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Business & Security Professional, Customer Service Human Resources

Location:
Dallas, TX, 75243
Posted:
December 07, 2023

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Resume:

Bob Mahlstedt Dallas, Texas ***** c: 214-***-****

https://www.linkedin.com/in/bob-mahlstedt-46481a59/ ad1sc0@r.postjobfree.com

Objective: To utilize my excellent communications and people skills, business leadership/management, and Public Safety training/expertise to motivate and inspire employees to benefit your company’s growth. Interested in improving your firm’s effectiveness and profitability.

Profile: Dedicated professional with strong business and leadership experience. My enthusiastic problem solving promotes success. Analytical, conscientious and builds trusting relationships. Develops great rapport with all stakeholders and key decision makers. Optimistic, extremely detail-oriented, helpful demeanor and "can-do" attitude increases clients' satisfaction, enthusiastic team building and positive mentoring.

Bachelor of Business Administration - Stephen F. Austin State University

BUSINESS - Project Management Professional. Many useful executive, presentation & public speaking skills & experience. Xerox Professional Selling Skills, marketing management, public relations, expert in contract law, policy-making & writing. Superior client-focused customer service, business solutions expert, human resources, strategic, tactical & critical thinking, business process improvement, cost/benefit analysis, and client value-added services.

SECURITY - extensive experience in all aspects of surveying, designing, pricing & managing comprehensive security programs. Over five years of Commercial Alarm Systems designs: CCTV, Card Access, Fire, Burglary & Hold-Up devices. Over ten years of Security Officer-based asset protection, crime deterrence & loss prevention. Managing critical training for all Security Officers. Understands Federal & State legal statutes. Always minimize risk exposure. Valuable conflict resolution and de-escalation skills. Important management of client expectations. Martial arts and USMC Weapons Master firearms training.

COMPUTER - highly skilled in technical repairs and building computers since 1998. Effective in solving complex system problems. From hardware to software, Microsoft Office products, content development, security focused.

Previous professional business to business experience includes:

Marketing Director ~ Accent Gallery

Partner/Operations Manager ~ Creative 4 U

Security Representative ~ Wells Fargo Alarm Services

Security Sales Representative ~ ADT Security Systems

Sales Representative ~ Panasonic Copier Company

Bob Mahlstedt c: 214-***-**** Work Experience:

Special Enforcement Bureau Dallas, TX. 12/18 - present Operations Manager, Enforcement Officer

Manage security operations for multiple commercial and residential properties, improving Activity Reports by 50 percent. Help preserve Clients' assets by reporting infrastructure, safety, and property concerns. Carefully train Commissioned Security Officers for various posts and help improve their situational awareness & communication skills. Enforce property rules & State Laws. Increased superior customer service by 45 percent. Always direct Officers to maintain an alert, strong visual presence to deter criminal activities. Conduct investigations, provide surveillance documentation, always assist Law Enforcement & Paramedics. Teach & mentor junior Officers vital security protocols, how to maintain composure & professionalism in complex, high stress situations.

Securitas Security Services USA, Inc. Dallas, TX 10/12 - 09/18 Supervisor, Level IV Personal Protection Officer

Responsible for helping to protect all assets of various clients. Valuable training & discipline of all Security Officers to be successful & minimize risk exposure. Always direct Officers to maintain an alert, strong visual presence to provide a secure, safe and professional business environment. Teach access control and badging procedures. Report crime, fraud and loss prevention. Superior customer service increased by 40 percent. Teach Officers for successful client interactions. Excellent rapport with Law Enforcement and Paramedics. Duty posts include: Dell Computer Systems/Perot Systems Corporation, Equinix Data Center-at The Infomart, T5 Data Center, Microsoft Technology Center, and Safeguard Properties, LLC Skill sets: Successfully manage all daily activities, advanced client solutions, promote situational awareness, secure all important data, Workplace Safety & Active Shooter Response Training, help facilitate safer operations, accurate detailed report writing, remote CCTV camera monitoring, sidearm licensed expert, and enforce all construction/work site OSHA safety compliance

Creative 4 U Dallas, TX 05/04 - 10/12 Operations Manager, Partner

Provide creative services and visual solutions customized for multiple markets, manage & produce what our clients envision. Determine project complexity, resources needed, and develop accurate project & costs timelines with scheduling. Create assessment techniques and project management forms to help translate clients’ ideas into expected results. Effective planning & visualization skills used to create unique business and branding concepts into dynamic deliverables for our clients’ success.

Skill sets: Administration policies & procedures, marketing management, project management, human resources, client consultations, professional sales, contract negotiations, digital imaging, custom interior applications, effective proposals, & sound, ethical business practices.



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