Robin Muniz
Professional Resume
Gardendale, AL *5071
**********@*****.***
My name is Robin Muniz. I am seeking a new career path and came across your company’s profile. I have an affinity for learning and am able to consistently utilize these new skills to best adapt to the needs of the company. My long term goal is to be a valuable asset with a long history at a valuable company. I would like the opportunity to interview for this position. I can be reached by phone or by email at the above contact information. Thank you for your time and consideration. I look forward to meeting you.
Authorized to work in the US for any employer
Work Experience
Inside Sales Representative
Verizon - Gardendale, AL
October 2021 to Present
• Develop meaningful relationships with customers to encourage trust and loyalty
• Follow up on cold and warm leads to further the sales process
• Understand and demonstrate the product or service to the customer
• Set and meet sales goals and objectives set by leadership
• Improve sales skills to increase sale
• Measure key performance indicator
Telesales Representative
AT&T Mobility, Sales & Service - Hoover, AL
June 2016 to October 2021
• strategic thinking, time management, growth mindset, software proficient, affinity for technology,product knowledge, strong communication skills, marketing, networking, researching, customer oriented driven to exceed goal expectations, data analysis, sales pitch development, creative, intuitive, thrives under pressure, accurate, detail oriented, Lead Medical Assistant
Alabama Pediatric Pulmonary- LLC-Dr Dana Brasfield - Birmingham, AL January 2008 to December 2012
Med. Assistant/Surgical Assistant.
Dermatology -Dr Janet Cash
January 2003 to December 2005
Medical Assistant/Phlebotomist
A.R.T. Program-Dr. Honea
January 2002 to December 2002
● Clinical experiences not limited to: assisting physicians with workflow, strict adherence to HIPAA regulations, medical billing, medical software implementation, phlebotomy, ekgs, xrays, pulmonary test/ treatments, weight loss management, wound care, DOT testing, employment screening, OSHA/CLIA and much more!
Phlebotomist/Medical Lab Assistant-Birmingham,AL
Lister Healthcare - I.N.C
Medical Assistant
Education
High School Diploma
Jeff State Community College
1999
Skills
• EMR Systems
• HIPAA
• Medical Imaging
• Phlebotomy
• Medical Billing
• Medical Records
• Triage
• Telecommunication
• Data entry
• Data analysis skills
• Marketing
• Research
• Management
• Sales
• Microsoft Excel
• coaching
• Leadership
• Time management
• EMR systems
• OSHA
• Hospital Experience
• Venipuncture
• Business Development
• Patient Care
• Sales (6 years)
• Negotiation
• Databases (7 years)
• Direct sales (5 years)
• Medical Terminology
• Product management (6 years)
• product knowledge (10+ years)
Certifications and Licenses
CPR Certification
Certified Medical Assistant
BLS Certification
Assessments
Electronic health records: Best practices — Highly Proficient December 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Medical terminology — Proficient
September 2021
Understanding and using medical terminology
Full results: Proficient
Inside sales — Proficient
September 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Basic attention to detail — Expert
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Expert
Work style: Reliability — Highly Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Data entry: Accuracy — Expert
February 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Expert
Management & leadership skills: Planning & execution — Proficient September 2021
Planning and managing resources to accomplish organizational goals Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
September 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Protecting patient privacy — Highly Proficient
September 2021
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Verbal communication — Proficient
August 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Medical receptionist skills — Proficient
September 2021
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
January 2023
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Highly Proficient
January 2023
Influencing and negotiating with customers
Full results: Highly Proficient
Medical terminology — Proficient
September 2021
Understanding and using medical terminology
Full results: Proficient
Verbal communication — Highly Proficient
November 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Management & leadership skills: Impact & influence — Proficient January 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Office manager — Proficient
January 2023
Scheduling and budgeting
Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Delivery driver — Highly Proficient
January 2023
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.