Food Service Dining Room

Magdali. Coronado-De Leon

Cell: 240-***-**** *******************@******.***

Professional Summary

As a reliable, hardworking, passionate, service-focused professional who thrives in delivering compassionate care in a fast-paced environment. I can work interpedently with Caregivers, dietitian, speech therapist, and other staff to provide comprehensive, high quality, food service care to residents, families, and stakeholders. Possess outstanding ability to connect with residents, work collaboratively with team members and management at all levels.

Core qualifications

Committed to service, quality, and cleanliness.

Bilingual: English and French

Assisting caregivers and nurses to update meal program and activities as recommended by the dietitians.

Strong leadership skills.

Provide high service level of compassion, respect and professionalism to the residents and community.

Demonstrate flexibility and adaptability to various schedule to meet business needs.

Performing assigned responsivity and task and/or procedure.

Proficient in time management and advocacy and support.

Professional Experience

Asbury Methodist Village (Dining Room)

October 2016- Present

Maintain, clean, and sanitize residential dining rooms and pantry areas by following safety and departmental guidelines and standards.

Perform daily dining room set up and break downs for resident’s meal service.

Assist nurses, caretakers, and dietitians with delivering food services throughout the community residents.

Provide meal and tray prep for residents with special diet restriction accurately and in accordance with resident’s menu program.

Adhere to all food and equipment temperatures according to state and food service protocols.

Attends daily shift meeting for information of food ingredients, allergens, and substitutions

Washes and sanitizes dishes, utensils, pots, and pans, and returns clean service ware to proper, safe, and sanitary storage location.

Perform all duties related to collaborating with family caretaker including, cooks, housekeeping, caretakers, and nursing staff to assist with resident care procedures and other related tasks.

Provide direct assistance with resistance and management.

Collaborate with colleagues to perform residents’ assessment and residents care as needed.

Maintains a safe, clean, and recuperative environment recuperative environment

Other duties as assigned.

Diversified Maintenance Systems, Inc

Maintenance Supervisor

February 2010 - September 2016

As a maintenance supervisor, perform all duties related to supervising housekeeping staff and inspect hotel guestrooms, bathroom, and lobby areas. Collaborating with leadership to train, plan, and direct staff as well as address and resolve guest complaints.

Provide direct management by complying with hotel polices, corporate standards and operation procedures of the hotel management guidelines.

Collaborate with management staff such as the front office manage and maintenance engineers by effectively communicating needed room requirements for hotel guests.

Supervise, assist with designing hotel polices related to providing exceptional customer service to hotel guest.

Perform duties of housekeeping and laundry positions as necessary.

Supervise, assist, and oversee daily or routinely hotel inspection of guest rooms and public areas.

Provide positive feedback to hotel staff and colleagues in providing exception guest experiences.

Maintain and complete appropriate documentation related to hotel housekeeping and maintenance in accordance with hotel standards.

Maintains a safe, clean, and recuperative environment.

Victory Christian Academy (Bowie, Maryland)

Housekeeping

February 2006- January 2010

Order supplies for church staff while adhering to allotted church budget.

Dispose wastebaskets in sanctuary and remove any other debris throughout the church.

Examine windows/mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways.

Clean floors, to include sweeping, dusting, damp/wet mopping, disinfecting, etc.

Clean carpets, to include vacuuming and disinfecting.

Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.

Set up rooms for meetings, events or conferences and arrange audio visual equipment as needed.

Perform routine and monthly plumbing, electrical and perform other repair duties as needed.

Clean and sanitize church sanctuary after services.

Best Western Hotel (Laurel, Maryland)

September 1999 – January 2006

Housekeeping/Food Service

Provide wide range of customer service practices and experiences.

Excellent grasp housekeeping and food service standards.

Strong skills in coordinating with resident care team staff and family members.

Demonstrate superior abilities in handling unpleasant and stressful situations.

Perform exceptional physical stamina as needed.

Collaborate with other in-home nurse, family caretaker including dietitians and nursing staff to provide exception customer service, food service and safety.

Collect and dispose of waste and garbage.

Clean floors, to include sweeping, dusting, damp/wet mopping, disinfecting, etc.

Clean carpets, to include vacuuming and disinfecting.

Licensure & Certifications

CPR and First Aid Certified

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