NATASHA WILSON

Bellevue, WA ***** 206-***-**** ad1sj4@r.postjobfree.com

OBJECTIVE

A qualified applicant putting to use my more than five years of expertise working as an Executive Assistant, namely in the areas of scheduling and coordinating travel. I want to help ensure that everyday operations run well and that the executive's engagements are properly prioritized by utilizing my strong organizational abilities, communication skills, and experience supporting high-level executives. My goal is to increase productivity in a fast-paced, dynamic workplace while maintaining accuracy and professionalism.

SKILLS

Organized Adaptable Agile Analytical

SQL Microsoft tools Sales Support Problem Solving KPI

Power BI VLOOKUP Formulas/Functions Salesforce

Quality Control Google Analytics Data Manipulation JIRA

Communication Customer Relationship Management (CRM) Data Visualization

EDUCATION

Master of Business Administration - Marketing

City University of Seattle Seattle, WA Jan 2016 - Mar 2018

Bachelor of Arts - Marketing

Wayne State College Seattle, WA Aug 2002 - Jan 2007

EXPERIENCE

Administrative Assistant

McKinstry Seattle, WA Jan 2023 – Oct 2023

Provided extensive administrative Executive support, including managing complex calendar, Project Management, Administrative Product Management cross-functional collaboration, and scheduling

Effectively managed high-volume calls, escalated issues, and ensured compliance with organizational policies and customer support

Maintained accurate records of all AP/AR transactions, resulting in a 98% accuracy rate, and coordinated with internal departments to facilitate accurate and timely billing processes. Expense report preparation and reconciliation

Liaised with clients and internal stakeholders, demonstrated excellent customer service and problem-solving skills

Accomplished a 15% increase in customer satisfaction by addressing compliance issues promptly and professionally

Office Manager Consultant

Booking.com Seattle, WA Aug 2022 – Oct 2022

Oversaw and coordinates office administrative duties, including event planning, social media content creation, and marketing materials development.

Managed budgets, data, and calendar, ensuring smooth office operations. Conducted research for financial plans, budgets, and strategic goal development

Negotiated and drafted contracts with vendors, reducing procurement costs by 15%, managed inventory, and coordinated logistics for material shipments.

Managed projects (event coordination) efficiently using JIRA, resulting in a 25% improvement in project tracking.

Utilized Power BI for data visualization, contributing to strategic decision-making.

Improved procurement processes: Implemented new procurement procedures, resulting in a 20% cut in processing time.

Office Manager Consultant

Hemlock Printers Seattle, WA Jun 2022 – Aug 2023

Demonstrated strong organizational skills in coordinating local and international travel arrangements and hotel reservations for executives.

Provide support to Account Managers and Directors in B2B relationships management

Drafted, edited, and distributed leadership communications, resulting in a 20% improvement in communication effectiveness.

Executive full cycle A/P, SAP, managed high-volume invoices to accuracy through GL entries, batch processing, coding, and ensured accurate record-keeping, resulting in a 98% accuracy rate for financial transactions

Data Entry Compliance Sales

Lending Tree Seattle, WA Aug 2020 - April 2022

Contributed to back-office activities generating marketing leads and ensuring compliance with sales procedures.

Utilized SQL and Snowflake Data Warehouse for data analysis, reporting, campaign analysis and compliance sales.

Managed customer requests, liaise with stakeholders, and maintained a marketing contact database, a 20% improvement in data accuracy.

Ensured organizational alignment by providing value and avoid misalignment between strategy and execution

Administrative Assistant

Robert Half (Contracts) Seattle, WA Jan 2019 - Aug 2020

Provide Executive Support

Provided administrative support for marketing events and campaigns, including coordination with Marriott, Red Lion, Microsoft, and Safeway.

Supported Human Resources and coordinated with multiple departments for effective communication.

Conducted data entry, managed schedules, maintained vendor relationships, research for financial plans, budgets, and strategic goal development

Cost were effectively managed expenses, which led to a 10% decrease in departmental overspending

New onboarding procedures were implemented, resulting in a 15% reduction in onboarding time.

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