Social Media Customer Service
Resume:
ReNea E. Drummer
South Beloit, IL 61080
**********@*****.***
Objective:
Seeking next challenge within the recruitment industry drawing on my years of experience in the contingent workforce solutions industry.
Skills
●Nine years of experience in high volume, full life cycle recruitment - sourcing, screening, interviewing, testing, selection, offer, and negotiation
●Proven expertise in customer relationship management and consultative skills
●Strong communication skills - ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public
●Well-developed written and verbal communication skills
●Strong organizational skills and the ability to work independently to manage multiple priorities to deliver assignments on time
Professional Experience
SR. Recruiter / Option Care Health August 2021 - Current
●Recruit and submit candidates for RN Infusion Nurses / Patient schedulers/ Nurse Clerks/ Supervisory & Management positions.
●Proactively target and source candidates using databases, social media, networking, and other creative sources
●Conduct phone interviews to evaluate candidate’s qualifications
●Effectively plan and execute recruiting cycles to create strong candidate pipelines
●Deliver high quality customer service to candidates and hiring managers to fill positions within the defined SLA
●Deliver a positive candidate experience by demonstrating effective communication skills, and providing candidates with accurate and complete information
●Other duties as required
●WorkDay/ Evergreen applications
Station Recruiter- Superior Ambulance August 2020 – July 2021
●Recruit EMS candidates for all open positions for Northern Illinois and Southern Wisconsin
●Proactively target and source candidates using databases, social media, networking, schools, colleges and other creative sources
●Conduct phone interviews to evaluate candidate’s qualifications – Schedule Post offer meetings
●Effectively plan and execute recruiting cycles to create strong candidate pipelines
●Deliver high quality customer service to candidates and hiring managers to fill positions
●Deliver a positive candidate experience by demonstrating effective communication skills, and providing candidates with accurate and complete information
●sourcing, screening, interviewing, testing, selection, offer, and negotiation
●Other duties as required
●Day force/ Evergreen applications/ Monday.com
Talent Acquisition – Contract- Birds Eye Foods June 2019 -July 2020
HR Recruiter
●Recruit and submit candidates for all open positions
●Proactively target and source candidates using databases, social media, networking, and other creative sources
●Conduct phone interviews to evaluate candidate’s qualifications
●Effectively plan and execute recruiting cycles to create strong candidate pipelines
●Deliver high quality customer service to candidates and hiring managers to fill positions within the defined SLA
●Deliver a positive candidate experience by demonstrating effective communication skills, and providing candidates with accurate and complete information
●Work with client to develop relationships, profiles, recruiting strategies, etc.
●sourcing, screening, interviewing, testing, selection, offer, and negotiation
●Other duties as required
●WorkDay/ Evergreen applications
CorTech International 2017- 2019
Account Manager/ Onsite Specialist/Sr. Recruiter
●Utilizing Fieldglass VMS, source, interview, get and hire qualified talent
●Proactively target passive & active applicants utilizing database search, social media, networking, and other creative sources
●Conduct prescreening tasks to quickly filter and assess candidate quality
●Effectively plan and execute recruiting cycles to create strong candidate pipelines
●Exceed SLA’s by delivering high caliber talent in short time frames
●Form strategic partnerships with MSP, Hiring Managers, Procurement and Human Resources
●On demand travel to attend client meetings, assist with special projects, training, onboarding, and transitions
Furst Staffing 2015-2017
Account Manager/Vendor on Premise
●Management of contingent labor overseeing two shifts; maintain SOP, payroll, performance management, invoicing and onboarding
●Human Resource responsibilities
●Coordination and attendance at job fairs to source new talent and increase brand awareness
●Responsible for the fulfillment of all contingent labor vacancies and customer satisfaction
Terra Staffing (Staff On Site) 2013-2015
Vendor on Premise/Staffing Coordinator
●Management of 100+ contingent staff across two sites and three shifts
●Responsible for maintaining SOP, payroll, performance management
●Responsible for all aspects of full cycle recruitment including: Sourcing, screening, interviewing, background checks and onboarding tasks
Dan-Nea Enterprises, LLC 2006 - 2014
Property Manager
●Managed the viewing, leasing, collections and evictions
●Oversaw the maintaining of building and grounds
●Accounts receivable, accounts payable and general bookkeeping
●Getting of all potential clients including lease management, background checks and remittance funds
Computer
Windows
MS Office
Outlook
Internet
Fieldglass VMS
MAS 90
AS400
Avionte
WorkDay
Kronos
Education
Blackhawk Tech/GED and Accounting
Post University/ Management/HR
Currently attending/ Bachelor’s degree expected graduation 2023
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