Zaher Moukadem

+* (***) ***- **** ad1sha@r.postjobfree.com

Profile An adaptable, goal-oriented, and results-driven Business Development professional with extensive sales, account management and marketing experience.

Over 20 years of experience in client management for B2B and B2C industrial service providers.

Strong background in growth management, business development, change management, project management, performance management, process improvement, client relationship management, key account management, and reporting.

A proactive and innovative sales professional with core competencies in pipeline development, opportunity identification, networking, and client relationship-building.

Core competencies include, Client management, lead generation, time management, and problem solving.

Ability to work independently or/and as part of a team. Proven ability to establish a positive rapport with clients, colleagues, and superiors.

Confident communicator and able presenter from sales pitches to departmental presentations.

Reliable, trustworthy, disciplined, and ethical.

Skilled negotiator who believes in “win-win” situation.

Advanced user of Microsoft Office Suite.

Relevant Experience

Territory Sales Manager Dass Metal Products (Quebec & Eastern Ontario) 2023- Present

Manage Accounts by staying in touch and "Front of Mind" of key contacts through training and client visits.

Coordinate and communicate clearly with our Inside Sales team in order to provide our solution sales approach through the rep channel, and to the end-user.

Liaise with the internal engineering department to provide the necessary level of technical expertise to channel reps and end-users.

Utilize Customer Relationship Management system to coordinate both Inside Sales and my Rep Accounts, as well as to manage channel partners.

Identify, qualify, acquire, and develop capable and successful channel partners in the assigned territory.

Manage and motivate current representatives to grow their Mixer business through Sales Plans.

Monitor and feedback on market changes and competition.

Attain annual sales targets.

Business Development Manager Lamberti Chemicals (Quebec) 2019- 2023

Managed existing customer accounts and delivered robust results through consultative selling experience

Prospected for new customers and generate new opportunities within the assigned territory

Formulated and executed sales strategies to drive revenue

Provided, value proposition, solutions to grow the business profitably

Understood customers’ needs and objectives and respond to them accordingly

Collected and analyzed data to learn more about consumer behavior

Collaborated with internal departments to facilitate client need fulfillment

Identified industry trends

Key Achievement: Consistently maintained sales volumes, product mixes, and selling prices, even during the pandemic, by keeping updated with supply and demand and changing market trends. Identified 3 emerging markets with a potential for growth, resulting in the company’s expansion in the industry Business Development Manager ASK Gypsums (Egypt) 2017- 2019

Maximized revenue by growing sales within existing accounts, expanding customer base, identifying, and developing new opportunities

Identified, developed, and managed channel partners to meet the company’s performance targets

Developed a complete understanding of the customers' organizational structure and key buying influences of assigned account

Developed and implementing strategies for market entry and market growth, including the identification of new product opportunities

Contributed to sales process development, pipeline management, communications planning, and marketing strategy development

Resolved complaints and prevented additional issues by improving processes

Kept accurate records pertaining to inventory and account notes

Iidentified and mitigated risks proactively

Provided leadership to the sales team including workforce planning, recruiting/ training, performance management and policy/ process implementation

Key Achievement: created the company’s culture, managed the sales team, developed a distribution network all over Egypt, increased the company’s market share by 35% within six months Business Development Manager TransCanada Turbines (Calgary, AB) 2015- 2016

Oversaw strategy, operational planning, and growth management activities of a gas turbines overhaul/ repair services sales portfolio.

Oversaw account management, marketing, and sales activities, managing budgets, performance, and administrative processes. Established and maintained client relationships fostering opportunities for growth.

Facilitated complex, strategic-decision making with the leadership team by providing data-driven recommendations, reports, and insights on market trends and performance.

Coordinated after-sale services of key accounts across all departments to ensure the client saw value. Developed and implemented initiatives to advance outcomes in organizational efficiency, responsiveness, and service quality with a project management approach.

Key Achievement: Successfully signed significant contracts with Medgaz among others. Sales Manager Field Energy Services (Iraq) 2010- 2015

Led sales, business development, and growth management activities for a leading Iraqi oil & gas service provider, managing/ growing a client portfolio of International/ National Oil Companies (IOC/ NOC) while leading initiatives for expansion with full P&L accountability.

Promoted the company’s principal business across the territory, acquiring representation of different companies in the Oil & Gas industry for the market.

Managed the development and implementation of a joint venture agreement between Field Energy Services and Officine Techniche De Pasquale, as a main liaison, negotiator, and facilitator.

Oversaw market analysis and data reporting to identify opportunities for growth, with a focus on Iraq’s Market Power & Energy Sectors.

Key Achievement: Successfully negotiated and closed multiple high-profile contracts for the company’s principals, including Tenaris, National Oil Well Varco, Krohne Metering, and ITT Bornemann Pumps. Business Development Manager GATCO Trading (Bahrain & Saudi Arabia) 2007- 2010

Built and maintained relationship with new and existing clients to meet/exceed the sales objectives

Established and understood the needs and priorities of my customers

Developed network of contacts in the industry and identified market opportunities

Prepared proposals and offering to potential clients

Key Achievement: Assisted in growing the company to a medium-sized trading enterprise, representing multiple companies in the industry, and was recognized as a key member in developing an innovative business model that differentiated the company competitively

Sales & Marketing Manager Hempel Paints/Coatings Middle East (Bahrain) 2004- 2007

Actively pursued and qualified valued business opportunities.

Managed new and established account development for continued revenue and profit growth

Defined and proposed specific approaches to meet and exceed customer needs

Identified situations requiring effective negotiation and maintained positive client relationships

Took ownership in the work and sought opportunities to maximize contribution

Utilized available resources and knowledge to orchestrate solutions which increased market share/ profitability.

Understood market trends and shared the feedback with the management

Presented offers to potential customers and participate in discussions with them

Key Achievement: Developed a retail network of 12 franchise outlets, supported retailers with promotional campaigns, and organized trade shows exhibitions/ sponsorships Marketing Manager Zamil Air Conditioners (Saudi Arabia) 1994- 2004

Planned, managed, and reported on national marketing campaigns (annual budget of $3M+) with direct accountability for ROI and revenue generation.

Developed in-depth product materials, press kits, and communications, translating insights from market analysis into improvements, changes, and strategic initiatives. Planned and coordinated both regional and international exhibitions, conferences, and trade shows in Southeast Asia, USA, GCC, Europe, and North Africa.

Key Achievement: Successfully created and launched new brands according to unique markets in Saudi Arabia, GCC, and North Africa. Capitalized on the high-growth AC unit market by launching 3 new products in the segment, successfully identifying/ entering the market, and exceeding all KPIs. Other Experience

Independent Consultant Arabian Dredging & Marinas (Bahrain) Arabian Marinas is a leading steel fabricator in Bahrain offers a wide range of products ranging from steel staircase, aluminum boats, elevator beams, aluminum pontoons, access bridges “Gangway”, pile guides, cleats, and pontoon accessories. Education, Training & Professional Development

• Bachelor of Business Administration, Marketing Major, Washington International University

• Course Completions- Customer Care, Advanced Selling Skills, Effective Management, Time Management, Marketing & Communications, Marketing Master Classes, Essential Communication Skills, Best Marketing Practices in Action, Developing & Implementing a Dynamic Marketing Plan, Business Intervention Consultancy, Delivering Inspiration Presentations.

Contact this candidate