert

Work style: Reliability — Highly Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Data entry: Accuracy — Expert

February 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Expert

Management & leadership skills: Planning & execution — Proficient September 2021

Planning and managing resources to accomplish organizational goals Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

September 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Protecting patient privacy — Highly Proficient

September 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Verbal communication — Proficient

August 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Medical receptionist skills — Proficient

September 2021

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer focus & orientation — Proficient

January 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Highly Proficient

January 2023

Influencing and negotiating with customers

Full results: Highly Proficient

Medical terminology — Proficient

September 2021

Understanding and using medical terminology

Full results: Proficient

Verbal communication — Highly Proficient

November 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Management & leadership skills: Impact & influence — Proficient January 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Office manager — Proficient

January 2023

Scheduling and budgeting

Full results: Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Customer service — Proficient

January 2023

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Delivery driver — Highly Proficient

January 2023

Interpreting instructions or signs and solving problems Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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