Data Entry Customer Service
Resume:
Lindsay Fenimore
Roseville, MI *****
************************@***********.***
Outgoing and friendly; delivering exceptional customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, Google Calendar, Microsoft Surface Studio, scheduling, data entry and database administration. Capable of answering and quickly redirecting up to 100 calls per day, accomplishing business goals Work Experience
Receptionist
Restaurant Depot - Troy, MI
May 2023 to Present
Enthusiastic and adaptable professional receptionist with exceptional multitasking abilities and writing skills. Works well as part of a team and communicates promptly and thoroughly with staff and customers. Keeps a tight schedule and manages time in an organized and attentive manner.
• Proficiency in using multi-line phone systems.
• Capable of multitasking effectively and prioritizing tasks.
• Skilled in scheduling appointments and managing calendars.
• Excellent record-keeping and filing.
Office Administrator
Blue lagoon marina - Harrison, MI
March 2007 to October 2021
• Oversee and support all administrative duties in the office and ensure that office is operating smoothly
• Manage office supplies inventory and place orders as necessary
• Perform receptionist duties: greet visitors, and answer and direct phone calls
• Receive and sort incoming mail and deliveries, and manage outgoing mail
• Develop office policies and procedures, and ensure they are implemented appropriately
• Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure
• Manage office budget
• Identify opportunities for process and office management improvements, and design and implement new systems
• Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
• Monitor and update records and files
• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
• Organization and the ability to multitask to complete a wide variety of tasks
• Strong interpersonal skills to interact positively with all employees
• Leadership ability to manage challenges and oversee employees
• Attention to detail to ensure tasks are completed thoroughly and Education
College in Business Management
Macomb Community College - Warren, MI
Present
Skills
• Office Management
• Accounts Payable
• QuickBooks
• Bookkeeping
• Personal Assistant Experience
• Microsoft Outlook
• Accounts Receivable
• Accounting
• Budgeting
• Administrative Experience
• Payroll
• Management
• Event Planning
• General Ledger Accounting
• Project Management
• Microsoft Excel
• Data Entry
• Human Resources
• Typing
• Medical Coding
• Research
• Microsoft Office
• Conflict Management
• Purchasing
• Microsoft Powerpoint
• General ledger accounting
• Accounting
• General ledger reconciliation
• Account Reconciliation
• Calendar Management
Assessments
Spreadsheets with Microsoft Excel — Proficient
October 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Attention to detail — Proficient
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
October 2023
Identifying and resolving common customer issues
Full results: Proficient
Office manager — Proficient
November 2023
Scheduling and budgeting
Full results: Proficient
Work style: Professionalism — Proficient
November 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Verbal communication — Proficient
November 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Administrative assistant/receptionist — Proficient October 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
October 2023
Responding to customer situations with sensitivity Full results: Proficient
Managing accounts in QuickBooks — Proficient
October 2023
Using QuickBooks software to manage business financials Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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