IHEANACHOR VIVIAN CHIAMAKA
ad1sjc@r.postjobfree.com +234***********
SUMMARY
Vivian is a dedicated, organized, methodical individual with good interpersonal skills and an excellent team worker. She is reliable, dependable and often seeks new responsibilities within a wide range of employment areas. She has an active and dynamic approach to work and getting things done. She has a flair for excellence and is passionate about self-development, continuous learning; She is looking for an opportunity that will explore her fresh ideas acquired through study and real-life work experiences. KEY SKILLS
Team work and collaboration
Communication Skills
Critical thinking and problem solving ability
Professionalism and strong work ethics
Attention to Details
Hazard awareness
Cultural awareness
EDUCATIONAL BACKGROUND
Federal Polytechnic Oko, Anambra State (HND)
Course: Home and Rural Economics
November 2018 – June 2020
Federal Polytechnic Oko, Anambra State (OND)
Course: Home & Rural Economics
November 2015 - October 2017
Federal Science & Technical College Yaba, Lagos
West African Examination Council (WAEC)
September 2007 - June 2013
EXPERIENCE
Office of the Head Of Civil Service Federation
Administrative Officer
November 2022 – October 2023 (NYSC)
Established efficient work-flow process, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Oversaw office inventory activities, including ordering, requisitions and stocking.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Clinix Health Care, Apple Junction Festac Lagos
Floor Manager
July 2020 – September 2022
Managed proper communication between the employees and organization.
Kept track of the performance of employees reporting to me.
Ensured the organization meet their desired goals and objectives.
Enhanced the effectiveness of patient flow through the clinic, reviewed any constraints and develop ways to continually improve them.
Worked collaboratively with in house and external colleagues, to drive process which were essential in the successful running of the clinic. Clinix Health Care, Apple Junction Festac Lagos
Customer Care Representative
December 2017 – October 2018 (Industrial Training)
Assisted customers with their inquires and issues.
Ensured customer satisfaction and maintained positive relationships.
Increased customer retention and enhanced the company’s reputation.
Responded to customer reviews about the company written by customers.
Provided proactive customer outreach.
INTERESTS
Travelling, watching movies & reading novels.
REFERENCE
Available upon request.
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